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3.8
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"An absolute pleasure to work with. Such a professional, efficient, and friendly company. Highly recommended! Daniele was fantastic—nothing is ever too much trouble, and he is always happy to help. I can see why they have earned such a highly rated reputation."
I have been using Somerset Estates for over a year now to look after my flat in London, and I am extremely pleased with their outstanding service. They have consistently demonstrated professionalism, reliability, and genuine care in managing every detail of my properties.
Their team visits regularly to ensure everything is in perfect order — they check the post, test the lights, flush the toilets, and make sure no issues go unnoticed. They even adjust the A.C. before arriving, which reflects their attention to detail and commitment to maintaining the properties in excellent condition.
I would like to express my sincere appreciation to Benjamin, who has been doing an exceptional job throughout this entire period. For over a year, he has efficiently handled every matter related to my flats — from coordinating maintenance appointments and attending the property himself, to opening and locking up for contractors and ensuring everything is completed properly. He also turns off the heaters and hot water when I leave the flat and thoughtfully switches them back on before my arrival, so that everything is ready and comfortable when I return. His reliability and dedication have truly given me peace of mind.
I would also like to extend a special thank you to Philippa, the Managing Director, for her flexibility and professionalism. She went out of her way to tailor a package that perfectly matched my specific needs in terms of property management, which I highly appreciate.
On top of their excellent service, the whole team is extremely friendly and pleasant to deal with, which makes all the difference.
Overall, I am very satisfied with Somerset’s service and would highly recommend them to anyone looking for a trustworthy, proactive, and friendly property management company in London.
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