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See what reviewers are saying

Rated 5 out of 5 stars

Got good advice from Raul. Ordered the alternator. Quickly dispatched and delivered all at a fair price.

Company replied

Rated 5 out of 5 stars

Fast shipment and product worked perfectly, shipment to Sweden 5 working days.

Company replied

Rated 5 out of 5 stars

The item was easily found on the website, it was a good price, and the delivery was super fast and I live in new Zealand, very happy to buy from them in the future

Company replied

Company details

  1. Energy Equipment and Solutions
  2. Alternator Supplier
  3. Energy Supplier
  4. Generator Shop
  5. Power Plant Consultant

About Sorilux

Written by the company

Somos una empresa familiar que se dedica a la distribución y venta de grupos electrógenos. Así como servicios de asistencia técnica y mantenimiento, lo que garantiza la máxima calidad y fiabilidad en la reparación y el mantenimiento de los productos que distribuimos.

Satisfacer las necesidades de compradores habituales de repuestos electrógenos con un servicio inmediato, automático y personalizado. Así nació en 2016 www.sorilux.com nuestro portal de venta online que se encarga de la distribución de recambios para todo tipo de grupos electrógenos.

Tenemos servicio de asesoría y asistencia técnica propio para resolver todas las dudas que puedan surgir a la hora de la compra. Pregúntanos!.

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We are a family business dedicated to the distribution and sale of generator sets. As well as technical assistance and maintenance services, which guarantees maximum quality and reliability in the repair and maintenance of the products we distribute.

To meet the needs of regular buyers of generator spare parts with an immediate, automatic and personalised service. Thus was born in 2016 www.sorilux.com our online sales portal that is responsible for the distribution of spare parts for all types of generator sets.

We have our own consultancy and technical assistance service to resolve any doubts that may arise when purchasing. Ask us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
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1-star

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Rated 5 out of 5 stars
Sorilux logo

Reply from Sorilux

Hello!
Thank you very much for your words. It is complicated to have a reliable partner to ship with outside our country, in this case with DHL we are sure.
See you soon!

Rated 5 out of 5 stars

Very fast delivery to Romania !

Very fast delivery to Romania !
I am very satisfied about my interaction with SORILUX.COM .

25 April 2024
Sorilux logo

Reply from Sorilux

Hi Laurentiu!
And we are delighted to have you as a customer.
Thank you very much for your review

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Thank you

20 March 2024
Sorilux logo

Reply from Sorilux

Thank you very much for your review Mary, if you found our service efficient and fast, we will work to make it a little better.
Best regards!

Rated 4 out of 5 stars

my order suffered damage broken pallet

my order suffered damage broken pallet

26 February 2024
Sorilux logo

Reply from Sorilux

Hello Yves.
We are sorry to hear that.
From our facility the alternator and pallet were in perfect condition, but during transport they broke the pallet.
We are looking for a better delivery for the alternators in Europe.
Thank you for sharing with us your experience

Rated 5 out of 5 stars

Pro-active purchase experience.

Very quick administration process in parts purchase.. Fast delivery.
Only issue is to give the tracking information notice to customers not available..

6 March 2024
Sorilux logo

Reply from Sorilux

First of all, I would like to thank you for your review, thank you very much for sharing your experience with us.
Regarding the tracking of the shipment. It cannot be done (yet) from the customer's account on our website; however, DHL always sends an email to the customer (to the address provided by the customer) once the package leaves our facilities. I don't know if in this case you will have received this email, or if it is on the SPAM list.
GREETINGS!

Rated 5 out of 5 stars

It's a good suppier

It's a good supplier, very efficently!

22 February 2024
Sorilux logo

Reply from Sorilux

Hi Livio!
Thank you so much for your so positive feedback.
If you need anything else, we'll be here
Regards!

Rated 5 out of 5 stars

Delivery DHL

I have ordered on Thursday and it was delivery on sunday really fast thanks

22 February 2024
Sorilux logo

Reply from Sorilux

Hi,
we are pleased to hear from you, we work to provide the best possible courier service to our customers.
Regards!

Rated 5 out of 5 stars

Excellent as always

Sorilux is always quick and professional at providing parts. Quickly becoming one of our most reliable supplier and appreciate the support they offer 👏👏

12 February 2024
Sorilux logo

Reply from Sorilux

Thank you very much for your words!
We are very proud to know that Sorilux is becoming one of your most reliable suppliers. We always strive to provide a fast and professional service, and we greatly appreciate your recognition and support!

Rated 5 out of 5 stars

Good stock availability.

Good stock availability.
Rapid delivery.

2 February 2024
Sorilux logo

Reply from Sorilux

Hi!
Thank you so much for your wonderful review! We are thrilled to hear that you are pleased with our service. We take pride in offering our customers a wide selection of products and fast shipping times.
We appreciate your business and look forward to serving you again soon!

Regards!

Rated 5 out of 5 stars

Very prompt service

2 February 2024
Sorilux logo

Reply from Sorilux

Thank you so much for your review!
We are delighted to read that you are satisfied with the promptness of our service.
We strive to offer our customers the best possible experience, and your feedback motivates us to continue improving.

Rated 5 out of 5 stars

Quick cooperation

Everything went profesionally from order till delivery.

18 January 2024
Sorilux logo

Reply from Sorilux

We appreciate your positive feedback with our services.
Providing professional and efficient service is our top priority, and we are delighted to hear about your satisfaction.
Thank you for choosing us!

Rated 5 out of 5 stars

VERY VERY PLEASED

VERY FAST PROCESS, OREDR & DELIVERY!
ITEM 100% AS EXPECTED
VERY PLEASED

15 January 2024
Sorilux logo

Reply from Sorilux

We are thrilled to hear about your positive experience with our services!
We are delighted to know that the received item met your expectations, being 100% as expected.
Regards!

Rated 5 out of 5 stars

quick shipping

quick shipping, fast reply to question
excellent service

19 January 2024
Sorilux logo

Reply from Sorilux

We're delighted to hear that you were satisfied with our quick shipping and prompt response to your question!
Thank you for your kind words, and we're here to provide excellent service for you in the future! 🚚🌟

Rated 5 out of 5 stars
Sorilux logo

Reply from Sorilux

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service support. We appreciate your feedback.
Thank you for choosing us!

Rated 5 out of 5 stars
Sorilux logo

Reply from Sorilux

Thank you for letting us know that the delivery met your expectations.
We appreciate your positive feedback and look forward to serving you again.

Rated 5 out of 5 stars

Reliebility

Thank you
Best reg
Bjorn

17 October 2023
Sorilux logo

Reply from Sorilux

Thank you, Bjorn, for your kind words!
We're delighted to hear about your positive experience. If you ever need assistance in the future, feel free to reach out. Best regards!

Rated 5 out of 5 stars

Very correct article

Very correct article, and fast shipping

6 October 2023
Sorilux logo

Reply from Sorilux

Thank you very much for your comment,
we are very happy to hear that everything went perfectly.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, complete and well packed. Happy customer.

5 December 2023
Sorilux logo

Reply from Sorilux

We are delighted that your experience on the website was as you expected and that you were satisfied.
Regards!

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