Solaar Reviews 485

Worst experience ever. These are truly thieves. They bullied me into paying to speak to one of their loan experts and then after I cancelled they are unwilling to pay my money back. It has now been 4 months and my money is still not refunded. I will never trust a telemarketer again as a result of this absolute clown show of a company.

Very unprofessional. I do t recommend this company.

I signed a quote and paid €250 for a home battery from Solaar.nl via the phone. it turn to be an inappropriate and expensive package with an associated loan, thus I have canceled the offer before the 14 days cooling off period and the agreement is to refund me with €250. No one visited me from Solaar to my house. I never requests to start performing the services during the withdrawal period and according to the term and condition in solaar.nl website and (Artikel 6:230s lid 4 BW), I'm eligible for fully refund of my deposit 250 euro. They promissed me several time to return my money back but they never do. its been now almost 2 months and still waiting.

I am deeply disappointed with my experience with Solaar B.V. and regret ever doing business with them. Based on my experience, I cannot recommend their services to anyone.

The heat pump installed by Solaar B.V. exceeds legal noise limits, causing significant disturbances to my neighbors. Before installation, I was assured that noise would not be an issue, but this has proven to be false. Despite repeated communication, Solaar has not provided a satisfactory solution to address this problem.

Additionally, the heating system constantly loses water pressure, dropping to zero bar. This issue has persisted for months, and despite my repeated attempts to contact Solaar for assistance, they have not taken meaningful action to resolve it. Their lack of accountability has left me managing these issues on my own during the winter.

There is also a significant discrepancy with the government subsidy for the heat pump. Solaar promised a specific subsidy amount in their offer, but the amount I received was substantially lower. Despite informing them about this discrepancy, they have not provided any support or resolution.

The communication with Solaar has been ongoing for more than half a year, with no resolution in sight. Their slow responses and repeated delays have been extremely frustrating. I have been forced to seek legal advice to try to resolve these problems, which has added unnecessary stress and expense to an already difficult situation.

Solaar B.V. has not lived up to their promises or fulfilled their obligations. My experience has been nothing but stressful and disappointing. I strongly advise others to avoid doing business with this company.

Was contacted by Ronald selling a home battery system through Solaar. High pressure sales tactics running quickly through the numbers. Knew many details on my house, solar panels etc. I received an offer via Melieubewustnederland for the home battery system and a new energy contract. The rates and costs are a scam, with a claim of huge savings - more than what my energy costs are today. Over the next 5 days I received 16 calls from various call numbers. Talked to Ronald again but after pointing out a few of the offer problems he hung up. Completely unprofessional, look out and don’t buy anything from this company! Buyer beware!