Solorfit Reviews 319

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers were dissatisfied with the products received, frequently noting that items were of poor quality, did not match the descriptions or images advertised, and were often made from cheap materials. People also reported significant issues with sizing, finding items to be much smaller than expected or incorrectly labeled. The return and refund processes were a major source of frustration for many. Reviewers found it difficult to return items, often being told to send them back to China at their own expense, which was deemed impractical or impossible. Furthermore, customers frequently experienced problems with orders, including items not arriving, delayed deliveries, or receiving incorrect products. Some people also felt that the company's refund policy was unfair, with partial refunds offered or refunds denied due to strict timeframes.

What people talk about most

Product

Consumers consistently express strong dissatisfaction with the products received. Many reviewers report that... See more

Quality

People report negative experiences with quality. Many consumers express disappointment, stating that items... See more

Return policy

Users describe negative interactions with the return policy. Many customers report that the company makes... See more

Order

Reviewers highlight negative aspects of order. Many customers report significant issues, including receiving... See more

Refund

Customers consistently express significant dissatisfaction with the refund process. Many reviewers report... See more

Based on these reviews

Rated 1 out of 5 stars

Order #9499 SCAM WEBSITE AVOID AT ALL COSTS. The photos on the website are mockups and ai generated, what they send you is absolutely appalling. I don’t how they are allowed to operate, they don’t rep... See more

Rated 1 out of 5 stars

Another scam company hiding on google selling shit clothing that either never arrives or arrives without labels and in stupid sizes that nobody orders i.e 5xl or xxxxsmall. This company has another... See more

Rated 1 out of 5 stars

Absolutely a scam. Advertise full leather orthopaedic shoes that are 100% plastic, smell atrocious, squeak when you walk and fit really poorly. London business that ships from China. Do not bother. Wi... See more

Rated 1 out of 5 stars

THIS COMPANY IS AN OVERSEAS SCAM PRETENDING TO BE UK BASED.The sweater was advertised and marked as Large but was only 45cm across the chest and more like a small; the material was unlikely to be cash... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

319 reviews

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Rated 1 out of 5 stars

SCAM

SCAM! Do not buy from this seller. Not located where they claim to be - they are actually operating from China selling overpriced low quality items. Once you purchase an item you've lost already: no returns despite whatever the website tells you - if you are lucky enough to get an answer, they will argue and not moving from their position of not taking items back (or charge you full shipment to China which they claim would be greater of the value of the item you bought).
I tried to cancel my order within one hour of placing it and could not get anywhere: I tried to tell them not to ship the item as I did not want it, but they did not listen. They told me it was already processed and I could return it once delivered if not happy with it.
The jacket did not match the one advertised: too small for a M size (more like XS) and not waterproof so it went straight to the charity shop still in the packet!!

19 November 2025
Unprompted review
Rated 1 out of 5 stars

This company sounds like a SCAM

This company sounds like a SCAM. I tried to contact them. The telephone is not working, and the email is not working.
***I never buy if the seller has not incorporated PayPal payment into their business***
I made a mistake in the past, and I lost the money.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

short sleeve shirt - return for a refund

Ordered a short sleeve shirt , took nearly 3 weeks for delivery , the shirt was very poor quality , I have sent 2 emails asking how do i return the item for a refund and also sent them 2 messages , I have had zero correspondence back from the company, do not use this company or website , I feel I may have been scammed

7 April 2026
Unprompted review
Rated 1 out of 5 stars

FAKE CLARKS SANDALS-DO NOT BUY

I did not receive the Clarks sandals as advertised.

I was sent an inferior product.

Solafit still advertise the name Clarks.

This should be made illegal. It is too costly to return the sandals to China.

DO NOT BUY FROM THIS COMPANY.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

FAKE COMPANY

Hi
I made a mistake in ordering from this company as I thought it was a London company but it's not it's fake the clothes come from china and not from the UK like advertising and not worth the money that I spent.phone number fake and email address is modey trying to get refund but they expect me to pay to send back the wrong colour coat they sent me after taking weeks to arrive say away from this
FAKE COMPANY!!!! FAKE COMPANY!!!!!!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Con

Absolute con - wish I'd checked properly before purchasing. The jacket looked nothing like the picture, took forever to arrive, covered in loose threads and poor-quality stitching.

