SoldiPays Reviews 28

when we first started Robert was our guy, he very kindly refered us to Natalie who is also very helpful and a very phenominal customer service person, we have had a couple issues and Natalie is on top of it and taking care of us. Robert has called and checked in to make sure we are being looked after.
This company believes in customer care and making sure you are happy and you are treated like a person not a number. Very wonderful.

SoldiPays is absolutely refreshing. Customer service is outstanding - professional, responsive, and genuinely focused on helping us. They took time to understand our business needs and made us feel like a priority throughout the entire process.
They are efficient, easy to communicate with , and clearly cared about ensuring we were satisfied with the results. A stand out is their commitment to delivering exactly what we need.
I would absolutely recommend them to anyone looking for a team that goes above and beyond!!

everything is working well, no issues

Working with Soldi has been an outstanding experience from start to finish. The level of professionalism, responsiveness, and genuine care from the entire team truly sets them apart.

Robert, Jayden, and Natalie were exceptional throughout the process. Robert provided clear guidance and made everything easy to understand. Jayden was incredibly efficient and proactive, ensuring every detail was handled smoothly. Natalie’s follow-up and client care were top-notch — attentive, thoughtful, and always timely.

What impressed me most was how seamless and stress-free they made everything feel. Communication was prompt, expectations were clearly outlined, and there were no surprises — just excellent service delivered with integrity.

If you’re considering working with Soldi, I highly recommend them. This is a team that genuinely cares about their clients and delivers on their promises.

Thank you again to Robert, Jayden, and Natalie for a fantastic experience!

Since converting our payment system over to SOLDI, we have had nothing put the best customer service possible. The whole team is so supportive and the ease of use of the platform was immediately apparent.

Natalie is always so helpful and went out of her way to make the process easy for us!

Excellent customer service! Being in retail business for over 23 yeasrs, we have always had a challenge with basic communication and customer service with our credit card processors (tried a few over the years). SoldiPays has been excellent on every level. Would highly recommend them.

The initial transition from our recent provider to Soldi was quick and easy. Robert was very efficient, quick to respond and had all the answers to any questions I had. Went above and beyond to get things in order.

Getting the online portal set up was also a breese. Jayden contacted me, provided me with our log in credentials and walked me through how to set everything up as needed. Very knowledgeable, and clear on communications. Processing Transactions is quick and easy, I am happy with the Transfer.

Since we started up a few months ago, Natalie has touched base to confirm all is going well. When I had any questions, they were dealt with right away. Then, followed up with to make sure all is in great working order and we are happy with the services.

Overall, I am most impressed with the responce time from these 3 individuals and Soldi. Never waiting even more than an hour, but mostly within minutes of sending an inquiry. Great and supportive team they have over there :)

Wonderful experience with Natalie and Robert. In this industry usually people are nice until they sell, but here the experience is excellent all the way. Highly recommend working with these professionals!

These guys are excellent! Not only am I getting better rates and putting money back in my pocket but they have gone above and beyond to provide next level service.

Outstanding Service from SolidiPays & Natalie!

I had a truly excellent experience with SolidiPays, and I want to give special recognition to Natalie for her exceptional support. She has been an absolute pleasure to work with—always professional, responsive, and incredibly organized. Natalie is genuinely on top of her work at all times, which makes everything smooth and stress-free.

Her attention to detail, quick follow-ups, and willingness to go the extra mile really set her apart. It’s rare to find someone so reliable and dedicated, and it reflects very positively on SolidiPays as a company.

I highly recommend SolidiPays to anyone looking for dependable service—and if you get to work with Natalie, you’re in great hands!

My Client Care Specialist is Natalie Laguma and her team of Robert and Jayden. They're all simply great. Very approachable and helpful, always in a great mood and ready to help. We've had some issues when we just started working with Soldi, and Natalie was there to help and make sure all of our concerns have been addressed. Outstanding customer service! Thanks a lot!

Soldipays is a reliable payments platform and has allowed us to easily migrate over from Stripe. The settlement is much faster - payments hit my account within 24 hours. The transaction fees are much lower compared to Stripe and other online payment platforms. The dashboard is really simple to use and you can track everything in real time.

Special thank you to Natalie, Robert and Jaden for setting us up :)

The level of customer service is absolutely amazing! From the initial stages through to day to day operations, SoldiPays is just a phone call or email away. No waiting on hold, choosing prompts from a directory, confirming your account information, etc. It is so refreshing to reach a real live person!! We have been more than happy in dealing with Robert, Jayden, Natalie and others who have assisted us. They are a pleasure to deal with.

Robert showed us how much we were overpaying with our previous provider, and it made total sense for us to switch to Soldipays. Robert and his team were really helpful in getting all the transfer done and linking it to our API. When we cancelled with Global Payments, Global insisted on charging us a whopping $500 cancellation fee. I can't say enough about how helpful Robert was in providing the necessary documentation so the cancellation fee was waived. These guys are the real deal and I can't recommend them enough.

Our company, Icarus Home Services Inc., has been using SoldiPays terminals for our card payment processing, and we couldn’t be more satisfied with their service!

SoldiPays is truly customer-oriented, always quick to respond, and efficient in resolving any issues that may arise. Their system is reliable, easy to use, and perfectly suited for our business needs.

A special thank-you to Natalie Laguma, Client Care Specialist, whose professionalism, friendliness, and dedication make every interaction a pleasure. She consistently goes above and beyond to handle our company’s requests promptly and with a positive attitude.

We highly recommend SoldiPays to any business looking for dependable payment solutions and exceptional customer service!

My contact people, including Natalie Laguma, were super helpful and on top of getting us up and running and dealing with little things that popped up.. Less stress for me. Natalie went above and beyond to help me. Most appreciated.

Natalie and Jarden are so helpful, nice, and patient!
Always here at the moment I need their help, or advice.
Thank you so so much, it is so important for our businesses

Jayden was extremely informative and helpful. He was able to answer all my questions and made the process of getting set up easy.

My experience was made exemplary and notable solely through the efforts of Robert Dario. It is not often that I entertain cold calls of this nature, but Robert has a professionalism and proficiency that made him worth listening to; and what a nice guy!! It is with regret that I am unable to pursue future negotiations with Robert at this time. Thank you Robert - you're the best!