Sparkle Lighting Reviews 

291
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services and the stunning variety of decorative lighting options currently available on the market. Many people highlight that the purchased items always arrive carefully boxed, look gorgeous when placed in gardens or living rooms, and prove very simple to install. Consumers express deep satisfaction with the friendly interactions and beautiful overall aesthetic provided by the lighting. However, some customers also noted minor quality or usability hurdles with certain products received. A few reviewers experienced faulty connections or encountered tight battery compartments that proved frustratingly difficult to open.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful designs and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Quality

Users describe positive interactions with quality, consistently highlighting stunning aesthetics and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service when I had an issue with one of their products. I bought their Cordless Green Ribbed Glass Lamp in large and the Orange and Mint Mushroom Light. The mushroom lamp is cute, you... See more

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take... See more

Company replied

Rated 5 out of 5 stars

Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking... See more

Company replied


Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(291)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most beautiful light

The most beautiful light, making my bedroom cosy and I love it.
I’ve bought them second time as a present to my family.

11 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you love your lights and that you have bought more. Thanks so much for the review, it is really appreciated. x

Rated 5 out of 5 stars

Over the moon with my purchase

Over the moon with my purchase , looks amazing & really good quality, would 100% recommend .

9 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the amazing review and so pleased you would 100% recommend us.

Rated 5 out of 5 stars

I wanted a battery run light

I wanted a battery run light. Order one and it is lovely Easy on-line shopping. Ordered and arrived promptly even though we have snow. Lamp packaged well and very happy with it. Received follow up email to confirm delivery and I responded and they responded straigh back which was fantastic! Just ordering another one.

10 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the recommendation and for ordering again, it is so appreciated.

Rated 5 out of 5 stars

Great purchase

Easy to use website, fast delivery and beautiful pretty lamps. Very pleased.

8 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review and so pleased you love your lamp. It is really appreciated.

Rated 5 out of 5 stars

Beautiful blue glass lamps

Beautiful blue glass lamps. I bought one, it was so lovely I returned to online shop to buy another.

The lamps were so well packaged & Thalia followed up on delivery.

I would definitely recommend Sparkle Lighting. ⭐️⭐️⭐️⭐️⭐️

9 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased you have already been back for more. Thanks so much for the lovely review and the recommendation.

Rated 5 out of 5 stars

Lovely lamp and shopping experience

Lovely on-line shopping experience with Sparkle Lighting. Ordered and arrived promptly. Lamp packaged well and very happy with it. Received follow up email to confirm delivery which is appreciated too! Look forward to ordering again.

8 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the lovely review, it is so appreciated. So pleased you will be back.

Rated 5 out of 5 stars

Who doesn't like a bit of sparkle!

I made my first purchase with Sparkle Lighting and everything has been great. I bought the red berry lights (they're gorgeous) and they arrived very quickly and I was kept informed throughout. Am so glad I've found this company - they have some truly lovely things.

6 January 2025
Unprompted review
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Reply from Sparkle Lighting

Amazing review! Thank you so much, it is so appreciated. Thalia

Rated 5 out of 5 stars

Beautiful lamp

Beautiful lamp
Very delicate in real life not just in the advert
Ordering was easy and delivered on time
Very pleased with this purchase

8 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for your fantastic review Kim and I am so pleased you love your lamp. x

Rated 5 out of 5 stars

Battery operated lamp

Absolutely love my new light from this company. Great service too.

6 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for positive review, it is so appreciated.

Rated 5 out of 5 stars

Happy customer

I loved the Pom Pom lights so much as soon as I received them I ordered another set. Great company and personal customer service and lovely lights. A happy new customer!

6 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review Kay, it is so appreciated. I am so pleased you love your lights.

Rated 5 out of 5 stars

Lovely product and great service

After searching the internet for fairy lights that were modern and not boring I came across Sparkle Lighting, what a great choice of products. I chose the Copper Wire Fairy Lights and they arrived quickly. The lights are lovely, really delicate and just what I was looking for as all year round fairy lights!

6 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you are using your fairy lights all year as this is so the thought behind our collection. Thank you so much for the review, it is so appreciated.

Rated 5 out of 5 stars

The gentle glow of cordless ribbed lights

I bought the Cordless Ribbed Lights in green and tan. The order arrived quickly and was well packed. The company kept me advised throughout the process. The lamps are attractive when not turned on, and can be used in addition to other room lighting or just to provide a gentle glow on their own. I am very happy with the products, and hope their one use bulb will last as long as advised. Batteries were not included, so you'll need to have two AA batteries for each lamp. Thank you, Sparkle Lighting.

3 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you love your lights. Thanks so much for the review.

Rated 5 out of 5 stars

Absolutely lovely!

Great experience when ordering and with packaging and delivery, and we are delighted with our lamp! Will definitely use this company again - 5 stars!

28 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing review, thank you so much. Pleased to hear you will be back for more. :)

Rated 5 out of 5 stars

The best and brightest lights I’ve ever…

The best and brightest lights I’ve ever had!!! Very fast delivery and even purchased another set as a gift. Would definitely recommend

3 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much Louise for the amazing review, it is so appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service. Lights as advertised and prompt delivery.

3 January 2025
Unprompted review
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Reply from Sparkle Lighting

Thanks so much for the review, they make such a difference.

Rated 5 out of 5 stars

Happy Customer

Excellent communication, really well packaged. Prompt delivery and lovely product. Will definitely be a returning customer

27 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the lovely review! So pleased to hear you will be back.

Rated 5 out of 5 stars

Excellent service

Excellent service with super speedy delivery of lights that I had left it to the absolute last minute until deciding I wanted fairy lights in the kitchen for the holidays. Superb customer care and communication from the company. The lights are very pretty and exactly what I wanted. Would definitely recommend this company.

28 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the fantastic review Lulabelle, it is so appreciated.

Rated 5 out of 5 stars

Very pretty lights

Very pretty lights, which arrived in time for Christmas even though I'd left it very late! Glad to have discovered your company and thank you for the excellent product and service.

23 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing review! Thanks so much

Rated 5 out of 5 stars

Beautiful light

Beautiful light - exactly what I was looking for and it arrived in time for Christmas! Lovely communication - would definitely shop here again

19 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Pleased to hear you will be back. Thanks so much for the review, they make such a difference.

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