Songlorious Reviews 205

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting how artists skillfully transform personal stories and memories into unique, heartfelt songs. Many people appreciate the seamless process, from selecting artists based on their voice and songwriting style to the final delivery of an exceptional and personalized musical creation. The quality of the songs is frequently described as outstanding, capturing the essence of what customers envision for their special occasions. However, some customers were dissatisfied with the company's adherence to promised timeframes and communication, mentioning instances where songs were delivered late or links did not work. A few people also noted issues with specific requests not being met, such as incorrect gender in lyrics or songs not matching desired timing, leading to a chaotic result. Additionally, some reviewers expressed frustration over the inability to share songs without purchasing additional "extras" like YouTube and Spotify add-ons.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers were delighted with the custom songs, noting... See more

User experience

Consumers find the user experience to be overwhelmingly positive and easy. Many reviewers highlight the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the amazing and exceptional... See more

Staff

People report positive experiences with staff. Many reviewers praise the artists and team members,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional talent and care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank Maya Brooks enough for bringing my vision to life in the most beautiful way. This song was such a personal gift for my husband’s 60th birthday, and she poured so much heart and... See more

Rated 5 out of 5 stars

⸻ I can’t tell you how happy I am with the custom song I had made for my sister’s birthday. It completely exceeded my expectations! The producer took my bulleted list of memories and stories and... See more

Rated 5 out of 5 stars

I couldn’t be happier with my experience using Songlorious. The artist did a superb job turning my list of details into a beautiful, heartfelt song that truly tells our story. Every little piece I w... See more

Rated 5 out of 5 stars

My entire experience was perfection! I inquired and was provided with the information that I needed. Then my kids and I got together on Songlorious website, which is put together flawlessly. We liste... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Strengthening love

My wife asked me to make her a song but I’m not that artistically creative. Requested a custom song for my wife a I from songlorious was some of the best money I ever spent. Thank you to the artist thir13teen who did an amazing job.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Cheaply made without thought

The song I received could have been written by a 3rd grader, never mind a touted professional musician. Lyrics kept repeating, while other ideas are just thrown together and don’t even make sense. The entire experience has felt like one cheap “get well soon” card, written by a child pretending to have talent. My requests were ignored, and I asked for revisions that only remained in the song “update”.

13 June 2024
Unprompted review
Songlorious logo

Reply from Songlorious

Jason,

Music is subjective, and we do not appreciate your analysis that your song sounds like it was written by a “3rd grader.” Due to differing opinions about musical styles, we allow every customer the option of selecting a specific artist on our team, to ensure they get something in a style they love. When asked if you wanted to choose an artist, you selected “No—I’ll like any singer,” deciding to put it up to a fun game of chance. The artist who created your song has dozens of positive reviews, and has been beloved by many customers. It seems you simply do not like his style of music & lyrics.

Also, you suggested to your artist that the recipient of the song “likes poppy music.” Because of this, he created a poppy song, using many details from the story you provided. On our ordering form, it clearly states that any information you provide in your story might be used in the song, because our artists are not mind readers and can only go off of what is given to them. For example, you told the artist that your loved one is "barbie in real life" with "blonde hair," so the artist made a fun, poppy, lyric about her "barbie blonde hair."

Your revision requests—which we were happy to accommodate—were that the song was “too poppy,” and that you wanted some details removed, complaining about the "Barbie" line, among others. Since these revisions were due to your preferences (not the artist’s error or mistake), they were offered at a standardized fee.

TO OTHER READERS OF THIS REVIEW: Some people love Taylor Swift, others hate her style. Some people love Eddie Vedder, others hate his style. Everybody has styles of music & lyrics that they like and don’t like. If you have a specific vision for the way you want your song to sound, we suggest selecting a specific artist from our team who matches that style. They will be so excited to make a song for you in their unique style. This makes things easier for everybody :)

Rated 5 out of 5 stars

A beautiful song worth more than money

The song is more beautiful than I even imagined! Kelly took my words, pulled out the essence, added love and melody, and honestly I am overwhelmed. My anniversary is still a couple of weeks away, and I'm not sure I'm going to be able to keep the secret that long!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

We asked Nick for a high-energy walk-up…

We asked Nick for a high-energy walk-up song for my son's travel baseball team, and he absolutely delivered! This song is a grand slam, hitting it out of the park! My son is thrilled and can't wait to share it with his teammates. Thanks, Nick, for making this an unforgettable experience!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use and fun - Songlorious is great

I gave Songlorious some information for the song's recipient and out came a wonderful fun song that everyone is proud to give to the 60 year old birthday girl. The process was easy, the song was great and the artist introduced himself with a nice message at the end.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Song for my Dad

My dad has terminal cancer. He does not need material things. He loved the song. He laughed. He cried. It made for him a very memorable Father’s Day for him.

