You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more
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Review summary
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Reviews shaping this summary
Transfer arrived early which was great. Driver was in a suit, shirt and tie and very clean and comfortable Mercedes van. This is our 6th time using Solhop in various locations and would definitely use... See more
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⭐⭐⭐⭐⭐ Excellent service from Solhop. Despite flight and baggage delays, my driver waited for me without any issues. Clean car, professional driver, and a safe, comfortable journey to Almuñécar.... See more
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Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more
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Company details
Written by the company
Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.
Contact info
Paseo de Reding 43, 1º Izquierda, 29016, Malaga, Spain
- +34 693 900 900
- bookings@solhop.com
- solhop.com
4.9
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Worst transfer we ever ben on...
The booking process was smooth, but the information regarding Tenerife (TFS) is not correct. The website states “Meet and Greet,” but that is not actually the case. You have to go to a desk and wait there for your driver. We had to wait about 10 minutes before we could leave.
The trip to the hotel was, unfortunately, far below acceptable standards and was probably one of the worst taxi rides I have had in a long time. The driver appeared extremely stressed and drove very aggressively, constantly accelerating and braking, forcing her way through traffic, honking, shouting, and yelling at other drivers.
When there were queues on the motorway, she exited at an off ramp just to rejoin again and cut past as many cars as possible on the inside before forcing her way back in. At one point she even drove off into a gas station just to reenter the road immediately afterward to save a few minutes.
This was not a pleasant experience at all. Our 10 year old was sitting with tears in his eyes, genuinely scared during the ride.
Based on this experience, it does not seem like there is any meaningful quality control of the drivers providing this service.
28 February 2026
Unprompted review
Reply from Solhop
Thank you for taking the time to share your feedback.
We are glad to hear that the booking process was smooth. Regarding the meeting procedure at Tenerife South Airport (TFS), we would like to clarify that we always inform our customers in advance that the meeting point is Office 6 inside the arrivals hall, where our local team coordinates the transfers. For operational reasons in Tenerife, the service is organised from this desk rather than through a traditional “Meet and Greet” inside the terminal.
Due to traffic conditions or possible delays from previous services, it can sometimes be necessary to wait a few minutes for the driver to arrive. Transfers on the island often operate differently from those on the mainland, and short waiting times can occasionally occur while the vehicles reach the airport. We understand that this may be inconvenient, and we appreciate your patience.
That said, we are very concerned to read about the driving behaviour you describe. The safety and comfort of our passengers are our top priorities, and the experience you mention is certainly not the standard we expect from our drivers. Your comments have been forwarded to our local operations team so they can review the situation with the transport provider and take the appropriate measures.
We truly appreciate you bringing this to our attention and we sincerely regret that this transfer did not meet your expectations.
Regards,
Sandra L.
Professional driver
Professional driver. Clean car. On time. Clear communication. Excellent service. Highly recommend
3 March 2026
Unprompted review
Reply from Solhop
Dear Gil,
Thank you very much for your kind review! 🌟
We’re delighted to hear that you were pleased with our professional driver, clean car, punctual service, and clear communication. Your recommendation means a lot to our team and encourages us to keep delivering excellent service.
We look forward to welcoming you again on your next transfer!
Regards,
Sandra L.
Reliable and excellent communication
Excellent communication throughout the entire process, including contact details of the driver beforehand via both sms and email. Kind and capable drivers, very punctual, and great (new) vehicles. Highly recommended in every way!
21 February 2026
Unprompted review
Reply from Solhop
Thank you very much for your wonderful review! 🌟
We’re delighted to hear that you appreciated our communication, punctual and capable drivers, and our comfortable, well-maintained vehicles. Your recommendation means a lot to our team and motivates us to keep providing excellent service.
We look forward to welcoming you again on your next transfer!
Regards,
Sandra L.
Reply from Solhop
Dear Nils,
Thank you very much for your kind review 😊
We’re delighted to hear that you enjoyed our service, found the car clean, and our staff friendly. Your feedback means a lot to our team.
We look forward to welcoming you again on your next transfer! 🚗
Regards,
Sandra L.
