SolaGardenReviews 

611
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the helpfulness of the staff, who are often described as professional and efficient. Many people appreciate the quick responses and the company's willingness to resolve issues, including prompt replacements for faulty products. The products themselves, particularly the solar lights, are frequently lauded for their quality, brightness, and ability to enhance garden aesthetics. However, some customers occasionally experienced issues with lights failing after a few months or being smaller than expected. A few people also reported that some products did not work as advertised or had quality concerns, with some even suggesting they were cheap imports.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, durability, and aesthetic... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the durability and overall high... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fantastic and professional support... See more

Staff

Users describe positive interactions with staff, often highlighting the exceptional helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

611 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(611)

214 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap plastic landfill and poor customer service

The festoon lights stopped working after only 2 months and so did some of the small firefly lights. Big disappointment as the length and spacing was perfect for my space. It confirms what I suspected as I was opening the packaging - the products sadly look like cheap landfill made in China, rebranded and resold in Australia!

7 November 2025
Unprompted review
SolaGarden logo

Reply from SolaGarden

Please send us an email at hi@solagarden.com.au so we can further assist you.

Rated 5 out of 5 stars

You only need to look at my yard and…

You only need to look at my yard and you know that I love the festoon lights. They are so easy to install and with the remote you don’t need to climb ladders to adjust the settings . Not like my old ones. Throughly recommend these lights

20 October 2025
Rated 5 out of 5 stars

Brilliant after sales assistance

Had some of our ground lights stop working so contacted Paul via email he got back to me same day and it was a Saturday didn't expect to hear anything so quick being the weekend only sent it while I was thinking of it as I kept forgetting anywho he askede to check take pic and video of not working ones I couldn't work out how to send video via email as it kept saying to large of file I'm not good at these kinda techno things so he arranged straight away replacements that turned up pronto very good service I sent an email today 22nd October 2025 with a picture of non working ones some had water /moisture showing he kindly asked if I'd do a review well in short you can't fault the response time and very fast replacement these guys leap to stand up to their warranty gotta be the best supplier of these light I recommend their service

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Don't waste your money. Solar panel / lights broke after only a few months. Got a replacement solar panel sent out but it still isn't working. Complete waste of $130. I then looked at all the reviews on here and ProductReview.com and every single one says something was faulty and had to get replacement parts sent out. Don't waste your money, time and the hassle. This product is a scam.

17 October 2025
Unprompted review
SolaGarden logo

Reply from SolaGarden

Please send us an email at hi@solagarden.com.au so we can further assist you.

Rated 5 out of 5 stars

lost a mounting pole for the…

I had lost a mounting pole for the solar panel and SolaGarden promptly answered my request and sent a replacement at no cost (even though I had lost it).
Been so happy with the product - quality always shines through.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

High quality solar lights that really give the garden a lift. The lights are durable and reliable. Great value for money. Excellent customer service by Paul. Fast delivery.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

My solar lights stopped working and no…

My solar lights stopped working and no matter what I tried I couldn’t get them glowing again. Once I contacted the company I was sent a replacement. Once again with my 3 sets of sola garden lights my garden is magical at night. Love these lights and the company back their products

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We love our festoon and ground garden solar lights - they look fabulous. However, a few of our garden solar lights stopped working so I reached out to SolaGarden, and within no time, they were replaced. Customer service was outstanding! Thank you. Highly recommend.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Shining bright for hours

These are the best lights I’ve ever bought! They look amazing around my garden. A good quality product that stay lit up well into the night. Great value, and a very efficient company. Highly recommend and you won’t be disappointed.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with the lights……

Really happy with the lights…. Now I just need someone to hang them for me.
I love that I can charge the panel with usb and love that I can program them to turn off after 3 hours.

17 September 2025

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