I’m very happy with the way Songtrust collect from all over the world. And the option for early payment is really helpful too. Sometimes, on registering a new work I get confused as to whether I have... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The fact that I was able to get my request resolved in a timely manner even though it would be cool if we can resolve certain things ourselves. Other than that Songtrust has always been a great suppor... See more
basically im satitsfied with all the service provided from songtrust. but when i get paid, the exchange rate is too low compared to another bank 's currency rate. i think it would be better if u guys... See more
I feel better knowing that SongTrust, with its expertise and resources, is in my corner. The only constructive criticism I would add at this early stage in my songwriter journey is for SongTrust to do... See more
Company details
About Songtrust
Written by the company
Songtrust is a tech-driven global music publishing administrator used by indie / DIY music creators all over the world to collect the royalties that their songs earn from streaming, sync, and social media.
We register your songs directly with collection sources in every country and territory where they’re being played. Doing this yourself would be a full-time job: not only registering your songs with dozens of sources around the world, but also tracking down your royalties with each of them.
When you simplify your administrative work with Songtrust, you can spend more time making music.
Register for Songtrust
Contact info
155 Avenue of the Americas, 10013, New York, United States
- songtrust.com
4.4
Excellent
638 reviews
Replied to 35% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Song trust is helping me receive my…
Song trust is helping me receive my song royalties.
14 September 2025
The interface was easy to understand…
The interface was easy to understand and use. I did have to do some research to figure out the exact formatting of the song ID which I had to look up on ascap. I liked being able to copy over my info from the previous song. the song search was very quick.
13 September 2025
Reply from Songtrust
Hi Gregory! We really appreciate you leaving this 5-star review. It is wonderful to hear that you found our song registration process so simple. Thanks for using Songtrust!
Solid experience so far
I’m an independent electronic artist and started using Songtrust to keep my compositions organized and paid. The dashboard is straightforward. I can register songs, add splits, and link them to the recordings without guessing. My first payouts arrived when expected and the statements lined up with what I see elsewhere. I opened two tickets about matches in smaller territories and support replied with clear steps and timelines. It isn’t instant and you do a bit of setup, but once it’s running it saves a lot of admin time. If you release with labels and also on your own, this has been a practical, low-stress way to handle publishing.
7 September 2025
Reply from Songtrust
Thank you for taking the time to leave this review! We strive to provide a stress-free way for independent artists like yourself to collect their publishing royalties, so we are thrilled to receive this feedback from you. Please don't hesitate to reach out to our Client Services team again any time you need assistance with your account. Our team is very proud to be your publishing partner!
The best alternative to having your own…
The best alternative to having your own publisher is with the help of an excellent publishing manager. Great for Indies.
24 April 2025
Reply from Songtrust
Thank you for this 5-star review! It is a main goal of our team to provide excellent publishing royalty collection services to independent artists and labels alike, so it is great to receive this feedback from you. Please don't hesitate to contact us again any time you have a question about your account. Have a wonderful day!
There has been a notable improvement in…
There has been a notable improvement in communication and service over the past year. I was really on the fence about continuing our business relationship previous to that, so thanks 🙏 Charlie,
Still hoping that you can just add a little checkbox in the upload process to make collabs with other Songtrust represented writers easier instead of having to write support every time,
7 September 2025
Reply from Songtrust
Hi Jesse! Our Client Services team has worked very hard to improve their response times over the past year, so they're thrilled to hear this from you. We really appreciate the positive feedback and hope to be a part of your music career for many years to come!
Easy & Intuitive!!
Songtrust did an incredible job of helping me register my songs, super easy and intuitive!!
5 September 2025
Reply from Songtrust
Hi Keith! Thank you for this positive feedback on our song registration process, we are so happy to hear you found it easy and intuitive. We appreciate you being a part of the Songtrust community!
Very good and professional services!
The whole experience is very seamless, and straightforward. The website is very well structured and you can easily navigate it. Direct, clean and smart!