Professional and slick
Professional and slick. No worries with them at all
19 February 2026
Unprompted review
Reply from Solhop
Dear Richard,
Thank you for your fantastic feedback! 🌟
We’re thrilled to hear that you found our service professional, smooth, and worry-free. Your kind words mean a lot to our team.
We look forward to welcoming you again on your next trip!
Regards,
Sandra L.
Excellent customer service
I'm so glad I prebooked Solhop for our airport transfer. Our flight was delayed by 3 hours and their responses by email assuring us our driver would wait was very reassuring as it was very late at night when we arrived. There was a slight mixup over cost as we added a fellow passenger who missed her link, but it was soon resolved. Will definitely use their services again. The car was amazing, electric and very clean. Thank you.
14 February 2026
Unprompted review
Reply from Solhop
Dear Heidi,
Thank you very much for your wonderful review 😊
We’re delighted to hear that prebooking with Solhop gave you peace of mind, even with your delayed flight, and that our team’s communication helped reassure you late at night. We’re also glad the minor mix-up over the additional passenger was resolved quickly.
It’s fantastic to hear you enjoyed your transfer in our clean, electric vehicle. Your kind words mean a lot to our team ⭐ We look forward to welcoming you again on your next trip! 🚗⚡
Regards,
Sandra L.
Easy booking procedure but driver wasn’t sensitive!
Easy booking procedure. Driver was on time but when we got to the location, my seatbelt was stuck and I needed to get out of it in order to be able to access my phone and biometrics so I could make payment and all the driver cared about was me paying him. I kept telling him I was stuck and uncomfortable and needed help with the seatbelt. He had my card anyway, so I don’t know if he thought by helping me get out of the seatbelt, I’d just get out or what? Didn’t help me till after the payment. I was stuck in the belt for over 5 minutes!!!
15 February 2026
Unprompted review
Reply from Solhop
Dear Suz,
Thank you for your honest feedback. We are very sorry to hear about the frustrating experience with the seatbelt and the delay in receiving assistance. This is not the standard of service we expect from our drivers, and we completely understand how uncomfortable and stressful this situation must have been.
We will investigate this incident with the driver and take steps to ensure that all passengers receive prompt help whenever needed, especially in situations affecting safety or comfort.
We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smooth and comfortable transfer on your next journey.
Regards,
Sandra L.
Excellent experience with Solhop in…
Excellent experience with Solhop in Tenerife. We were caught up in the customs queue so were later than expected, but a driver was there waiting for us. On the return journey, the driver arrived on time. Just perfect, definitely recommend.
27 December 2025
Unprompted review
Reply from Solhop
Dear Alison,
Thank you very much for your kind review 😊
We’re delighted to hear that your experience with Solhop in Tenerife was excellent. It’s great to know that our driver was there to meet you despite the customs delay and that your return journey was punctual and smooth.
Your recommendation means a lot to us ⭐ We look forward to welcoming you again on your next trip!
Regards,
Sandra L.
Excellent service and very comfortable…
Excellent service and very comfortable minibus.
Driver Juan very good driver and always on time .
Me and my group we are very satisfied.
Thanks
Jerry Attard
Malta
5 February 2026
Unprompted review
Reply from Solhop
Dear Jerry,
Thank you very much for your wonderful review 😊
We’re delighted to hear that you and your group were very satisfied with your transfer. It’s great to know that Juan provided excellent service, was punctual, and made your journey comfortable in the minibus.
Your kind words mean a lot to our team ⭐ We look forward to welcoming you again on your next trip! 🚐
Regards,
Sandra L.
Hi are driver David made us very…
Hi are driver David made us very welcome he picked us up on time 8:30 it was a comfortable drive to the airport
30 January 2026
Unprompted review
Reply from Solhop
Thank you very much for your kind review 👍
We’re delighted to hear that David made you feel welcome and that your transfer to the airport was comfortable. Punctuality and friendly service are very important to us, so it’s great to know you had a pleasant journey.
