Solaris Japan Reviews 

The item I ordered came well protected and the service was excellent! I would recommend it to anyone!

as always :)

I bought 3 figures recently, and all of them arrived perfectly. Very great prices and quality, I couldn't be happier. The packages were extremely secured to ensure the contents won't be damaged, and I really appreciate that level of professionalism.
I pre-ordered a 4th figure already and I can't wait to receive it.

Thanks for everything.

Great service, everything went smoothly, customs cleared without issues and good packaging.

Edit: I'm updating my review to 5 stars.

After a significant issue with a lost package (due to the negligence of Japan Post) from over a year ago, the team at Solaris Japan reached out to me directly. They were very committed to finding a fair solution and have now provided a complete refund. Their willingness to resolve an old and difficult issue demonstrates a strong commitment to customer satisfaction.

As a long time customer who has spent many thousands of dollars, having them go out of their way to refund me in this situation says a lot about the character and integrity of this company. I would strongly recommend them, and I have complete peace of mind knowing that my future purchases are backed behind such a trustworthy team. Thank you.

Figures arrived quickly and in pristine condition. I couldn't be more satisfied.

Delivery took a little bit longer but thats ok.
Packaging was good
One Figure had a broken piece but nothing that cant be glued back on.
Solaris offered a small refund for the Damage. They are very friendly and informative.
My second Order came in perfect condition 👍🏻
Thank you Team Solaris

Purchased many figures from these fine people throughout the years. Always authentic well packaged and shipped as soon as manufacturers deliver to their warehouse.

Everything went great! I chose what to order, placed the order, payed, and a week later I got my package. Would recommed!

Package arrived promptly and in fantastic condition! Would definitely purchase again

really fast delivery!!!

Honestly compared to other companies my packet got here super fast!

I really liked the fact that they are updating me with emails about my order

Quick response and resolution. Very friendly service keep it up!

over all I had an amazing experience with solaris japan, one minor issue with a figure not arriving to it was lost in transit but customer support was amazing very friendly i would recommend to anyone who is interested in starting a figure collection

Excellent packaging for figures

Everything I ordered arrived as expected and was perfectly wrapped to the point where literally no damage would have been possible I don't think. Best shopping and shipping experience I've ever had. Will definitely order from this site again.

What made my order excellent was the sipping details and customer support on any questions of when and where my order may be or when it should arrive!

Been customer for a while and have done a lot of orders and every time it went without any issues.Overall very good, professional and dependable company.Will order again!

I ordered a figure brand new not pre-owned but the box of the figure is not in such condition. It was not handled properly in storage with nicks and bruises everywhere. Also i wish there's more indication for the figure like not including correction stickers and its extra merch.

Everything went well i have no complaints.