Everything went smoothly exactly as described in their very clear instructions. The office was easy to find and my car was emptied of baggage for transfer to a van. The car was parked in the onsite... See more
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We were welcomed at the reception, and the car was checked before we were delivered to the cruise terminal without fuss. On our return 5 weeks later, we were collected from the terminal and taken to o... See more
SCPS may only a year old, but from my personal experience, the customer is at the heart of their service. Travel to/from Southampton cruise terminals is rarely a stress free experience. However, SCPS... See more
First time cruisers and found the experience of parking so easy. Directions clear, pick up and transfer to dock very efficient. Knowing the car was in a secure covered space gave peace of mind whilst... See more
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Company details
Written by the company
Southampton Cruise Parking Services (SCPS Indoor & Secure) provide the ultimate cost-effective cruise parking facility located at Southampton port next to Dock 20. We offer a swift park-and-ride experience with a complimentary shuttle transfer that takes you to all cruise port terminals within around 5 minutes traveling time. Our facility stands out from other cruise parking providers as we provide exclusive ‘indoor and secure’ parking, providing a safer alternative as your vehicle is placed within our securely locked compound with the added bonus of your car being returned nice and clean without any seagull residue. We provide you with peace of mind by logging mileage and taking photographic evidence of your vehicle upon arrival to ensure it returned to you in the same condition you left it. We guarantee that your car remains within our premises and have comprehensive car insurance to cover any unlikely event that your car could get damaged whilst we are manoeuvring it on-site. Book with us today, letting us keep your car safe whilst you cruise away.
Contact info
United Kingdom
- southamptoncruiseparkingservices.co.uk
4.5
Excellent
769 reviews
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Excellent Services
Both drivers to and from the terminal were great. Dropping off the car was straightforward, a very helpful staff member (he was orchestrating the cars & the taxis ) told us that an accident had blocked the road to the ship terminal, however the company’s driver was fantastic navigating the roads to avoid the inevitable traffic backlog and get us there in plenty of time. The staff on reception were lovely and reassuring. On our return, I spoke with Christina who was charming and very helpful. Also, the website is easy to navigate and easy to book their services including the text updates.
1 May 2026
Unprompted review
Reply from Southampton Cruise Parking Services
Thank you for your fantastic review — we really appreciate you taking the time to share your experience.
We’re delighted to hear everything ran smoothly for you, especially given the traffic situation on the day. It’s great to know our driver was able to navigate around the disruption and still get you to the terminal in good time.
Your kind comments about our team will mean a lot — particularly to Christina and the staff on site who work hard to keep everything running efficiently and reassure our customers.
We’re also pleased you found the booking process and text updates easy to use.
We look forward to welcoming you again on your next cruise.
— Southampton Cruise Parking Services 🚢
First time cruisers , parking service great.
First time cruisers and found the experience of parking so easy. Directions clear, pick up and transfer to dock very efficient. Knowing the car was in a secure covered space gave peace of mind whilst away. Collection was swift too.
21 April 2026
Unprompted review
Reply from Southampton Cruise Parking Services
Thank you for your great review — and we’re glad we could be part of your first cruise experience!
We’re really pleased to hear you found the whole process easy and efficient, from clear directions through to a smooth transfer and quick collection. It’s also great to know having your car in a secure space gave you peace of mind while you were away.
We hope you had a fantastic cruise and look forward to looking after you again next time.
— Southampton Cruise Parking Services 🚢
I used this service for the first time…
I used this service for the first time from 18/4 and returned to collect my car on 25/4. Fast efficient service. Taken from where we dropped the car to the port via mini bus. Helped with our luggage which was especially good as my mum has limited mobility. Friendly drivers. Car waiting when we got off the ship and no issues with it.
25 April 2026
Unprompted review
Reply from Southampton Cruise Parking Services
Thank you for your lovely review — we really appreciate you choosing us for your trip.
We’re so pleased to hear you found the service fast and efficient, and that our team were able to assist with your luggage and make things easier for your mum. Providing a smooth and supportive experience for all our customers is really important to us.
It’s great to know everything ran seamlessly from drop-off to collection, and that your car was ready and waiting with no issues.
We look forward to welcoming you again on your next cruise.
— Southampton Cruise Parking Services 🚢
The service is first rate
The service is first rate, both taking us to the ship at the perfect location to be drop and collecting after our trip.