We hope to welcome you again on your next transfer with Solhop! 🌟🚗
Regards,
Sandra L.
Will be using them again
Easy to book, paid online, they followed my flight and was there holding my name up upon my arrival. Very smooth so would recommend.
31 December 2025
Unprompted review
Reply from Solhop
Dear Maria,
Thank you very much for your kind review 😊
We’re delighted to hear that you found the booking process easy and that everything went smoothly on arrival. Our team always monitors flights to ensure our drivers are there at the right time, so it’s great to know this helped make your transfer stress-free.
Thank you for your recommendation, and we hope to welcome you again on your next trip! ✈️
Regards,
Sandra L.
Very professional, would recommend
We have used Solhop on many occasions to pick us up from Málaga to Nerja. Door to door arrangement.. always in touch with you. Professional, smart and courteous drivers. And lovely clean smart cars. Would highly recommend. Thank you to everyone at Solhop. *****
17 January 2026
Unprompted review
Reply from Solhop
Dear Jane,
Thank you very much for your wonderful review and for choosing Solhop on so many occasions 😊
We’re delighted to hear that your transfers from Málaga to Nerja have always been smooth and reliable, and that you appreciate our door-to-door service, communication, and professional drivers. It’s also great to know that the vehicles met your expectations.
Your recommendation and kind words mean a lot to our whole team ⭐ Thank you again for your trust in Solhop, and we look forward to welcoming you again on your next transfer!
Regards,
Sandra L.
Always reliable transfers.
We have used Solhop several times for Airport Transfers and most recently a transfer from Tenerife South Airport to our hotel. Our driver was waiting for us at the designated spot at the airport and immediately took us to a smart and clean vehicle for the transfer to the hotel. We can thoroughly recommend Soho based on our experience.
15 January 2026
Unprompted review
Reply from Solhop
Dear John,
Thank you very much for your continued trust in Solhop and for taking the time to share your experience with us 😊
We’re delighted to hear that everything went smoothly on your recent transfer from Tenerife South Airport and that your driver was ready and waiting for you at the meeting point. It’s also great to know that you enjoyed a comfortable journey in a clean and well-presented vehicle.
Your recommendation means a lot to us, and we truly appreciate you choosing Solhop for your airport transfers. We look forward to welcoming you again on your next trip! ✈️
Regards,
Sandra L.
Great service and value
Pepe was prompt with the pick up drove safely and was courteous the vehicle was in good condition highly recommended, will be booking again soon.
13 January 2026
Unprompted review
Reply from Solhop
Dear Martin,
Thank you very much for your lovely review. We’re delighted to hear that you were happy with the service 😊
Pepe will be very pleased to know that you appreciated his punctuality, safe driving and courteous service. It’s also great to hear that you found the vehicle in good condition and that everything went smoothly.
Thank you for your recommendation, and we look forward to welcoming you again on your next transfer with us!
Regards,
Sandra L.
Great communication and faultless…
Great communication and faultless service.
11 January 2026
Unprompted review
Reply from Solhop
Dear David,
Thank you very much for your kind words. We’re delighted to hear that you were happy with our communication and service 😊
Providing a smooth and reliable experience is always our goal, so it’s great to know everything went perfectly for you.
We hope to welcome you again on your next trip! 🚐
Regards,
Sandra L.
First time we used Solhop & was excellent
First time we used Solhop. The overall experience was excellent, and I would highly recommend them. Communications were prompt and accurate. No translation issues; all in English and very good. Very easy to book and booking confirmation was very quick. Driver was on time, was friendly, courteous & communications were great (in both English and Spanish). No issues with final payment (via credit card) at the end of our trip. Our flights were delayed a couple of times & as a result our arrival into Spain was 12 hours later than planned. Pick up eventually was @ 1am. Regardless Solhop accommodated our ongoing changes quickly and professionally and we had no issues.
1 January 2026
Unprompted review
Reply from Solhop
Dear Joe,
Thank you very much for your kind review and for choosing Solhop for your transfer. We’re delighted to hear that your first experience with us was an excellent one 😊
It’s great to know that you found the booking process easy, the communication clear, and that your driver provided a friendly and professional service. We always aim to make every part of the journey as smooth as possible for our customers.
