Sopula Reviews 1,820

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the ordering process, frequently reporting that their items remained in an "awaiting shipment" status for extended periods, far beyond the advertised processing and delivery times. This often led to concerns about whether their purchases would arrive on time, especially for special occasions, and a general lack of communication or updates from the company. Reviewers also faced issues with the delivery service, including packages being left in insecure locations and prolonged delivery times, sometimes taking several weeks or even months to receive their orders. Furthermore, many people experienced problems with refunds, finding it difficult to obtain their money back for unreceived or incorrect items. Conversely, a small portion of people felt satisfied with the product quality, describing items as nice, comfortable, and true to size, with some even receiving fast shipping and excellent customer service in specific instances.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, frequently reporting that items are not... See more

Product

Customers had ambiguous experiences with product quality and accuracy, with many expressing disappointment... See more

Delivery service

Consumers find delivery service to be negative, with many expressing concern and frustration over long... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing significant dissatisfaction and... See more

Refund

Users describe negative interactions with refund processes, with many customers reporting difficulties in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a Pink cross shirt and i am wondering how long will it take for you guys to ship it and is the quality a concern now that ive bought an item im seeing many negative reviews and im just hopin... See more

Company replied

Rated 3 out of 5 stars

Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those cloth... See more

Company replied

Rated 2 out of 5 stars

I placed a small order 2 tshirts and pair of shorts. Its took 3-4weeks before items were delivered. Then delivery carrier just drop the package near my mailbox instead of dropping by door. The clothes... See more

Company replied

Rated 2 out of 5 stars

Order No. KYR23250 So I really should have checked here before making a purchase. It seems people aren’t getting their orders until well after the posted processing and delivery ETA. I’ve been as pat... See more

Company replied


Company details

  1. Clothing Store
  2. Printed Clothing Store
  3. Streetwear Store
  4. Youth Clothing Store

Written by the company

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I’ve ordered form this place for the…

I’ve ordered form this place for the first time ever. Shirts look dope but i’m wondering why it takes so long to ship?

16 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Andrew Bazan,
Thank you so much for your support, we are happy to hear that you like our products.In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.If you need the package urgently, please contact our customer service team to mark it for priority delivery.
Thank you for your patience,
Best regards

Rated 3 out of 5 stars

Shipping Problem

I ordered my stuff July 14th, a week ago, and every time I check my order it says “Awaiting Shipment”. My Mom made the order for me on her gmail and her account, so I don’t know if it doesn’t show the actual details because I’m not logged in on her actual account or what. I ordered 4 items/t-shirts and it cost over $100. I’m really trying to get my back to school shirts before back to school and it’s really important to me especially since it’s my 8th grade year. School starts on August 4th, so I have about 2 weeks or maybe less to get it together. The app said it takes 1-3 business days to process and it’s been over 1-3 business days. If my clothes don’t come in time I won’t really have anything else to wear for back to school. It’s really important to me so please ship my stuff out and get it here on time by August 4th please. My order number is LDR91535 and my Mom sent an email too. She just received a notification that my stuff has been shipped! Thank you and I hope they make it on time!

21 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Maliyah Moore,
Thank you for your purchase. We are sorry to have kept you waiting. As the holidays, there has been a surge in orders, so your order may have been delayed. Could you please provide us with the order number? We will expedite processing and arrange priority shipping for you.If there’s anything we can assist with, please don’t hesitate to reach out to our support team. We’re here to help!
Kind regards

Rated 2 out of 5 stars

Id number KOK93539

I jus want to know if my order will be here before aug 11 if not I would like a refund before it get here.

19 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear customer,
Thank you for your purchase. We are sorry to have kept you waiting. As the holidays, there has been a surge in orders, so your order may have been delayed.Could you please provide us with the order number? We will expedite processing and arrange priority shipping for you.If there’s anything we can assist with, please don’t hesitate to reach out to our support team. We’re here to help!
Kind regards

Rated 5 out of 5 stars

This is the best app ever

This is the best app ever

21 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Hector Marte,
We appreciate your feedback! We’re happy to hear you found shopping with Sopula good. If you ever need anything else, we’re here to help!

Rated 5 out of 5 stars

Just going on the website going on the website

Just going on the website looking at all the clothes was a good experience because I never seen clothes like that and it’s basically new drip to me. I’ve seen other people wearing it but seeing online and seeing the prices for everything is very satisfying thank you for that. Hopefully everything goes fast with the shipping because I do have an event that I’m trying to attend on August 1 but until then thank you very much and I appreciate the online experience.

21 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Simba Kain,
Thank you for your support and for taking the time to share your feedback! We are happy to hear that you like our products and prices. Your trust helps us continue to improve every day. We appreciate you more than you know.
If you have any questions or comments about your order, please feel free to contact us and we will be happy to assist you.
Kind regards

Rated 4 out of 5 stars

The shipping time needs to be better…

The shipping time needs to be better because 2-3 weeks is a little wild but overall good products

19 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Erika Henderson,
Thank you for your recognition of the quality of our products. Since the long transport distance, the shipping time time will be more longer. Please rest assured that we are currently working hard to improve our shipping and production processes to ensure that customers have a good shopping experience.
Thank you again for bringing this to our attention, and we truly appreciate your patience and understanding.
Kind regards

Rated 4 out of 5 stars

Easy access of use of Web

Easy access of use of Web

18 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Zay,
Thank you for your support. We have been committed to creating a simpler and easier shopping website. Your praise is our driving force. If you have other ideas and suggestions, please feel free to let us know.We truly appreciate your support and feedback.
Kind regards

Rated 1 out of 5 stars

I place two orders still haven’t go my…

I place to orders still haven’t go my order

12 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Densirat Boyd,
Thank you for your purchase. We are sorry to have kept you waiting. As the holidays approach, there has been a surge in orders, so your order may have been delayed.
Please be assured that your feedback is important to us, could you please provide us with the order number or the email you used to place the order so that we can look into this issue? If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards,

Rated 3 out of 5 stars

It has been almost a month and I still…

It has been almost a month and I still haven’t gotta my shirts

21 June 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Keerstyn Reed,
We're so sorry about the slowly shipping this time.
We can understand your urgent feelings and we really appreciate your patience.Your package has arrived at the destination and is waiting to be delivered by the courier.Could you pls help us to wait more patiently? We hope you can get it asap.
If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!

