Soundbrenner Reviews 663

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional sound quality and clarity of the products, often noting how well they separate frequencies and enhance their musical and gaming experiences. Many also highlight the excellent customer service, describing it as attentive, professional, and quick to resolve issues, even offering replacements without hesitation. The products are frequently lauded for their high build quality, comfortable fit, and reasonable pricing, making them a great value. However, some customers also noted issues with certain accessories, such as braided cables being too short or prone to tangling, and occasional problems with product packaging or initial shipments. A few other people also felt that the sound quality was mediocre, lacking detail or balance, and expressed dissatisfaction with the customer service experience, citing slow responses or unhelpful resolutions.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent sound quality, comfort, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the sound... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent and genuinely... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, attentive, and... See more

Price

Customers consistently note positive experiences with price, often finding products to be an excellent deal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did not receive the product I ordered, it was delivered to the wrong address, but the customer service was excellent. Resolved the issue quickly and now I have the product I ordered. There are... See more

Company replied

Rated 5 out of 5 stars

I’m a bass player in a classic rock band that recently converted to IEMs. I did a little research and it wasn’t long before I came to the SoundBrenner Wave at a very attractive price. They arrived sec... See more

Company replied

Rated 5 out of 5 stars

This IEM absolutely deserves the monitor name. The accoustic performance is fantastic and truly reflects the original sound. The only draw back, may be only with Asians, or those with small ear ducts.... See more

Company replied

Rated 5 out of 5 stars

I've been in the pro audio industry for over 40 years and dealt with a lot of companies - but never encountered better customer service / support than that provided by Soundbrenner. Obviously their I... See more

Company replied


Company details

  1. Electronics Store
  2. Music Store
  3. Musical Instrument Store
  4. Software Company

Written by the company

Gear and apps that make your music practice addictive.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

663 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wave monitors arrived yesterday

Wave monitors arrived yesterday. Assembly was a little fussy, but so what?
As a Grado fan, I doubted that these would be tolerable, but they are. Listening through Schiit Magni and Modius. I'm a recovering audiophile with senior hearing and tinnitus, so I didn't expect these to astonish, and they don't, but they deliver the music. The high end is very crisp and detailed, which suits me fine, but some will want a different balance. The sound demands your attention--it does not drift into background. These will replace mid-range Audio Technica IEMs.

21 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you for the thoughtful and nuanced feedback, Jeffrey! I really appreciate you taking the time to share your experience.

It’s great to hear they’ve earned a place in your setup and are replacing your previous IEMs. Your notes on the sound signature and how it presents the music are especially valuable, and we understand that preferences can vary depending on listening style and hearing needs.

Also glad to hear the highs and detail are working well for you, even if the balance may not suit everyone.

Thanks again for your honest input and support.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

I first purchased the wave iems

I first purchased the wave iems. It made my gameplay on PC so much better. The sound is amazing, they separate all the different frequencies of sound that usually blend together in gaming. I could hear footsteps clearly, gunshots and all the other sounds in game. I loved them so much when the wave pros came out I had to upgrade and purchase them. I highly recommend any product soundbrenner has to offer. Great company along with a fantastic team. They will help you with all your needs and questions. They responded to my emails by the next day, faster than a lot of other companies that wait weeks to get back to you. Thank you soundbrenner for the amazing products you put out and the great team you have.

12 February 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the amazing review, Steven! I’m really glad to hear the Waves improved your gaming experience and helped you pick up those details like footsteps and in-game cues.

It’s awesome that you enjoyed them enough to upgrade to the Wave Pros as well. That kind of feedback means a lot to us.

We truly appreciate your support and your kind words about the team.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

I am a 77-year-old acoustic looping…

I am a 77-year-old acoustic looping artist. I rely on my looper, affects unit and harmonizer for my performances and it’s critical that I’m able to hear myself since I rely so much on harmonies. I have to say these IEM’s are incredible. They did the job and this company was diligent enough to make sure they got them shipped to me in time for my gig. I cannot recommend them highly enough!

21 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the wonderful review, Bruce! It’s truly inspiring to hear how you’re using the IEMs in your performances.

We know how critical clarity is when working with loops, effects, and harmonies, so it’s fantastic to hear they’re delivering exactly what you need. I’m also really glad we could get them to you in time for your gig.

