Southsun Film Lab Reviews 

120
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the scans and developed images, often describing them as stunning and pristine. Many people highlight the professional and reliable service, noting the care taken with their film and the supportive correspondence. Reviewers frequently appreciate the fast and consistent turnaround times, making the overall experience efficient and easy to use. Many customers consider this company their preferred lab, valuing the consistent high standards and excellent value provided. People also appreciate the helpful lab notes provided and the easy transfer of scans to their devices.

What people talk about most

Quality

Clients share positive opinions on quality, consistently expressing satisfaction with the results and the... See more

Service

Reviewers mention positive feedback about service, consistently praising its dependability, professionalism,... See more

Product

Customers consistently note positive experiences with the product, praising the stunning and high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My scans were superbly processed and I really like the border option. My film was posted back to me with care and considerate packaging. The service was quick and correspondence was very support... See more

Rated 5 out of 5 stars

The quality of the scans are amazing! The response I've got when I've emailed with questions has been very polite and professional. They include lab notes if there has been an issue with your film. Al... See more

Rated 5 out of 5 stars

Always highest quality scans back + consistent timescales too. The only time they are not consistent is when they manage to do it quicker! I've now used Southsun for 2 years and will continue to do so... See more

Rated 5 out of 5 stars

I was looking to move from a national chain to a company that valued quality and customer experience, and I am not disappointed. The team responded to my questions, the price was reasonable, and I... See more


Company details

  1. Photo Lab

Written by the company

Southsun specialize in developing film with care, precision and at great value. We develop, scan, and print 35mm, disposable cameras and medium format (120) films in colour and black and white. Focusing on quick turnarounds, excellent prices, and the highest standards for your film. We work with both pros and those starting on their film journey!


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(120)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional through and through

I have been using Southsun for a while now. Firstly when they were located in Wales and also now they are located in London. Their production quality is superb - no watermarks or stains on the negatives like other companies. Their scans are of high quality. I tend to use the medium scans as I only view my pictures on the computer screen. Their pricing is very good compared to other companies. Turnaround is usually 4-5 days with the negatives coming a few days later. One last mention is that, when one of my films went missing in the post, my request for a refund was dealt with immediately. You can't go wrong with this company.

1 May 2025
Rated 5 out of 5 stars

Best photo lab in the UK

Fast service, good price and best quality developing I’ve found in the UK - and I’ve tried a fair few places. They also allowed me to check my photos before I ordered prints. Have found my go-to lab. Highly recommend.

26 February 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look