Rated 5 out of 5 stars

It came when it said it was going to…

It came when it said it was going to come & it look just like the picture

7 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Ta’kyra Grimes,
Thank you for sharing your experience! We are glad to hear that your order arrived on time and you are satisfied with the product.We look forward to seeing you again soon!

Rated 1 out of 5 stars

I ordered a shirt last week and it still haven’t shipped

I ordered a shirt last week and ordered still haven’t shipped I would like a refund

8 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Davion Frazier,
Thank you for your purchase. We are sorry to have kept you waiting. As the holidays approach, there has been a surge in orders, so your order may have been delayed.Can you hold this order? We will ship it to you within 24 hours.If you still need a refund, please contact our customer service team directly at support@sopula.com.
Thank you for bringing this to our attention, and we apologize again for the inconvenience.

Rated 5 out of 5 stars

First time....

First time ordering from this Company. The shirt was as advertised. The only thing is the collar was too tight/high so I stretched it out a bit. Shipping and delivery was as advertised too. No complaints from me!

21 June 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Tamara Wilson,
We are glad to hear that the product met your expectations. Thank you for letting us know about it; we appreciate your feedback.
We sincerely hope to have more opportunities to serve you and wish you all the best.

Rated 5 out of 5 stars

I just love my lip balm cart because…

I just love my lip balm cart because it’s so easy to carry around too

9 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Hey there! We do not sell lip balm cart, if you have other comments or questions, please go to the relevant store to leave your review.Thank you.

Rated 3 out of 5 stars

Since review, order located and will now ship

My order has not shipped yet and was placed last weekend. All other orders I placed have been delivered. This order has not even shipped! Although we understand it takes a moment to ship, you took my money asap but can’t move this shipment for 8-10 days. This is shocking in today’s online ordering. Since my complaint, the order will now ship, thank you!!!!

5 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear John Sarkisian,
Thank you for your purchase.
We are sorry to have kept you waiting. As the holidays approach, there has been a surge in orders, so your order may have been delayed.Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? We will expedite processing and arrange priority shipping for you.
If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days. Best regards,

Rated 1 out of 5 stars

Ya dead ass scammed tf out of me for my…

Ya dead ass scammed tf out of me for my money I ordered a hoodie last YEARRR march first to be exactly and that shit still ain’t come nor ship the only update I got is that it shipped to Texas and I live in NEW YORK

8 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Juststarx,
We are sorry to hear that your order was never received. Could you provide your order number and any other relevant details so that I can immediately investigate this matter? If you are not comfortable sharing this information here, please contact our customer service team directly at support@sopula.com
Thank you for bringing this matter to our attention and we sincerely apologize for the inconvenience.
Kind regards

Rated 5 out of 5 stars

great service

everything was nice and well put together

7 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Pooh Bear,
We’re so happy you’re pleased with your experience! Your feedback is a reminder that our work matters. Please let us know if we can help again down the line.

Rated 3 out of 5 stars

Not worth the money

Let’s start with shipping it said it would be here in July 2, I didn’t get it until July 7. Now quality, I mess with the canvas it’s self, but the print on the shirt is trash. Overall not worth me paying 35+ bucks. I seen the same shirt on tik tok for less than 15 bucks.

21 June 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear caleb taylor,
Thank you for your feedback! We empathize with your frustrations and sincerely apologize for the inconveniences endured! We are working hard to improve our processes and product details, and your feedback will be of great help to us.
Kind regards

Rated 4 out of 5 stars

I like it good nice grafic

4 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Stervenson Saintjuste,
Thank you for choosing Sopula, we are happy to hear that you like our designs.We promise to design more cost-effective products to give back to our customers.We look forward to serving you again soon!

Rated 1 out of 5 stars

Extremely unhappy with the process I…

Extremely unhappy with the process I spent over 200 dollars on my order and I’m not even getting updates on my order my order thing is VHR89687 I got 6 or 7 shirts in total and I would like a refund if possible because I no longer want the shirts and I want my money back.

6 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear Zai Cobb,
We're sorry to hear you haven't received an update on your order.
Since our products are all customized and produced by our factory, a little production cycle is required.We are deeply sorry that your order was not shipped as expected.
I’ll review the details of your order and follow up with you shortly to assist further and ensure we make this right.
Best regards

Rated 3 out of 5 stars

I Give Yall a 3 ⭐️ because yall don’t…

I Give Yall a 3 ⭐️ because yall don’t issue a tracking number or let people know they order was processed and shipped but everything else was good

6 July 2025
Unprompted review
Sopula logo

Reply from Sopula

Dear BiggOpp Scoot,
Thank you for your feedback, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en, because there are a lot of packages recently, the tracking information of the package just sent cannot be updated in time , please check three days after receiving the tracking number.
If you have any questions or comments, please feel free to contact us, we will be happy to help you.

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