Have requested a refund, but dubious about my chances - ABSOLUTELY avoid.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality

Website led me to believe they were a Nordic company but they are Chinese. I did receive the coat I ordered but the size and quality were really bad. When I requested to send the item back they said I would have to pay even though the Home Page on their website clearly stated "Free Returns within 30 days". I had to get my credit card company involved in the end.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Bought a quarter-zipped sweater

Bought a quarter-zipped sweater, poor quality and fit. It wasn't the product in the advertisement. They sold a cheap copy! Beware they are copying branded products and selling cheap copy. A scam company!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

My son ordered a pair of "steel toe…

My son ordered a pair of "steel toe capped" boots. When the boots arrived they weren't steel toe capped at all.
Asked the company for a refund; as per their refund policy (item not as described). They told me to send the boots to their Chinese address at my expense (even though their return policy stated that if the item was not as described, they would cover the cost).

The address they gave me was vague and would not show on Google maps. Sent the parcel anyway. Parcel never arrived. Never got my money back and had to pay for postage.

Worst company I've ever used.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Disappointment 100% guaranteed. Stay away at all cost.

This is an online robbery and a bunch of thieves! They stole the images of an otherwise £279.00 branded product, a cardigan. In our case the real deal would cost this much as we learned too little, too late... Image search can reveal so much unexpected truth! They do their pricing that seems reasonable for £54.95 if one doesn't know about the original item existence. Then they are sending something - with a long delay of course - that in style and in quality is nothing else but matching with the otherwise cheap budget far east online retailer where products being sold around £10-£15 I'm adding this story here on behalf of my partner. He learned a lot through his purchase nightmare. I think for a long time to come he will be simply going to walk back to the shops. Suddenly he doesn't hate the idea so much as he did before... :) Hopefully we are helping others to keep their money safe.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a coat for Christmas

I purchased a coat for Christmas. It took 2 weeks to arrive it didn’t fit for some reason the arms were too short so they said they can send me a new one in a bigger size if I pay the shipping fee of 9 pound which I did i then received another coat with short arm I tried to get a full refund for both the coats but they said it wasn’t in the 30 days so I wasn’t eligible for a refund.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

STAY WELL CLEAR

Purchased from this company, they used Yodel as courier and they say package was left on front doorstep of home. I never received the purchase and have no contract with the courier, the seller and courier have a contract however, the seller will not reimburse my funds or contact the courier. STAY WELL AWAY FROM THIS BUSINESS, I WISH I HAD READ REVIEWS PRIOR TO PURCHASING.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

This is worst place I have ever bought…

This is worst place I have ever bought item form. They sell low quality stuffs and their customer service is the worst ever. I bought a show and it looks way different from what I ordered. It also took almost 4 weeks before it arrives. I sent them and email and it took them almost 2 months to respond. And when they did they ask me to send them a picture. When j did send them, they told me I have to pay extra money to select another shoe. Absolutely ridiculous. They are not going to going to refund me but I have to send money to them so I can select another shoe.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Shockingly bad

Shockingly bad. I received a mans jumper, large. It actually fitted a 13 year old boy. Their response was ‘we advise that sizing may vary slightly’ but this was a significant discrepancy. When pushing for a return, they said they could not return because I had changed my mind, which I hadn’t. Really ridiculous customer service. No refund. Would urge all consumers DO NOT USE, it is like pouring money down a drain.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Missold goods

Missold goods; small black cardigan when I ordered it in xl blue. Item nothing like the picture on website and def not wool. Looks like a Primark bargain. DO NOT USE!

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience after waiting over 6…

Bad experience after waiting over 6 weeks for item, nothing was received although couriers state was left on my doorstep. I have chased this with the retailer who sent me to courier who has sent me back to the retailer who clearly are not interested is looking into this matter nor issuing a refund. What a scam

26 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! SCAM! SCAM!
NO PHONE CONNECTION!
WORKING FROM MAIL BOX OFFICE LONDON!
ITEM WAS ABSOLUTE SH*T.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered was given tracking information…

Ordered was given tracking information and it never moved or ever delivered. Reported to my bank and eventually received a credit…, do not order anything as their feedback elsewhere suggests this company is a scam. Customer Service number is unobtainable!!

16 January 2026
Unprompted review

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