7 September 2025
Reply from Songtrust
Thank you for this 5-star review, Dan-Luca! Our team has worked very hard to make our website easy to navigate, so it is wonderful to hear this feedback from you. Should you run into any issues with your account in the future, please don't hesitate to reach us at support@songtrust.com. Thanks for using Songtrust!
Very transparent experience
Very transparent with plenty of cues as to why an artist should do things to go the extra mile.
4 September 2025
Reply from Songtrust
Hi Anthony! So great to hear that you found our onboarding process to be transparent. Thank you for joining the Songtrust community, please feel free to contact us here if you need any assistance with your account in the future: https://www.songtrust.com/contact-support
Non-responsive customer service
Website and payout went well, but customer service seems nonexistent. I have now been waiting for over 5 months for an answer to my question. I only got a standard email response that usually within 8 days it is resolved.
I don't know how to get their attention.
Maybe this review helps.
4 September 2025
Unprompted review
Reply from Songtrust
Hi Robert! Thank you for this positive feedback. We strive to make our account setup process as easy as possible for our clients, so it's wonderful to hear this from you. Should you run into any account-related issues in the future, please don't hesitate to reach out to us at support@songtrust.com!
It was thanks the CHAT GPT that I even…
The entire process to release my first song "Angels in Blue" was daunting.
It was thanks the CHAT GPT that I even knew about Songtrust and the steps involved with triple logging of a new song APRA/AMCOS, Distrokid and Songtrust.
Waiting for the T-number was a real pain but I understand why that happened.
24 August 2025
Reply from Songtrust
Thank you for this 5-star review, Peter! So happy to hear that you are now all set up to maximize your global royalty collection. We appreciate you using Songtrust and being a part of our community!
It was easy to register my work
24 August 2025
Reply from Songtrust
Hi Lee! Our team strives to make our song registration process as easy as possible for our clients, so it's great to hear this from you. Please feel free to contact our Client Services team here if you need any account-related support moving forward: https://www.songtrust.com/contact-support
It was an amazing experience!!
It was an amazing experience!!! Tremendous service by the staff at the high roller. I’m definitely coming g back.
17 August 2025
Reply from Songtrust
Hi Sergio! Thank you for this positive review. Please don't hesitate to reach us at support@songtrust.com if you need any help with your account in the future. Have a great day!
Game Changer 👑🫡
16 August 2025
Reply from Songtrust
Thank you, Taurean! The Songtrust team is happy to serve independent creators such as yourself every day. Have a great day!
Great company and very proactive.
21 August 2025
Reply from Songtrust
Hi Malcolm! Thank you for this 5-star review. We are so happy to hear that you've noticed our proactiveness! Please don't hesitate to contact us here if you need any help with your account in the future: https://www.songtrust.com/contact-support
Reply from Songtrust
Hi Raymond! We strive to provide accurate global publishing royalty payments to our clients, so it's so great to hear this from you. Thanks for using Songtrust!
Everything about Songtrust is fire
Everything about Songtrust is fire, I am very happy client.
21 August 2025
Reply from Songtrust
Hi Letlotlo! Our team is thrilled to hear you're very happy with our services. We appreciate you being a valued member of the Songtrust community!
A lot to learn on Songtrust
A lot to learn on Songtrust! The content is very interesting and exhaustive.
14 August 2025
Reply from Songtrust
Hi Aline! We are so happy to hear that you've been enjoying our educational content. It's a huge goal of ours to empower independent creators like you with music publishing knowledge, so our team appreciates this feedback. Thanks for learning with us!
Reply from Songtrust
We appreciate your trust, Diego! Thank you for this positive feedback, our team is proud to be your publishing partner. Please don't hesitate to contact us at support@songtrust.com if you need any assistance with your account moving forward!
I really enjoy the service overall
I really enjoy the service overall, and I’m excited to share that I’m actually getting paid for it! However, one major drawback is the lack of a call center to address questions that require immediate attention. The process of submitting inquiries and waiting for replies through the message center is often frustrating and time-consuming, as the response times can be significantly delayed. It would be much more efficient and satisfying to have direct access to customer support for urgent issues.
17 August 2025
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