The car was as it was left no mileage, no scratches etc and the staff are very attentive and quick to deal with you. Location and direction to find the place was quick and easy.
18 April 2026
Unprompted review
Reply from Southampton Cruise Parking Services
Thank you for your kind review — we really appreciate you taking the time to share your experience.
We’re delighted to hear everything ran smoothly, from drop-off right at the terminal to a quick and efficient collection after your trip. It’s also great to know your vehicle was returned exactly as you left it — that’s something we take a lot of pride in.
Our team will be pleased to hear your comments about their attentiveness and efficiency, and we’re glad you found our location easy to access.
We look forward to welcoming you again on your next cruise.
Great service
Fantastic service very easy to use would highly recommend
18 April 2026
Unprompted review
Reply from Southampton Cruise Parking Services
Thank you for your great review!
We’re really pleased to hear you found the service easy to use and had a fantastic experience with us. Your recommendation means a lot to the whole team.
We look forward to looking after you again on your next cruise.
— Southampton Cruise Parking Services 🚢
Having only booked parking and
Having only booked parking and. Not actually used it yet it’s very hard to comment . However the booking a parking place seems to have gone without a problem so all ok so far .
22 March 2026
Reply from Southampton Cruise Parking Services
Thank you for your review — we really appreciate you booking with us.
We’re pleased to hear the booking process was smooth and straightforward. We look forward to welcoming you on the day and making sure everything runs just as seamlessly for your drop-off and return.
If you have any questions before your trip, please don’t hesitate to get in touch — we’re always happy to help.
— Southampton Cruise Parking Services 🚢
ABSOLUTELY APPALLING
ABSOLUTELY APPALLING! SCRAPED OUR CAR AND THEN TRIED TO COVER THE DAMAGE USING PAINT WHICH DIDNT EVEN MATCH! DISHONEST STAFF WHO DIDNT EVEN TELL US! AM WAITING FOR MANAGER TO SEND PRE AND POST VIDEOS….. DO NOT AND NEVER USE SOUTHAMPTON CRUISE PARKING. CHAOS AT TERMINAL PICK UP AS WELL
11 April 2026
Unprompted review
Reply from Southampton Cruise Parking Services
We’re very sorry to read your comments and take any concerns about vehicle condition extremely seriously.
However, we must clarify the facts. When you collected your vehicle, our team followed standard procedure and asked you to inspect the car before leaving the premises. No damage was reported at that time.
You first contacted us 5 days after collection to raise this issue. As clearly stated in our Terms & Conditions — which are accepted at the time of booking — any damage must be reported immediately upon collection and before leaving the site. This allows us to investigate promptly while all evidence is available. Unfortunately, reporting this several days later makes it impossible for us to verify when or where the damage may have occurred.
With regard to footage, due to the high volume of vehicles we handle daily, recordings are only retained for a short, standard period and are automatically overwritten as part of our normal recording cycle. As a result, the relevant footage is no longer available.
We strongly refute any suggestion of dishonesty. We pride ourselves on operating a professional and transparent service, and where damage is reported correctly at the time of collection, we do fully investigate and resolve matters appropriately.
First time I’ve used this parking and…
First time I’ve used this parking and was very impressed, well organised, very quick dropping us to the ship and also on collecting us, car was out all ready to go can’t fault it 10/10
12 April 2026
Reply from Southampton Cruise Parking Services
Thank you for your great review!
We’re really pleased to hear that your first experience with us was such a positive one. It’s great to know everything ran smoothly, from a quick drop-off to having your car ready and waiting on your return.
Your 10/10 means a lot to the team — we look forward to welcoming you again on your next cruise.
— Southampton Cruise Parking Services 🚢
Cruise Parking Southampton
We started our cruise holiday by using Cruise Parking Southampton.
Directions were clear and we found the location easily. We metJag who arranged for our free transportation to our ship and reassured us that although our car was a Toyota Hybrid if we texted or called upon our return they would not only collect us from the ship but make sure our car was charged. It was very reassuring as Hybrids are notorious for running flat after 2 weeks.
The OUTSTANDING service was upon our unexpected delay in returning to Southampton.
My husband fractured his hip and we were offloaded in the Azores. I called Jag at Cruise Parking Southampton and informed him of our possible delay. I also asked his advice on having our car returned to Lancashire as our Travel Insurance would be flying us directly home.
