I am posting here because Solvaderm will NOT post my review to their site (gave a one star there on the product). The Dermpura that is currently being sold as Dermpura, is NOT the Dermpura (foaming c... See more
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See what reviewers are saying
I’ve been using Solvaderm products for a few months now, and I’m genuinely impressed. My skin looks noticeably more youthful, smooth, and radiant. I’ve tried countless skincare brands, but nothing has... See more
Excellent experience! Easy and fast place my order. Glad to receive messages about savings and member rewards. I was overdue to replenish my supplies. Solvaderm 'was' on my to-do list. Yay now its... See more
Company replied
I'm in my 70's & have good skin but it has a rough texture. Moisturizers don't always penetrate & I'm washing it off in the morning! After using this product & applying moisturizer & suncreen, my ski... See more
Company replied
Company details
Written by the company
Solvaderm is a reputable skincare brand renowned for its innovative approach to dermatological solutions. Founded on the principles of advanced scientific research and high-quality ingredients, Solvaderm has emerged as a leader in the skincare industry. With a commitment to delivering effective and safe products, Solvaderm has garnered a loyal following among consumers seeking professional-grade skincare solutions. Central to Solvaderm's philosophy is the fusion of cutting-edge technology with natural ingredients, resulting in formulations that address a wide range of skincare concerns. Whether targeting signs of aging, acne, hyperpigmentation, or sensitivity, Solvaderm offers comprehensive solutions designed to promote healthy, radiant skin. One of Solvaderm's distinguishing features is its emphasis on clinical validation and evidence-based results. Each product undergoes rigorous testing and evaluation to ensure both efficacy and safety. By collaborating with dermatologists and skincare experts, Solvaderm develops formulations that deliver tangible benefits while minimizing the risk of adverse reactions. The brand's product range encompasses various categories, including cleansers, moisturizers, serums, and treatments, all formulated to work synergistically to optimize skin health. From the Hydra Repair Intensive Moisturizer to the Stemuderm Anti-Wrinkle Treatment, each product is meticulously crafted to address specific skincare needs, utilizing potent ingredients backed by scientific research. Transparency and education are also core values of Solvaderm. The brand provides comprehensive information about its ingredients, formulations, and skincare techniques, empowering consumers to make informed choices about their skincare routines. Additionally, Solvaderm's customer service team is readily available to offer personalized recommendations and guidance to ensure optimal results. Beyond its commitment to product excellence, Solvaderm prioritizes environmental sustainability and ethical practices. The brand endeavors to minimize its ecological footprint through responsible sourcing, eco-friendly packaging, and cruelty-free testing methods. Overall, Solvaderm represents a fusion of science, nature, and innovation in the realm of skincare. With its unwavering dedication to quality, efficacy, and consumer satisfaction, Solvaderm continues to set the standard for advanced dermatological solutions, helping individuals worldwide achieve healthier, more radiant skin.
Contact info
Ram Ridge Road 6, 10977, Chestnut Ridge, United States
- 1-888-211-8468
- customerloyalty@solvadermstore.com
- solvadermstore.com
4.1
Great
3K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I was able to get 30% off
I was able to get 30% off and even free shipping. Just wish I could have used my 800 points with the sale!
4 October 2024
Reply from Solvaderm
Dear Karen,
Thank you for sharing! We're glad you enjoyed the 30% off and free shipping.
We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided.
Healthy Regards,
iHealth Fulfillment
points?
I have been using Solvaderm for several years and truly like the products. I find it frustrating that when I shop a sale I am unable to enter my points.
4 October 2024
Reply from Solvaderm
Dear Donalda,
Thank you for your feedback! We're happy to hear you've enjoyed Solvaderm for several years. We understand your frustration with using points during sales and will work on improving that experience. Your input is valuable to us!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Stemuderm works
I really love when stemuderm goes on sale, i've been using it for at least a year and it makes a difference and blends in, not greasy looking.
4 October 2024
Reply from Solvaderm
Dear David,
Thank you for your review! We're so glad to hear you love Stemuderm and see a difference after using it for a year. It’s great that you appreciate its non-greasy feel, too!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
The woman who I spoke with was very…
The woman who I spoke with was very unfriendly. If it wasn’t for the fact that I already am using the product, I wouldn’t have ordered.
3 October 2024
Reply from Solvaderm
Dear Carol,
Thank you for your feedback. We apologize for the experience you had with our representative. We value your business and will work on improving our customer service. If you have any further concerns, please feel free to reach out.