Wishing you many more great performances ahead, and thanks again for your support!

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

I’m genuinely impressed

I’m genuinely impressed. From my very first practice session to my first live performance, these monitors exceeded every expectation. I even had to dial back and readjust the bass and drums from my old in‑ear mix because the clarity was on an entirely different level. Everything sounded clean, balanced, and remarkably detailed.

I’ve been playing for more than 50 years on drums and electronic setups, and I’ve never experienced monitoring like this. My son—who’s a writer and recording artist—borrowed my new Wave Pro in‑ear monitors for one of his performances, and he ordered his own set on the spot. That alone says everything.

These are a true game changer in monitoring, and they have my full recommendation.

9 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for this incredible review, Kendall! That truly means a lot.

Hearing that the Wave Pro made such an immediate impact from your first session to live performance is exactly what we aim for. And coming from someone with over 50 years of experience, that feedback is especially meaningful.

The fact that your son tried them once and ordered his own right away says everything. We couldn’t ask for a better endorsement.

Thanks again for your support and for sharing your experience.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

I purchase a pair and let me tell you…

I purchase a pair and let me tell you there phenomenal I gave all my other over the ear headsets to my kid and to friends they really provide sound clarity, light weight and you get different options in ear inserts to fit your ear comfortably they were definitely worth the money

18 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the great feedback, Patrick! Really glad to hear they made such a strong impression.

It’s awesome that you’re enjoying the clarity, lightweight feel, and the different ear tip options to get the right fit. Hearing that you’re choosing them over your previous headphones means a lot to us.

We truly appreciate your support!

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Highly recommend

Highly recommend! I bought these as a backup pair in-ears and after using them, I am going to make them my primary IEM’s. They are sooo comfortable well constructed the sound was clear. As a singer and guitarist I was so relieved at not having to worry about them and honestly was a highlight of my three hour performance. The construction of the in-ear and braided wire are very durable. I ordered and received them in a timely manner which I was so pleased with. If soundbrenner wanted a some to test their gear I would sign up to promote their products because I am so impressed with the product. I also feel like they care about their products and the customer.

18 March 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the amazing review, Cisco! That’s fantastic to hear.

It’s great that they went from a backup pair to your primary IEMs, especially during a full performance. Comfort, durability, and reliability on stage are exactly what we aim for, so your experience means a lot.

We really appreciate your support and your willingness to recommend and promote the product.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Excellent IEM's

I think these are great general purpose IEM's, but as in every piece of music gear, we all have our preferences. As a bass player who sings... I really appreciate the mid range in my ears. I was missing that in the WavePros. Don't get me wrong... the WavePros sounded very nice and balanced. "Smooth" One might even try and mix with them.... I've been using KZ AS16's for a couple of years now. And they do put out a bit more higher mids which I need. I loved the cable. It's a little longer than usual and it seemed very road worthy. I was tempted to keep the WavePros just to use the cable, but the connectors are different. I think for most people , will be very happy with thse IEM's. B.T.W.... These guys are great with service.

16 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you for the detailed and honest feedback, Stephen! It’s great to hear you found the Wave Pros balanced and smooth overall, and that the cable stood out to you as well.

We really appreciate you sharing your perspective on the midrange. Preferences can vary a lot depending on role and mix needs, especially for bass players who sing, so this kind of input is genuinely valuable for us.

Glad to hear our service made a positive impression too. Thanks again for taking the time to share your experience.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Quick response on an issue

Quick response on an issue. Great customer service.

13 April 2026
Unprompted review
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Reply from Soundbrenner

Thanks so much for the feedback, Rich! Really glad to hear our team was able to respond quickly and get things sorted for you.

We appreciate you taking the time to share this!

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

These In ears are incredible total game changers…

Man These In ears are incredible total game changer from a Shure 425. Very distinct sounds from instruments and vocals in live mix. Crisp Highs and Beefy lows for such a great price. I definitely recommend for band and vocals.

20 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much, Noah! Really glad to hear the upgrade from your Shure 425s made such a difference.

It’s awesome that you’re getting that clear separation along with strong highs and lows in a live mix. That’s exactly what we aim for.

Appreciate the recommendation!