We also appreciate you mentioning the flight delays. Travel plans can sometimes change unexpectedly, so we’re very glad we were able to accommodate the updates and ensure your transfer still went smoothly, even with the late 1am arrival ✈️
Thank you again for your recommendation. We truly appreciate it and hope to welcome you again on your next trip to Spain! 🚐
Regards,
Sandra L.
A Great first-time User Experience
Have enjoyed a great first-time airport transfer experience upon arrival in Malaga with Solhop, I was more than happy to book our return with them too, and once again the experience was the same; excellent.
Our driver, Craig, an Englishman originally from Yorkshire, provided an enjoyable smooth journey back to Malaga Airport, having arrived at our accommodation a few minutes earlier than the pick up time. Once again a thoroughly professional and courteous driver who assisted with the loading and unloading of our luggage and providing enjoyable conversation during the journey.
He informed that he was Solhop's first driver when the company was established, so we were treated to personal service by Solhop royalty!
In common with other users whose reviews I have read, I too will make Solhop our transfer company of choice for our future transfer needs.
Well done on providing a great service at a competitive rate, and thank you!
30 December 2025
Unprompted review
Reply from Solhop
Dear Mr Gardner,
Thank you very much for taking the time to share such a wonderful review. We are delighted to hear that both your arrival and return transfers with Solhop were excellent experiences 😊
It’s great to know that Craig made your journey back to Málaga Airport smooth and enjoyable. He will be very pleased to hear your kind words. As one of our very first drivers, he truly represents the professionalism and friendly service we always aim to provide, so we’re glad you felt well looked after.
We also really appreciate your trust in choosing Solhop again for your return transfer and your intention to use us in the future. Recommendations like yours mean a lot to our team ⭐
Thank you once again for your support, and we look forward to welcoming you back on your next trip to Málaga.
Regards,
Sandra L.
We have used Solhop many times and it…
We have used Solhop many times and it is always hassle free. They are punctual, professional & courteous.
Having made a big mistake by saving a few Euros with another transfer company (shambolic) on the way out, we cancelled the return transfer and rebooked with Solhop. The difference between the two companies is like night and day.
We have no hesitation in recommending Solhop and will use them again when we return in April
26 December 2025
Unprompted review
Reply from Solhop
Dear Donna,
Thank you so much for taking the time to share your experience! 😊
We’re really pleased to hear that you consistently find Solhop to be hassle free, punctual, professional and courteous. It means a lot to us that, even after trying another company, you noticed such a clear difference and chose to rebook with us
Your recommendation truly motivates our team, and we’ll be more than happy to look after you again when you return in April. Safe travels and see you soon! 🚗✈️
Regards,
Sandra L.
Excellent service as usual
Excellent service as usual. Clean and spacious car, good and punctual driver. I have used Solhop transfers many times and I can be sure the car will
arrive in time without worrying and reminders, even when booked several months in advance.
22 December 2025
Unprompted review
Reply from Solhop
Thank you very much for your continued trust in Solhop! We’re delighted to hear that once again you enjoyed a punctual service, a clean and comfortable vehicle, and a smooth journey overall.
Knowing that you can book with peace of mind — even months in advance — truly means a lot to us.
We look forward to welcoming you again on your next transfer! 🌟😊
Regards,
Sandra L.
The best transfer service!
Excellent service once again. Fitted us in at very short notice and the driver waited for us even though our flight was delayed. He was very friendly and helped with our luggage. A true gent. Always a good experience with this great company!
20 December 2025
Unprompted review
Reply from Solhop
Dear Laura,
Thank you so much for your kind words! We’re really happy we could help at such short notice and that everything went smoothly despite the flight delay. We’ll be sure to pass on your lovely comments to the driver — he’ll be delighted to hear them 😊
It’s always a pleasure to look after you, and we truly appreciate your continued trust in our service.
Looking forward to welcoming you again very soon! 🚘✨
Regards,
Sandra L.
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