Spain Building and Maintenance Ltd Reviews 

43
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Spain were used through my grandads insurance after a severe leak. He needed a complete rip out of both bathroom & kitchen. The job was finished beautifully & to top standard. There were a few delays... See more

Rated 5 out of 5 stars

Our insurance found Spain builders for us after a fire completely gutted our home.Initially we were told 12 months to rebuild but Spain builders had us back home in 6months. Des the operational direct... See more

Rated 5 out of 5 stars

Spain Building and Maintenance are a company you can rely on for excellent work. They builders did an excellent job. The finished job was top notch an everywhere left clean an tidy. I would strongl... See more

Rated 5 out of 5 stars

A professional job to replace laminate flooring damaged by a leak from the dishwasher. Whole floor was replaced (many thanks to Charlie who had a tricky job carried out with great care) the whole roo... See more

Company details

  1. Construction Company

Written by the company

Here at Spain Building and Maintenance Limited we are a specialist construction company dedicated exclusively to the insurance claims industry. We focus on reinstating properties following insurance-related incidents such as fire, flood, storm, or accidental damage. With a commitment to quality, efficiency, and customer care, we work closely with insurers, loss adjusters, and policyholders to restore homes and properties to their pre-loss condition with minimal disruption.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.5

All reviews

(43)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Utter cowboys

The house I was purchasing had suffered a burst pipe in December last year, and Spain were tasked with making good again. They did dry out the house and repair the leak, and then all work stopped. Despite Spain knowing we had a schedule to meet, they only turned up randomly, sometimes for just a few hours. Despite chasing, still the work was delayed, until we had no choice but to move in June. What a shock. It was like moving into a dirty building site with my family. Nothing worked, no plumbing, electrics left dangerously, the whole building filthy. Where Spain had done work, this was low grade. For example the kitchen worktops were replaced with the cheapest possible, and half ceilings were plastered (instead of the full ceiling)l. If you are unlucky enough to have these builders assigned by your insurance company, then expect delays and poor workmanship. I wouldn’t trust them to project manage making a cup of tea.

2 June 2023
Unprompted review
Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

Unfortunately I had to claim on my Insurance for a leak under my kitchen floor. The guy from the Insurance Company came to assess the damage in 2 February 2022, he wrote a job sheet of all the work that needed to be done and asked if we wanted them to organise a company to carry out the work or did we want to get our own. We decided to let them organise the company in case we had any comeback on the jobs, big mistake they sent Spain Building and Maintenance Ltd, the Manager Mark came for the initial visit to look at what needed to be done, he explained that there was upto a 12 week wait as due to Covid they had a backlog but we agreed to wait. A few weeks later I received a telephone call to say that the flooring would be done on 13th July and would take 3 days, the decorator would then come on 20th July and again would take 3 days. The flooring guys and the plasterer came, he was supposed to remove my kitchen sink/cupboard and plaster the whole wall behind, he didn’t he leaned in the cupboard and did just the wall you could see. Skirting boards had swelled and were also supposed to be removed and replaced, they never were. Day 2 the flooring arrived, the picture on the packaging was not the flooring that I chose, the guys called the office to sort it out, Mark called me and told me it was what I ordered, I rang the flooring company and he explained the pictures on the front are just generic pictures it was the correct flooring. The guys (who,I have to say were great) got sent to another job, flooring delayed. The decorator turned up as planned and painted the swollen skirting board as instructed, he ran out of wallpaper job delayed. A different guy turned up weeks later to do the flooring, he ran out of flooring, job delayed again both jobs were finished in October, so much for 6 days work, more like 9 months. No communication whatsoever from that Mark, not even the work guys could get answers from him. I received a form from the Insurance to say the jobs were finished, on the form Spain had claimed for jobs that they had not done ie. Plastering, replace skirting board. That Mark came to look at the jobs on 28th November, we said we weren’t satisfied especially with the cheap plastic trim around the edge of the flooring he said he would get back to us on 30th November…. We’re still waiting!!!

2 February 2022
Unprompted review

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