I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN... See more
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Review summary
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Reviews shaping this summary
The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... See more
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... See more
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfect... See more
Company details
Written by the company
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Contact info
South Africa
- solencostore.com
4.8
Excellent
636 reviews
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Replied to 75% of negative reviews
Typically replies within 24 hours
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Reply from Solenco
Hi Mark,
Thank you for bringing this to our attention. I’m really sorry that your request for a corrected invoice slipped through the cracks, that’s not the experience we aim to provide.
We’ve picked it up now and are addressing it as a priority. You will receive your corrected invoice shortly.
If there’s anything else you need in the meantime, please feel free to reach out directly and we’ll be happy to assist.
Kind regards,
The Solenco Team
Staff are very helpful
Staff are very helpful. New legee 8 is a big improvement on the 688. Cleans way better. I still find that it battles with stains like coffee or tea spill drops specially if they are on the edge of the room. Have to say it copes with all the hair and sand very well, which is the major benefit for me. I run feral cat programme and also have very hairy dogs. We live on the coast in the desert. No lawn, Just sand.
27 October 2025
Stylish and efficient
Ordered online and they delivered just as promised. These are small stylish and efficient machines!
7 November 2025
Prompt Delivery
Prompt Delivery. I ordered my heater and it was delivered way ahead of the indicated date of delivery
4 November 2025
Awesome service!
Easy to find the relevant item, stock available, easy payment, super quick delivery! What else can a client ask for? Keep up the good standard.
3 November 2025
Worth 5 stars
From chatting to a consultant to placing an order and receiving package
Awesome
Well done
30 October 2025
The product works amazingly well…
The product works amazingly well controls the humidity like a rockstar.
28 October 2025
Service is absolutely outstanding
Service is absolutely outstanding ! Quick delivery...just a pleasure ordering from Solenco.
27 October 2025
Solenco was very quick and efficient
Solenco was very quick and efficient. Faster and smoother than most other online stores. I will use them again.
14 October 2025
Good service second time too.
13 October 2025
From ordering to delivery
From ordering to delivery, everything was so seamless with no hiccups. Keep up the great work.
22 October 2025
Well done!
Well.... all I can say this company is the best.... on customer and after sales service. I order online Friday morning and was delivered same day!
17 October 2025
A fantastic company
It is an absolute pleasure to deal with Solenco. I have a Meaco fan that stopped working and in just over a week it has been collected from Knysna, repaired in PE and returned in perfect working order. The service they provide is amazing, and yes the Brands they sell are more expensive than the regular brands, but they are high quality brands backed by excellent service. So unique for South Africa. Well done Solenco!!!
21 October 2025
Unprompted review
Parcel delivered on time and…
Parcel delivered on time and dehumidifier is working as described, early days but so far it is working well.
14 October 2025
Always the best service
Always the best service. I added a product to my "notify me" as it was out of stock, received the email when it was restocked, placed my order and received constant updates on the status of my delivery which arrived on time. Always a pleasure shopping with Solenco.
1 October 2025
It was a quick an easy experience
It was a quick an easy experience. Great service and great products.
19 September 2025
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