SoulfulDate Reviews 14

TrustScore 3 out of 5

3.1

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Company details

Written by the company

At SoulfulDate, we believe that every connection has the potential to enrich your life. Whether you're seeking a kindred spirit or a thoughtful companion, our platform is designed to foster meaningful, positive connections in a nurturing environment. We know that each person’s journey is unique, and we're here to provide a space where mutual respect, trust, and warmth define every interaction. Our community values personal growth, giving you the freedom to express your true self in a judgment-free space. Every connection at SoulfulDate is an opportunity to learn from others, share perspectives, and explore new paths of connection. We understand that building meaningful bonds takes time, and we’re committed to supporting your journey toward finding someone special, whether that’s a friend or someone to share in your adventures. Our platform is safe, welcoming, and designed for those who value connection and mutual respect. With SoulfulDate, every interaction matters, and we’re proud to be a part of your story. Start your journey today with SoulfulDate, where connections are made with warmth, respect, and the potential for something truly meaningful.


Contact info

3.1

Average

TrustScore 3 out of 5

14 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

She gave me options of what I could use…

She gave me options of what I could use because I was going to delete my accounts.

3 April 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Judy,

Glad the support experience pointed you in the right direction.

Take care,
Kortney from SoulfulDate

Rated 1 out of 5 stars

Cash first, people second

Going against the central purpose of a dating site, that of bringing people together, this sites business model purposely keeps people apart by not permitting ANY exchange of contact information, not even last names. They profit by selling credits for every action: chat, mail, send photos, etc. How would you ask someone to meet without knowing their name? But for $1200 more you can gain that access.

29 March 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Richard,

Restricting external contact details is something we do to keep the platform safe for everyone, and we recognize that's not always easy to accept. If you'd like to share more about your experience or have questions about how the platform works, our team is happy to help at support@soulfuldate.help.

Kind regards,
Kortney from SoulfulDate

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

I’ve been on this website…

I’ve been on this website soulfuldate.com.
Please read the rules. They say you have to spend 5000 credits to be able to exchange phone numbers addresses or emails. Right now I’m up to thousand dollars and 4000 credits. Myself and this wonderful woman I met want to exchange numbers, but we have to spend enough money to be able to do so. It feels like prostitution.There’s one other thing that they don’t explain very well. Some women don’t pay for anything because they get verified? And I’m sure that cost money also. Website is also pretty touchy. For instance, I was looking at someone’s profile my finger slipped and the next thing I know I’m sending them kisses or gifts which also costs credits. In my opinion, website is a joke. They say they want to get people together when all they wanna do is make money and I feel like a fool for doing so so please be careful because it’s a rip off. Thank you.

5 March 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Bill,

SoulfulDate is an online communication platform for building online connections between people. Our platform prioritizes safety, transparency, and trust for all users. We are committed to creating a respectful environment where everyone can connect confidently. Clear guidelines, user verification, and supportive features are all part of ensuring a safe and positive experience. If you experience any issues using the platform, have questions, or notice any suspicious activity or service concerns, please reach out to our support team at support@soulfuldate.help. We’re here to help and are committed to resolving any problems.

Kind regards,
Kortney from SoulfulDate

Rated 2 out of 5 stars

Soulfuldate Uses a Credit Structure that Needs to Be Explained

Soulfuldate doesn’t tell subscribers before the payment of money that before they can exchange contact information with another subscriber, one subscriber must use a minimum of 5000 credits to contact that subscriber. With the current credit amounts, the cheapest purchase of 5000 credits is $1,299.96 for 5070 credits.

Price Credits
$499.99 2000
$499.99 2000
$199.99 800
$99.99 270
Total $1,299.96 5070

6 February 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Ramona,

Registration and browsing are free, while certain interactive features require credits. Credits are purchased individually and used based on the services selected, allowing users to decide how actively they wish to engage. Furthermore, the credit cost associated with each feature is disclosed directly within the platform.

If you would like clarification regarding how specific features function or have questions about credit packages and usage, please contact our support team at support@soulfuldate.help so we can review your concerns directly.

Kind regards,
Kortney from SoulfulDate

Rated 5 out of 5 stars

Very good app

Very good app, thank you. I feel safe here. That sense of safety really matters to me. Conversations stay respectful and nothing feels invasive. It’s easy to focus on getting to know people when you don’t feel on edge...

3 January 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Malik,

Really glad to hear that. Feeling comfortable makes all the difference, happy the conversations feel easy and respectful for you.

Kind regards,
Kortney from SoulfulDate

Rated 5 out of 5 stars

Clear intentions

Everyone seems like they know what they want. I love it and I would recommend it to anyone. That clarity makes chats more enjoyable. There’s no guessing games or awkward starts,people are open and direct. It feels like a space where time isn’t wasted.

5 January 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Travis,

That’s great to hear. When people are clear and open, chats just flow better and feel more enjoyable.

Kind regards,
Kortney from SoulfulDate

Rated 5 out of 5 stars

That’s all I needed

I met someone I love talking to. It's simple as that. No long explanations needed. The conversation feels real and natural and something I actually look forward to. Sometimes that’s the best outcome you can get from a platform like this and for me it already delivered exactly that

5 January 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Robyn,

That really says it all. Finding one conversation you truly look forward to can make the whole experience worth it.

Kind regards,
Kortney from SoulfulDate

Rated 5 out of 5 stars

Easy recommendation

It’s great it’s really great if your tryna meet people would recommend because everything feels straightforward. You don’t need to overthink how it works or spend time figuring things out. It’s one of those platforms where you just jump in and see where things go which I personally like.

17 December 2025
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi there,

Glad it’s been a comfortable experience for you so far, thanks so much for sharing.

Kind regards,
Kortney from SoulfulDate

Rated 5 out of 5 stars

I love this application

I love this application and I think I have to get more time before paying on this site. I appreciate that I can explore, talk, and see how things feel before committing further. The experience so far has been positive and relaxed.But I noticed that payment took a bit longer than expected when I tested it.still everything went through fine and I like having the freedom to decide

20 December 2025
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi there,

Nice to hear you’re enjoying the freedom to explore at your own pace before committing. That’s exactly how many people prefer to use the platform.

Please know that we’re aware that payment confirmation can occasionally take longer than expected, and the team is already working on improvements. Appreciate you sharing your experience.

Kind regards,
Kortney from SoulfulDate

Rated 5 out of 5 stars

Well built app great ppl on here

Well built app great ppl on here. The layout makes sense . Chats feel active and people are respectful. I did notice once that payment confirmation took a bit longer than expected, which made me pause for a moment, but it went through fine in the end. Aside from that, So far so good . Experience has been great!!

2 January 2026
Unprompted review
SoulfulDate logo

Reply from SoulfulDate

Hi Marlon,

Thanks for sharing this. Glad the layout feels clear and the chats stay respectful and active. About the payment delay — noted. Sometimes confirmations can take a little longer, but it’s good to hear everything went through fine. Happy it’s been a solid experience overall.

Kind regards,
Kortney from SoulfulDate

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