Southpaw UK Reviews 

Awful experience with Southpaw…
Returning a £255 Chair, they quickly received it back..and said a refund had been processed.
No, it hadn’t.
We waited over 14 days and still nothing.

We called to query, and there finance team were in a meeting (likely story!), called the next day… oh shock - they were in another meeting!!!!

Promised a call back that we never got.

Had an email today that the Refund has been processed and we needed to wait another 10 Working days…
I thought the refund has been processed over 2 weeks ago!!?

Dodgy, wouldn’t trust! Won’t be ordering with them again.

Luckily it went on the credit card, we have now raised a dispute with them.

AVOID

Our charity had a room installed by Southpaw, the service was great and Linda in the office was very helpful in organising everything for us. The men who turned up were polite and really understanding of the challenges we face. The finished room looks awesome, really glad we chose them as the quality is better than what we used to have. Removed 1 star because even though the install was great, we had ordered some chairs from them and they have been delayed. They did explain that these come from the US and that they have been let down by their supplier. Just hope they turn up soon. Overall I would recommend the company.

Lovely friendly knowledgeable Desné (so sorry if your name isn’t spelt correctly), just an absolute pleasure to chat with you and share fun doggy anecdotes. Super selection of all things doggy pleasing! We would recommend without hesitation and will go back next time we are in Falmouth. What a lovely cameo moment we shared and our Border Collie Peanut was a very happy boy with treats and fusses and a really lovely welcome. Desné is a lovely lady, and we left her shop with a warm and happy memory of being given a lovely experience . Thank you so much Desné.

Best Quality in Sensory Room Equipment, and Amazing Sensory Room Design!
I recently had the pleasure of working with Southpaw UK to design a sensory room, and I couldn't be more impressed with their service. From start to finish, the entire process was smooth, professional, and incredibly supportive.

The team at Southpaw UK took the time to understand our specific needs and constraints. They offered personalized recommendations that perfectly suited our requirements. The quality of their products is outstanding. Each piece of equipment is thoughtfully designed, durable, and highly engaging for the users.

Their customer service is exceptional. Any questions or concerns we had were promptly addressed, and they were always willing to provide additional support and guidance. The installation process was efficient, and the team ensured that everything was set up correctly and safely.

Our sensory room has had a transformative impact on our students. It provides a safe and stimulating environment where they can explore, learn, and relax. The positive changes in engagement and behaviour are noticeable, and it's all thanks to the excellent products and services provided by Southpaw UK.

I highly recommend Southpaw UK for anyone looking to create a sensory room. Their expertise, product quality, and customer care are unparalleled. Thank you, Southpaw UK, for making a significant difference in our community!

This company is a complete joke ordered a special needs chair for my niece in September had till pay up front for item was told 8 week waiting time which I waited. Then after 8weeks was told would be another month, waited again still nothing then told my item would be delivered by the 10th of December waited again still nothing no contact from them till explain why item would be late then I contacted them on 11th December till find out we’re my order was got reply on the 14th December sayin item was damaged in shipping and I wouldn’t receive this till march 2022. Totally unexceptionable behaviour messing people about like this like I said a joke of a company stay well clear