15 June 2024
Unprompted review
Rated 1 out of 5 stars

Ruined my Anniversary

I ordered a song for my Anniversary 2 weeks prior and was given a due date of 5/1. I was informed AFTER the due date that the artist had a emergency and would not be able to complete the song and I needed to choose another artist. I advised I needed the song to me no later than 5/6 as I had a whole event/surprise surrounded around this song. I told them if they couldn't deliver by that date that i would need a refund. They told me they would expedite. I received no more updates. Then on 5/6 they finally responded and said the new artist I picked was overwhelmed and couldn't complete the song and I should now choose a 3rd artist! They never delivered the song, there was no sense urgency, poor communication and they didn't provide my refund. I had to go thru PayPal to get my money back. This was a horror experience to say the least and my Anniversary surprise was ruined.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing.
The song was exactly what I asked for and was delivered on time. The team was extremely helpful. Definitely recommended, I will be ordering a bunch more songs for every occasion!

12 May 2024
Unprompted review
Rated 1 out of 5 stars

TERRIBLE - Hugely disappointing (no-no Gabi)

Do not choose Gabi if you want a good quality, rhythm, tone and clear to hear. Her online sample was ok but the results were slow and muddy (her method for meeting the 2 minute song length with as few verses as possible). Not only was it yucky but she missed Mother's Day and a senior's birthday (which may never reoccur). The Songlorious reps just kept asking for more, more and more money for updates.
Still no answers or song :(

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Songlorious produced such a terrible…

Songlorious produced such a terrible quality song both lyrics and music that I would not recommend them to anyone. When you bring it to their attention they seem to be more concerned with their profit than creating raving returning customers. Save yourself the headache and DO NOT USE SONGLORIOUS!

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed and Utterly Heartbroken

I am writing to express my extreme disappointment and frustration regarding my recent experience with Songlorious. As a customer, I had high expectations for the personalized song I ordered to commemorate my 30th wedding anniversary. However, the series of errors and lack of timely resolution have left me utterly disheartened.

On January 9, 2024, I eagerly placed an order for a personalized Country Rock song, specifying my preferences and paying in full with the expectation of a memorable tribute to my milestone anniversary. What I submitted was not read thoroughly and upon receiving the song on January 13, 2024, I was shocked to discover that it inaccurately referenced my 29th anniversary instead of the requested 30th. The song was completely written celebrating my 29th wedding anniversary and it was not an original song. The artist simple sang what I wrote using the wrong year!

Despite immediately notifying the Songlorious team via email and emphasizing the urgency of the situation, my concerns were met with silence, exacerbating my distress.

Subsequent attempts to seek assistance, including multiple emails and requests for a telephone conversation, were met with delayed and impersonal responses compounding my embarrassment and disappointment. The phone number listed for Songlorious does not even work. 1 845-859-2012

The situation remains unresolved as of the time of writing. As my anniversary has come and gone, the opportunity for a meaningful celebration has been irreparably tarnished by this ordeal. I am deeply saddened by the lack of empathy and accountability demonstrated throughout this process. Not to mention the $377.10 I paid for the song being a complete waste of money.

I was simply asking for a complete song redo with a different artist who would actually read thoroughly what I submitted or a full refund.

UPDATE:
Two days subsequent to posting my initial review, I received a significantly revised version of the song. The lyrical content has undergone substantial improvement. I am grateful for receiving a revised song. However, it is worth noting that the original song was delivered promptly within six days, (not sixteen days).

Despite this, it is regrettable that more than two weeks have elapsed since my 30th anniversary, during which time I had intended to present the special song to my husband.

A more proactive approach to customer service from Songlorious, perhaps including a direct telephone discussion (as requested) to address the situation and determine a resolution, would have significantly mitigated my dissatisfaction.

While I appreciate the effort to provide a revised song, the opportunity to commemorate my 30th anniversary with a timely presentation has been irrevocably missed. I am left disheartened by the inability to seize that singular moment, and remain hopeful for improved experiences in the future.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

You don't get a custom song, you get a fill-in-the-blank song.

The artist basically repeated my girlfriend name over and over...

Oh #name# Oh Oh #name#
Oh #name# Oh Oh #name#

It was completely low-effort. Also, the tune didn't match my selection. I asked for Alternative Rock but what I got was more like Bruno Mars pop. The tune also didn't match the artist's sample music at all. And when I reached out to support, they suggested I ask for a chance in lyrics, but you can only change a couple words.

Overall, such a waste. You don't get a custom song, you get a fill-in-the-blank song. Do not try it.

30 September 2023
Unprompted review

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