Healthy Regards,
iHealth Fulfillment
Just an online purchase
Just an online purchase; no experience with a specific representative.
2 October 2024
Reply from Solvaderm
Dear Joan,
Thank you for your feedback! We’re glad you chose to shop with us online. If you ever have questions or need assistance in the future, don’t hesitate to reach out. We’re here to help
Healthy Regards,
iHealth Fulfillment
I recommend Solvaderm
The products I’ve used are effective, never irritated my skin and pleasant to use( smell is neutral).
11 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for your feedback! We’re so glad to hear that our products have been effective for you and that they’ve been gentle on your skin. We appreciate your support and hope you continue to enjoy using them!
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Product was easy to order due to user…
Product was easy to order due to user friendly website. Product was shipped quickly as promised. All products were wrapped with care and securely. Each bottle is branded nicely with easy instructions.
Unfortunately, I am very sensitive regarding my skin, especially my face and neck. I am unable to use products I ordered due to my reaction.
Please do not hesitate to order products due to a rare issue. This company is legit!
And I am counting on their support and customer service to understand my personal issue and credit me easily and w/o delay. My experience so far has been excellent. I am sad to not be utilizing what they have to offer.
8 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for your detailed review! We’re thrilled to hear that you found our website user-friendly and appreciated the careful packaging. We’re sorry to learn about your sensitivity and understand how disappointing that can be. Please follow the return instructions sent to you via email. Once we receive your returned package, your refund will be processed.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
I am getting my products on time
I am getting my products on time. I am getting little free gifts with my products so when I get my products I know there is a little something xtra inside.
Plus I see that that products do work
10 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
GREAT PRODUCTS AND SERVICE
1 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
The Slovaderm site was easy to navigate…
The Slovaderm site was easy to navigate and check out. I did get mad though it was unnecessary I learned a few moments later. I placed a 1 time order & received a text from the company confirming my subscription. I was relieved to see my confirmation email showing 1 item ordered
8 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review.
We appreciate your business and look forward to having the opportunity to service your next orders.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
This is a great product
This is a great product and the only one I can say has helped my dark circles. My dark circles are really dark. I will continue to purchase this item.
6 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for your review.
We appreciate your business and look forward to having the opportunity to service your next orders.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Best skincare on the planet!
I LOVE these products! Not only do they WORK, and are reasonably priced! AND, their Sales reps know their Products,…. The website works quite well, thank you!
6 September 2024
Reply from Solvaderm
Dear Amanda,
Thank you so much for your wonderful review! We're thrilled to hear that you love our products and find them effective and reasonably priced. It’s great to know that our sales reps have been helpful and that you’ve had a positive experience with our website. Your feedback means a lot to us, and we’re grateful for your support. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Healthy Regards,
iHealth Fulfillment
Too confusing-feel like if I am not…
Too confusing-feel like if I am not very careful, you add more things than I ordered. I had to cancel and re-enter 3 times before the total was right. And I gave you my email and phone number for the 25% off because I had to keep starting over. Can you fix that?
Marcia Mandel
2396410520
6 September 2024
Reply from Solvaderm
Dear Marcia,
Thank you for your feedback.
We have sent you a separate email to assist you further and address your concerns directly.Please check your inbox for that email.
Healthy Regards,
iHealth Fulfillment
I love the eye serum and face serum
I love the eye serum and face serum. Helping me look younger😊
5 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
Outstanding!
Outstanding, effective, gentle, and skin beneficial facial care products and knowledgeable, cheerful, pleasant , and helpful agents make a winning team ! It’s a brilliant WIN-WIN for your clients and SOLVADERM!
2 September 2024
Reply from Solvaderm
Dear Valued Customer,
Thank you for taking the time to submit this review.
We truly appreciate your business and look forward to servicing your next order.
If you have any questions, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
The purchase process was quick and…
The purchase process was quick and simple and the products I have used so far are good. Just wish the volume corresponded better with the size of the bottle. It's too little product for too much.
2 September 2024
Reply from Solvaderm
Dear Maria,
Thank you for your feedback! We're glad to hear that you found the purchase process quick and simple, and that you're enjoying the products so far. We certainly value your feedback. If we are able to implement any changes and improve our services, it will come because of the types of constructive comments that you provided.
If you have any questions or concerns, please email us at support@ihf.zendesk.com.
Healthy Regards,
iHealth Fulfillment
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