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Got the basic Wave in-ear monitors

Got the basic Wave in-ear monitors.

They give me really good sound - I'm a clarinetist, so I list to large orchestras and small ensembles a lot.

19 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the kind feedback, Jeff! I’m really glad to hear the Waves are delivering great sound for your listening, especially with orchestral and ensemble music.

Clarity and balance are key for that kind of detail, so it’s great to know they’re working well for you.

We truly appreciate your support.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

These IEMs are great

These IEMs are great. I'm using the foam ear inserts and they block more out the drums than any others I've tried. They also have great sound. They offer more bass than my Sure 215's. Overall they are very good and I'm glad I bought them.

19 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the great feedback, Mike! I’m really glad to hear the foam tips are giving you that extra isolation, especially in a loud environment like drums.

It’s also awesome that you’re getting strong bass and overall sound compared to your previous setup. That balance of isolation and sound is exactly what we aim for.

Thanks again for your support.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Great sound and fit, excellent value

Based on an online review comparing IEMs, I bought a pair of the Wave Pro IEM ear buds because I was having some concerns with my Fender FXA7 connectors (crackling). When I first tried them, I was struck by how much louder and "bassier" they were than my Fenders, and actually wondered if they were too unbalance. After bit of comparing with some high quality over ear headphones, I realized it was actually my Fenders that were too thin sounding, and at a band practice the Wave Pros felt and sounded great.

I had no problem getting a very good and comfortable fit with the included Liquid Pro selection of tips.

Apparently they are often heavily discounted, so I would recommend waiting for that to be offered (although they would be decent value at full price), and note that the listed price INCLUDES sales taxes and duties, which is a bonus.

16 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you for the detailed feedback! I’m really glad to hear the Wave Pros delivered the sound and fit you were looking for, especially after comparing them with your previous setup.

It’s great that you were able to dial in a comfortable fit with the included tips and that they held up well in a band setting. That real-world use is exactly where they’re meant to shine.

We also appreciate your honest notes on pricing and value. Thanks again for taking the time to share your experience.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Wave IEM

I ordered the Wave IEM for singing with my church's Praise Team. The customer service was excellent and these have now become my favorite.

30 October 2025
Unprompted review
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Reply from Soundbrenner

Thank you so much for the kind words, Keisha! We’re really glad to hear the Wave IEMs are working so well for your praise team setup.

It’s awesome that they’ve become your favorite, and we truly appreciate your feedback on the customer service as well.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Soundbrenner rocks!

The Wave Pro provides a fantastic listening experience with great tonal clarity and powerful bass. Beyond the product itself, the support team is excellent—answering all my inquiries promptly and kindly. A highly recommended brand for anyone seeking quality audio and reliable service.

18 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the amazing feedback! We’re really glad to hear the Wave Pro is delivering both clarity and bass the way you expected.

It’s also great to know our support team made a positive impression. That combination of product and service is exactly what we aim for.

We truly appreciate your recommendation and support!

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Fantastic experience

I had a fantastic experience with Soundbrenner and felt they truly deserved a positive review.

First of all, their customer support is outstanding. I ran into an issue caused by a postal service fault that delayed my order, but their team handled it quickly and professionally. They helped my throughout the process, that really shows how much they care about their customers experience.

As for the product itself—the in-ear monitors—they exceeded my expectations. They are incredibly comfortable, even during long sessions, and fit perfectly without causing any fatigue. The sound quality is amazing: clear, balanced, and detailed, making them perfect for both practice and performance.

Overall, between the excellent customer service and the high-quality product, I couldn’t be happier with my experience. I highly recommend Soundbrenner to anyone looking for reliable gear and a company that truly stands behind their customers.

16 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the thoughtful and detailed review, Aleksander! It really means a lot to us.

I’m especially glad to hear our team could support you through the delivery issue and keep things moving smoothly. Situations like that are never ideal, so it’s great to know the experience still felt positive overall.

It’s also fantastic that the IEMs are delivering on comfort and clarity for both practice and performance. That balance is exactly what we aim for.

We truly appreciate your recommendation and support.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Truly IEM!

This IEM absolutely deserves the monitor name. The accoustic performance is fantastic and truly reflects the original sound. The only draw back, may be only with Asians, or those with small ear ducts. As even the small size of the foam ear cushion is too big. The small size liquid pro and double flange cushion are fine.

