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Soulsent Reviews 

126
•
TrustScore 4.5 out of 5

4.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often noting its quality and how it matches the online description. Many appreciate the fast and efficient delivery service, with some mentioning regular notifications and good packaging. The ordering process is frequently described as easy, quick, and straightforward, making the overall user experience very positive. However, some customers also noted issues with the product's sizing, finding bracelets too big for smaller wrists or unable to be altered. There were also occasional concerns about the durability of the product, with reports of magnets failing or paint peeling after a short period. A few people also felt that the accompanying message cards had errors or poor formatting, and some experienced difficulties with tracking information.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as great, gorgeous,... See more

Order

Customers had positive experiences with order, finding the online ordering process easy and straightforward.... See more

User experience

People report positive experiences with the user experience, finding the ordering process easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more

Company details

  1. Clothing Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.7

All reviews

(126)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Gift giving

“The product selection process was straightforward, and delivery was prompt, even though the order was placed during the festive season. I was kept well informed throughout each stage of the process.”

29 December 2025
Unprompted review
Rated 5 out of 5 stars

It delivers exactly what yoy pay for in…

It delivers exactly what you pay for in a timely way.
No bullshit just physical results..
A trusted respected company with transparency of clear honest advertising and trust that is delivered.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

The gift looks lovely

The gift looks lovely. My son thoroughly loves everything about his bracelet. Thank you very much.

I'd like to buy a 'Grandson' bracelet as well, if they're available.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Son and Grandson bracelets

I ordered these bracelets for Christmas at a very late timeframe. They arrived super quickly, were just as promised in a beautiful box with a beautiful message for the boys. I checked in with customer support when ordered and they were polite, friendly and assured me they would do my best. The bracelets are absolutely gorgeous and the boys loved them. I would DEFINATELY purchase from this website again. WELL DONE Soulsent!!

20 December 2025
Unprompted review

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