Joke of a company. Ordered a battery never received it or a refund. Ryan Burton should not be in business as he clearly is not trustworthy. AVOID THIS COMPANY AT ALL COSTS
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered on the 19th, received my item on the 25th. A fair bit cheaper than other sellers so while delivery could be a bit quicker I can't complain at all. I was very sceptical given the experience... See more
UPDATE - After 4 weeks of no comms, the item I ordered turned up today! Still a pretty poor experience but maybe not all that bad after all ;) Original review - PLEASE HEED THE NEGATIVE REVIEWS, I... See more
Had the pleasure of speaking to Ryan who told me what part I needed for my hoover and the estimated delivery time. It has now arrived and they are true to the word when they say they are authentic a... See more
Company details
Written by the company
Spares
Contact info
22 Tang Street, WV2 4RT, Wolverhampton, United Kingdom
- contact@trendydirect.co.uk
- spareshub.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
No updates regarding my order although…
No updates regarding my order although 7 days ( 5 working days) since i placed it.
Phone on the website is witched off.
Sent an email got an automatic reply with no info.
Sent another email no reply!!!!!

Reply from TRENDY DIRECT
Scam website
Scam website. Wrong part sent and no number or replies to countless messages.

Reply from TRENDY DIRECT
im assuming this is a scam i placed my…
im assuming this is a scam i placed my order on 17th april and by the 29th had recieved nothing ( stated 5 days for delivery) tried to contact by phone and no answer emailed 3 times no answer luckily paid through paypal and got a refund. AVOID this site at all costs .

Reply from TRENDY DIRECT
Please do not use this business
Please do not use this business. They do not ship the goods and do not respond to any form of contact. PLEASE, PLEASE read other reviews on here. You will end up contacting your original form of payment to source a refund.

Reply from TRENDY DIRECT
AVOID - SCAM
This is from May 2022 so is current:
AVOID THIS COMPANY AT ALL COSTS, this is a scam as far as I can tell and assume all the positive reviews are fabricated.
I ordered a battery from Spareshub on 12th April 2022. The item has not arrived and I've heard nothing from them despite emailing them three times. The phone number on their website also doesn't work.
I note several reviews here got a response from the company but I don't see any comments confirming if issues were resolved, so I am assuming all is fake?
Happy to be proven wrong..

Reply from TRENDY DIRECT
please do not order from spareshub shocking
Ordered dyson spares on the 15th of april 19th of April email received saying my order was on its way ,29th april still no delivery As others stated phone number is basically not contactable
No tracking detail although they advise this on the order conformation ,and adviseing order on its way ,Emailed them twice this week and yes youve got it ...no reply... so I am begining to think a number of the reviews on here with positive feedback are probably fake ..I hope that I can retract this review but i doubt it, i only wish I had gone somewhere else more reputable, .thankfully i paid via paypal so i Will be contacting them to resolve this very shortly .disappointing.i like others have given them the benefit of the doubt and looked as we all do for the cheapest,sadley not a pleasant experiance ,i typically enjoy the reviews where people have spoken to spareshub uk i would really like to know how ,,telephathy ? avoid them .
Update ...just received the same message as everyone else asking me to email them.with my order number...clearly they have not read the review where I have emailed them TWICE already .. ..

Reply from TRENDY DIRECT
The places to go for dyson parts
Good value for money
I was unsure at first but i would 100% recommend as the items were genuine and brand new
By far the best place to order dyson…
By far the best place to order dyson parts will definitely be ordering again soon
Good
Received my dyson part in 4 days. It is genuine and much cheaper then other places.
Saved £20 by purchasing my battery from…
Saved £20 by purchasing my battery from Spares Hub. Can’t complain! Free delivery too.
The battery works perfectly
Very happy!!!
Great company
Great company. Would definitely recommend if you need a new battery for a broken appliance.
I have received this a little later…
I have received this a little later than it was supposed to arrive. I can confirm that it is genuine though and I did save money.
Genuine supplier for new batteries
Really impressed
Really impressed
Much more helpful than trying to sort this with a supplier
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
