Sonic Auto Transportation Reviews 8,394

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and excellent communication, making the transportation process smooth and stress-free. The service is consistently described as efficient and reliable, with many appreciating the timely pickups and deliveries, often noting that vehicles arrived in perfect condition. However, some people were dissatisfied with price changes, reporting that initial quotes significantly increased, sometimes multiple times, before or during the service. A few other people also felt that drivers occasionally canceled or that communication regarding scheduling was problematic, leading to inconvenience and delays.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the professionalism,... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, reliability, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speedy pickup and... See more

Price

Users describe ambiguous interactions with price. Many customers report significant price increases from... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The full price was made transparent at the beginning. The work was completed quickly and everything moved as expected. I had other companies telling me that Sonic was a fake company and not to trust t... See more

Rated 5 out of 5 stars

Had a great experience with Sonic Auto and My booking associate Henry. The car was picked up and delivered based on my schedule requirements, and the driver was pleasant to work with.

Rated 5 out of 5 stars

I shopped around and went through 3 other companies before settling on this one. The other 3 gave me a run around, I even pre paid for guaranteed pickup. The price went from $1200 to $2300. Then t... See more

Rated 5 out of 5 stars

This is our third year, reaching out to Christian Woods of sonic transportation for our transportation needs. Christian is polite, professional, and always tries to find the best price for us. Our veh... See more

Company replied


Company details

  1. Auto Broker

Written by the company

Here at Sonic, we are a leading company in the vehicle transportation industry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Do not trust this company

Do not trust this company, they will tell you one price and then try to charge you 500 dollars more. They also will not refund your deposit if you decide not to go with them. They basically stole $200 dollars from me.

10 May 2026
Unprompted review
Sonic Auto Transportation logo

Reply from Sonic Auto Transportation

We’re sorry to hear about your bad experience.
As a car shipping broker, our role is to act as an intermediary between customers and licensed carriers. We provide estimated auto transport quotes based on the route, vehicle details, timing, and current market conditions. The final cost of a vehicle transport service is ultimately determined by the carrier and may change due to availability, route demand, fuel prices, seasonality, and real-time nationwide car shipping conditions.
We work diligently to secure fair pricing and reliable door-to-door auto transport options, but available carrier rates can sometimes differ from the original estimate. We understand that this should always be explained clearly so customers know what to expect.
We regret that your experience with our car transport company left you feeling this way. Your feedback is important and helps us improve.

Rated 5 out of 5 stars

From horror to Happy

The communication was very good. James Williams was able to find someone to ship my daughter’s car in a day. My original company guaranteed us a pickup and price that was scheduled in early April and the driver never showed up. They then tripled the price and still could not guarantee pickup. Sonic you came through. Thank you again James for your help.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I shipped my Ford Explorer from Texas…

I shipped my Ford Explorer from Texas to Florida, and all went extremely smooth. I flew three days later, and driver met me at an offsite location near the airport and I just Uber'ed it to the car and he was waiting. Great service and great company. I would recommend Sonic to anyone wishing or thinking of shipping their vehicle.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

OMG Great Service

OMG! What an awesome experience I have used Kyrie Jordan 2xs taking vehi le from Atlanta to Kansas then again from Kanas to Atlanta 5 months later. Absolutely great customer service and pri ing. I will call Kyrie anytime to transport my vehicle! Highly recommend this company.

8 May 2026
Unprompted review
Rated 4 out of 5 stars

I worked with Luke and Mike at Sonic

I worked with Luke and Mike at Sonic. Both were dependable and great in communication. The price quoted was the exact price and pickup and delivery was in the time frame I requested. I gave 4 stars because I had some trouble with the driver in communicating.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM BEWARE

SCAM BEWARE - this company is a complete fraud. They quote you a price and never show up and then they quote you a higher price when you are desperate. Use another company they totally screwed us over.

7 May 2026
Unprompted review
Sonic Auto Transportation logo

Reply from Sonic Auto Transportation

We’re sorry to hear about your bad experience.
As a car shipping broker, our role is to act as an intermediary between customers and licensed carriers. We provide estimated auto transport quotes based on the route, vehicle details, timing, and current market conditions. The final cost of a vehicle transport service is determined by the carrier and may change due to availability, route demand, fuel prices, seasonality, and real-time nationwide car shipping conditions.
We work diligently to secure fair pricing and reliable door-to-door auto transport options, but when carrier availability changes or a replacement driver is needed, the available rate may differ from the original estimate.
We regret that your experience with our car transport company left you feeling this way. Your feedback is important, and we will use it to improve.

Rated 5 out of 5 stars

This shipping company can be trusted

This shipping company can be trusted. I was worried being I have never shipped a car before with all the things I’ve seen online but my car arrived in perfect shape and I paid the price we agreed on. I would use this company again. Thanks

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional, courteous, and efficient.

After a few days of searching for an auto transport company, I contacted Sonic. Not only was the service personalized and very professional, the communication was outstanding. Every step and process was explained patiently, and the cost was very competitive. My point of contact, Harry was excellent as well. He was personable and kind throughout the process. I won’t smear the others, but Sonic was by far the best experience I’ve had with an auto transport company.

Great job, Sonic (and Harry).

30 April 2026
Unprompted review

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