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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers often point out that delivery services are exceptionally fast, helping them get their household appliances working again without long delays. Buyers also note that many replacement parts are offered at great prices and match product descriptions accurately. However, some reviewers were not happy with the product quality, noting that certain items arrive damaged, worn, or dirty. Some people also reported receiving incorrect replacement parts and facing issues when trying to resolve communication or return problems. Consumers additionally mentioned that it is not always clear on the website whether the ordered components are completely new or refurbished.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers appreciated the fast delivery, good... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that products arrived very... See more

Quality

Reviewers mention negative feedback about quality, expressing frustration as consumers frequently received... See more

Service

Customers had positive experiences with service, frequently praising the fast delivery and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing, great company! Saved me a fortune, products arrived so quickly, like 2 days and was here which was fab. Products are genuine which I loved, clean and in perfect condition! Will definitely be... See more


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Welcome to our sustainable e-commerce platform, where we bring together the perfect blend of commerce and environmental consciousness. At our store, we have been specialized in offering a wide selection of reclaimed spare parts for over 40 years, with an aim to promote a more sustainable and circular economy.


Contact info

3.7

Average

TrustScore 3.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(89)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, great company! Saved me a fortune, products arrived so quickly, like 2 days and was here which was fab. Products are genuine which I loved, clean and in perfect condition! Will definitely be using often and would recommend highly!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a strimmer handle

Ordered a strimmer handle, wrong one sent, messaged them to inform them, they asked if I want a refund or replacement, went for replacement, mistakes happen, got a message saying they were waiting for stock to arrive, I said not an issue let me know when it arrives, couple of days after a whole strimmer arrived minus battery & charger which wasnt an issue, considering i only want a handle i think they went above and beyond, great customer service, not many company's put customers first. I would recommend Sparesmad in heart beat.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a blade for law mover

Ordered a blade for law mover, delivered old and dented, not good for use at all. When contacted then answer came out that they sell refurbished items. I requested refund as I am not able to sharpen this blade and I can’t use it, and they just ignored my emails or phone calls. Very disappointed, never use them again.

18 June 2026
Unprompted review

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