I arranged for Compassionate return of our car through the AA but Jag at CPS was awoken several times in the middle of the night by the possibility that they were collecting our car. Jag then filmed the process and made sure I was aware of exactly what was happening.
The relief this gave me and the kindness of Jag at CPS was above and beyond what I could have expected and I am exceedingly grateful.
Ann Wilkins
31 March 2026
Unprompted review
Very good and fast service
Very good and fast service. Nothing to waste time. I reckon for other passengers choose this place.
17 October 2025
Reply from Southampton Cruise Parking Services
Thank you for your great review!
We’re really pleased to hear you found the service fast and efficient — that’s exactly what we aim for. Your recommendation means a lot to us.
We look forward to looking after you again on your next trip.
— Southampton Cruise Parking Services 🚢
From start to finish they provided an…
From start to finish they provided an excellent personal service. The instructions were very clear on whereto go and what to do. A professional and friendly service was provided with no waiting around, and help was given with luggage. I would confidently book with them again and can recommend using Southampton Cruise Parking.
19 March 2026
Unprompted review
Reply from Southampton Cruise Parking Services
hank you for your fantastic review — we really appreciate your kind words.
We’re delighted to hear that everything ran smoothly from start to finish and that you found our instructions clear and easy to follow. It’s great to know our team provided a friendly, efficient service and were on hand to help with your luggage.
Your recommendation means a lot to us, and we look forward to welcoming you again on your next cruise.
— Southampton Cruise Parking Services 🚢
Great service
I booked online and had a small issue with the website and I rang and they were very helpful and got me all booked in. Getting there was easy and the handover was swift. We were dropped to the boat and all very simple. Collecting went smoothly and car was ready for me to leave. Would certainly use again
23 March 2026
Unprompted review
Reply from Southampton Cruise Parking Services
Thank you for your great review!
We’re really pleased to hear our team could quickly help resolve your booking issue and get everything sorted for you. It’s great to know the whole process was smooth and straightforward, from arrival and drop-off to collection with your car ready to go.
We appreciate your kind words and look forward to welcoming you again on your next trip.
— Southampton Cruise Parking Services 🚢
A wonderful experience
From the initial booking process to the car pick up, the service and attention from Southampton Cruise Parking Services was perfect. After booking, I changed my car so rang to advise of the change. No automated answer machine, an actual person to speak to who was helpful and efficient. We booked two cars, arrived together, were taken with our luggage to the terminal by the lovely John and collected on our return by him too within just 10 minutes of texting. The instructions were simple to follow and John was super helpful. We travelled with elderly parents so it was refreshing to have such kindness. This company will now be my go to for any Southampton departures, it’s great to receive such good customer service and it is appreciated. Thank you.
31 March 2026
Unprompted review
Reply from Southampton Cruise Parking Services
Thank you for your wonderful review — we truly appreciate you taking the time to share your experience.
We’re delighted to hear everything went smoothly from booking through to collection, and that our team were able to assist quickly with your vehicle change. It’s especially great to know John made such a positive impression — we’ll be sure to pass on your kind words to him.
We always aim to provide a friendly, personal service, so it’s lovely to hear this made a difference, particularly when travelling with elderly family members.
Thank you again for your recommendation — we look forward to welcoming you back for your future Southampton departures.
— Southampton Cruise Parking Services 🚢
Great company
Great company. I'm glad I chose them for car parking at Southampton. Easy to find without driving through the local traffic and busy port parking. Booking in easy. Great and friendly communication.
Shuttle service spot on, and drivers friendly and knowledgeable. Will definitely use again.
23 March 2026
Unprompted review
Excellent experience with the team from…
Excellent experience with the team from the intuitive booking process through to car drop, timely transfers and excellent communication.
Book with confidence.
Our “go to” company henceforth for Southampton cruise terminal departure.
14 March 2026
Unprompted review
Great service very well organised.
7 February 2026
First class
We parked with Southampton cruise parking for the first time between February 28th - March 14th, the service we received was first rate, travelling to and from the port was quick and effortless and the staff were very friendly. We will definitely use them again.
14 March 2026
Unprompted review
Have not left my car there yet but they…
Have not left my car there yet but they seem very caring and called me back when they said they would.
23 February 2026
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