Southampton Taxi Reviews 21

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Me: The journey was fine but I was disappointed that the driver didn’t meet as at arrivals (which I paid extra for) and instead rang me and asked us to walk in the rain down to the carpark nea... See more

Rated 1 out of 5 stars

Taxi van SG22 0GU driver was so rude in refusing me and my wife to board his car even with on board passenger gave us the invitation. All he wanted was rather running more trips to earn few m... See more

Rated 5 out of 5 stars

Ali provides an excellent service. always punctual, reliable and very polite. I have been using My Chauffeur services for the past few months on a weekly basis and can thoroughly recommend the... See more

Company replied

Rated 1 out of 5 stars

The worst cab drivers ever was lost In Southampton and couldn’t care less terrible city all round to be honest rat infested at our air bnb wish we had chosen elsewhere. Be warned- DONT USE any So... See more

Company details

  1. Taxi Service
  2. Airport Shuttle Service

Written by the company

Taxi in Southampton No need to worry about day to day travelling or emergencies anymore because Southampton taxi service provides fast and efficient cab services all around Southampton 24 hours a day and seven days a week.


Contact info

1.9

Poor

TrustScore 2 out of 5

21 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Fine but a rip off

Me:

The journey was fine but I was disappointed that the driver didn’t meet as at arrivals (which I paid extra for) and instead rang me and asked us to walk in the rain down to the carpark near the train station.

We weren’t best pleased about this and to be totally honest, I would like a refund for at least the extra charge for the driver meeting us, which didn’t occur.

No refund issued.. very disappointed.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

This company should lose their license

This company should lose its taxi license. We took a taxi from the rank at the cruise terminal to Southampton Airport. The cost?...£42.50.

Radio cabs charged us £25 to our hotel and another company, £9 from the hotel to the ship.

These charlatans prey upon stressed-out cruise passengers. Don't be one of them.

24 May 2024
Unprompted review
Rated 1 out of 5 stars

A Rip Off

My wife and I booked a cab with Southampton Taxis on 1st June '24. The journey was from the Red Jet terminal in Southampton to the Queen Elizabeth Cruise terminal, Southampton - a distance less than 2 miles. The charge was £24 plus £1.50 for a confirmation sms. An absolute rip off in my opinion. We will not be using their services again!
By contrast, on our return, we picked up a cab in the Cruise Terminal to take us to the Red Jet terminal. The cost was £8!!

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Taxi van SG22 0GU driver was so rude in…

Taxi van SG22 0GU driver was so rude in refusing me and my wife to board his car even with on board passenger gave us the invitation.

All he wanted was rather running more trips to earn few more pounds by causing more already congested road, wasting more fuel and letting passengers to wait a long queue with down pour of rain.

But his attitude was so rude by saying “ it is me not wanting to take you” to us!
I did offer pay him the full rate which it means he could have made double the money in one trip!

Very inconsiderate!

15 June 2024
Unprompted review
Rated 1 out of 5 stars

The worst cab drivers ever was lost In…

The worst cab drivers ever was lost In Southampton and couldn’t care less terrible city all round to be honest rat infested at our air bnb wish we had chosen elsewhere.

Be warned- DONT USE any Southampton Cab companies especially in Oxford street

The worst I have ever come across

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Recommended!

Excellent service, very reliable driver, it’s so nice to see you arrived early, no stress, good prices- thank you!

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The driver was one of the nicest drivers I have ever come across! It made the journey so much more pleasant. Very professional and friendly. Will definitely book again... would be lovely to have the same driver next time too!

6 August 2021
Unprompted review
Southampton Taxi logo

Reply from Southampton Taxi

Thanks for your business.

Rated 5 out of 5 stars

Great

Great customer support. Very patient

18 April 2021
Unprompted review
Southampton Taxi logo

Reply from Southampton Taxi

Thanks for your business.

Rated 5 out of 5 stars

Thanks

Thanks for safe journey. i really appreciate.

1 April 2021
Unprompted review
Southampton Taxi logo

Reply from Southampton Taxi

Thanks for your business!

Rated 5 out of 5 stars

Highly recommended

Great service, great chat, also knew when I wanted to have time to myself. Used his service twice now.

9 March 2021
Unprompted review
Southampton Taxi logo

Reply from Southampton Taxi

Thanks for your business!

Rated 5 out of 5 stars

Polite, quick and felt safe.

The driver was very polite, helpful and put me at ease. I made a mistake with the booking and they were very helpful and arranged to fix things for me!
Definitely a great and trustworthy taxi.

11 December 2020
Unprompted review
Southampton Taxi logo

Reply from Southampton Taxi

Thanks for your business!

Rated 5 out of 5 stars

Ali provides an excellent service

Ali provides an excellent service. always punctual, reliable and very polite.

I have been using My Chauffeur services for the past few months on a weekly basis and can thoroughly recommend the company.

Thank you so much.

5 November 2020
Unprompted review
Southampton Taxi logo

Reply from Southampton Taxi

Thanks for your business! Always a pleasure!

Rated 5 out of 5 stars

Travel from Southampton airport to…

Travel from Southampton airport to Bournemouth every week with work. Great driver,car always immaculate and always on time. Highly recommend!

3 November 2020
Unprompted review
Southampton Taxi logo

Reply from Southampton Taxi

Thanks for your business.

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