Soren's House Reviews 

207
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Max & Sally at Soren’s House were so lovely and helpful when I contacted them about an item I was looking for. After some really friendly communication, the item was posted and arrived within a couple... See more

Rated 1 out of 5 stars

If I could leave 0 stars I would. I ordered a very expensive rug from this company on the 1st July. Although the website stated 4 weeks for delivery it still has not arrived 2 weeks after the esti... See more

Company replied

Rated 5 out of 5 stars

First time purchase from Soren's House. Items arrived very quickly, beautifully packaged. I hadn't appreciated their mission until i read the card that came with my items. I feel the shop beautifully... See more

Rated 5 out of 5 stars

Just received another parcel from Soren's House. A lovely selection of bits and bobs for my manager before he heads off on paternity leave. Lovely quality, well packaged and arrived Monday morning des... See more

Company details

  1. Toy Store
  2. Children's Store

Written by the company

At Soren's House, we want to take children back to a simple, natural and organic childhood. We want them to be inspired by modern design, by nature and this wonderful world that we live in. To be creative, to be imaginative, to be themselves. But mostl...


Contact info

4.2

Great

TrustScore 4 out of 5

207 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(207)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased the Finnsøn ASTRID Eco Universal Stroller Mittens

I purchased the Finnsøn ASTRID Eco Universal Stroller Mittens for my daughter as a Christmas gift. She recently had a baby. She absolutely loves them and has been using them since Christmas whenever she takes our granddaughter out for a walk. Dad has also been sneaking his hands inside them as well! She like having the ability to keep warm and have the use of her fingers when she needs them. They can be left attached to the pram. Great product. Delivery was quick and packaging perfect.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

absolutely love

absolutely love
There are so many unique gorgeous pieces and my sons love their prints and bear chair

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered two art prints for grandson’s…

Ordered two art prints for grandson’s nursery as first Christmas present. Three day delivery. Ten days later not received. Tried to phone and leave message - cut off. Sent email. No reply. Sent messages through automated links - email saying delivery would be sent that day and would receive email updates. Christmas Eve - no updates, no order received, no Christmas present for grandson’s first Christmas. Money taken. Really disappointed. Terrible customer service. Want to support independent retailers online but cannot support Soren’s House sadly.

24 December 2025
Unprompted review
Soren's House logo

Reply from Soren's House

Hi Alison,

I am so sorry about this. The prints that you ordered are delivered directly from the brand. I can see that customer services replied to you on the 18th of December, it may have gone into your spam folder? I’ll get this resolved for you urgently. Huge apologies again for the disappointment and inconvenience.

Best wishes,
Sally

Rated 1 out of 5 stars

Purchased bottles for my kid

Purchased bottles for my kid , but we’re not good quality and not what I expected considering the price of them , they refused to return them and sent them back , really liked this company always used it for all my kids stuff but never again , avoid at all cost

17 November 2025
Unprompted review
Soren's House logo

Reply from Soren's House

Hello. As stated on the product page we do not accept returns of opened and used baby bottles due to hygiene reasons. This is clearly stated on our product pages and is absolutely necessary for hygiene safety. We did return these to you at our expense so that they can still be used. I hope you understand.

Best wishes,
Claire

Rated 5 out of 5 stars

Helped us out when no one else could

We were missing some of the parts from our daughters crib which were lost when we moved house. We just could not find anywhere that stocked these parts until I contacted Soren's House and they were able to get hold of exactly what we needed. They were a huge help and very friendly. Thank you very much!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Good service with item as described and…

Good service with item as described and delivered on time and well packed. The night light is lovely and our 6 year old thinks it's great. It is light so it's easy for him to move and projects the stars well. Attractive and fairly compact.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

wonderful shop

really love the selection of baby items they’ve got. all very good quality. really fast delivery.

6 October 2025
Unprompted review

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