Soldo Reviews 

very efficient and prompt support
app to be improved
highly recommended

Very helpful and efficient customer service rep (Emisa).

Quick response time which was a welcome change. Emisa was very helpful.

Spoke to a very lovely person who had the patience of a Saint with me! Very quickly sorted my issues and was amazing! Thankyou Khouloud!

Great chat service from Soldo. Problem solved within minutes.

We’ve been using Soldo for three years now to provide prepaid debit cards for two members of staff in our church. I find them to be very good value for money, particularly with the discount we receive as a registered charity. The app and web console are quite user friendly and the process of depositing and transferring funds is very straightforward. The customer service team have also been very helpful and responsive whenever we’ve had to contact them.

Not really been using it long enough yet to rate a 5, but from what we have done so far it is pretty easy to order cards, see transactions in the App, etc. We are still really only just getting going so have not used it very much to date.

My experience is tell very easy using card soldo in the world

We have some overseas employees and spent ages trying to find a way to provide them with company payment cards. Soldo is the only provider that could understand this need.
Soldo provides a very flexible payments solution - e.g. you can create temporary payment cards for a particular project.
Soldo provides very strong alerts, controls and management information. It integrates with our accounting system (Xero).
We occasionally have problems with payments being rejected but I think this is a generic issue for all payments cards linked to anti-fraud systems.

The card service was easy to use and serve purpose.
You can have multi cards for different units and can be monitored centrally.

Soldo helps our finance team to monitor spending in real time. It is great to be able to manage the way the card is used from the App. Once details are saved on the bank account, the payment is a matter of a few clicks and deposit arrives instantly. It is a safe way to pay small expenses when as a charity/ company you do not want to jeopardise the unauthorised use of the main account bank card.

Had a few issues but Jillian in support was very helpful in resolving them. Swapped us to a more suitable account and explained a few things.
It might be useful if this level of support from Soldo was more easily accessible as I was only contacted after leaving a negative review.

THE SOLDO BUSINESS WORKED VERY WELL ALMOST NEVER HAVE ISSUE, HOPE KEEP GOING LIKE THAT. I WILL RECOMAND TO USE SOLDO TO FEW FREIND OF ME.

HAVE A GREAT DAY

GUY AZAIS

Great experience. Very professional.

Really happy with Soldo just makes everything so easy everything is at a touch of a button. 5 * from me !!!!

Amazing platform I use for my company of £100 - being completely remote Soldo is amazing!

I've been spammed with daily emails from Soldo and Mohammed for weeks, absolutely awful way to attract new business, so offputting and unprofessional.

My card doesn't accept transactions, although it has balance. I make complaint asking the team to review it on October 24th. From that day until today, I only received a "thank you for your patience" 5 or 6 times, with an explanation like this: "I have just sent a reminder to the relevant team regarding you case. Unfortunately, there is not a specific timeframe that I can give you for these cases." With a service like this, I don't think is a reasonable "banking" alternative.

UPDATE

I was contacted by the company and the problem was solved.