15 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the detailed feedback, Yin Fai! We’re really glad to hear you’re enjoying the sound and that it delivers a true monitoring experience.

We also really appreciate you calling out the fit. Ear size and tip selection can make a big difference, and feedback like yours helps us improve our range of ear tips for different users. It’s great to hear the smaller options are working better for you.

Thanks again for your support and thoughtful input.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

Wave Pros don’t disappoint

I’m giving 5 stars due to the awesome customer support. It did take a tab bit longer than expected to receive, but support stayed in contact with me when I reached out to them. They are super polite and understanding and don’t hesitate to write back. As for the product, (The Wave Pros, IEMs) they are solid. Everything is clear and lows, mids and highs are nicely separated. I play Bass in a large worship band, where we use the click and also have the worship team director calls out the number system when she wants to guide us somewhere. I can her her, the click, and everyone else nicely! Nothing is muddy. These may not have the ear drum busting bass, but everything sits in the mix perfectly. With all the different ear pieces, it’s not hard to find the perfect fit. Other IEMs I’ve used, they would be slipping out of my ears. These stayed in nicely. So, very comfortable! The only little gripe I really have, is the ear hooks are flimsy. Maybe in your future batches you could use a more solid shrink tube? They tend to wiggle up over my ears and I have to keep pulling them back down. Kinda annoying, but not a deal breaker. I’m going to redo the ear hooks with something less flimsy. But other than that, I love them!

12 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the detailed and thoughtful review, Michael! It really means a lot.

I’m glad to hear the Wave Pros are delivering the clarity and separation you need, especially in a live worship setting. Being able to clearly hear cues like click, vocals, and band direction is critical, so it’s great to know they’re performing well for you.

We also truly appreciate your honest feedback about the ear hooks. That’s very helpful and exactly the kind of input we use to improve future iterations.

Thanks again for your support and for sharing your experience.

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

I bought the Wave IEM’s recently

I bought the Wave IEM’s recently, to use for my church worship team. (We use a pack on our waists, that feeds the sound system into our headphones). I bought the Waves, intending to use them for church…but I now use them for my computer, to silently practice on my electronic keyboard (piano), and, of course, for church. Absolutely LOVE them…great crystal clear sound quality, and SO comfortable!! Thank you, Soundbrenner…so glad I got these, they’re awesome!

7 March 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the amazing feedback, Sandy! We’re really glad to hear the Waves are working so well for both your church setup and practice at home.

It’s awesome that you’re getting that clear sound and comfort across different uses. That versatility is exactly what we aim for.

We truly appreciate your support and kind words!

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

Rated 5 out of 5 stars

They are awesome great headphones they…

They are awesome great headphones they are a good company they sound amazing

9 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the kind words, Pete! We’re really glad to hear you’re enjoying the headphones and the sound quality.

It means a lot to know you had a great experience with both the product and our company.

Ethan at Soundbrenner

Rated 5 out of 5 stars

Count me impressed

I liked my Waves so much that I immediately ordered the Pro version. I had to wait because they were sold out. Now I can definitely understand why! When I received them, I noticed how the cable seemed bulky compared to the regular Waves, lol. I used them on stage at a rehearsal. No issues. BUT when I listened to music with them the next day at home, WOW. One word SEPARATION. I was able to hear bass lines and details I had never heard before coming from songs I have listened to hundreds of times! Yet hearing the bassists playing did not prevent me from hearing all other frequencies, details from midrange and highs as well. These Pros are as good of a purchase as the Waves, you cannot go wrong with either. The good thing is if you choose to get the Pros you will actually hear a difference. With some other brands, that is not necessarily the case.

Plus, customer communication is excellent from Soundbrenner.

Count me impressed!

11 April 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for this detailed and enthusiastic review! We’re really glad to hear both the Waves and the Pros delivered, and that the upgrade made a clear difference for you.

Separation and detail are exactly what we aim for, so it’s awesome to hear you’re picking up elements in familiar tracks that you hadn’t noticed before. That’s always a great sign.

We also appreciate the note on the cable and your kind words about communication. Thanks again for your support!

Best,
Florian Simmendinger
Founder & CEO, Soundbrenner

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