Soho66 Reviews 2,171

More great service from SOHO66 this week. After a client made a stupid mistake, and lost phone service, SOHO66 got them back up and running within hours. Highly recommended.

I had an exceptional experience with a professional and compassionate representative of soho66 called Blain from the support team. I genuinely couldn’t fault the gentleman who assisted me, he was my rock and shinning armor. He remained on the phone for a full hour, patiently guiding me through every step, from setting up the app to activating my numbers and ensuring everything was in perfect order.

He was an absolute pleasure to deal with.

What truly stood out, beyond the excellent service, is the company itself. It’s clear they are a business with heart committed not only to delivering a valuable and honest service, but also to supporting charitable causes and those in need. It’s no wonder they have stood the test of time.

With compassionate leadership and a clear commitment to care, they set a high standard for customer service. I’m proud to see such an honourable British business making a meaningful difference while maintaining such professionalism.

Very well done — truly, the best.

Excellent support desk. Always helpful in sorting my issues out.

Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept informed every step of the way. They were very proactive. I would highly recommend them to anyone. A special thanks to Reece who helped me find a work around on a problem and direct the voicemail to my email address.

A great company, excellent products and fabulous support.
Thank you!
Mark, Partner, Dancing Boutique.

What made the support received special was the special support agent. He (Matthew) clearly knows his stuff on the issue I presented and from his general manner I think any other issue would be resolved in similar competent and friendly, patient, manner. He was not known to me before today's first call to Soho66 tech support, nor were Soho66 the company, known to me before yesterday, but I will remember both. Matthew was one of the most patient and helpful support agents I have had the pleasure of talking to, that from a person (me) who has needed tech support a lot over many years. It bodes well for Soho66 that they employ such people as Matthew to give help when needed and I assume he is not a lone warrior for Soho66 and will be long retained by them in whatever role. Many thanks Matthew and Soho66.

Very straightforward process when purchasing and setting up a new number for my law firm without any problems. Their website is exceptionally user friendly and provides all the information needed in order to get going. Very pleased with the service provided.

We requested an change in email on our account and within 30 mins the change had been complete.
Super service thank you to Luke who is super efficient and gets the job done.

I’ve used Soho66 before—while the website isn’t very convincing, the service is excellent. The team is responsive and helpful, and Rhys quickly set up my number and a personalized voice message in minutes. Great value and reliable service. Highly recommended

Great value and service. I have been a customer of Soho66 for over 16 years and they always deliver

Once again, you chaps knocked it out of the park!
The support for setting up a remote app was superb.
Being an old codger and slow in the head due to ingesting recreational plants, Blain patiently walked me through the process to add the new line.
If you chaps ever go public and offer share options, or decide to sell, I would have no hesitation in investing in your company! Thank you, Blain

One of our telephones had been disconnected for some reason, but Matthew guided me through the process and resolved the issue within minutes.

We’ve used this company for the past 10+ years and have always found them a pleasure to work with.
Very helpful and courteous staff who go the extra mile.

Excellent support and went out of their way to help our charity with what we needed

Switched to Soho66 last year after our old provider kept dropping calls. Not had a single issue since. Support sorted the setup in about 20 minutes.

Great company, first rate service. Well recommend

Luke was helpful, and put me at ease as I was very nervous. i had been unable to complete the reset myself, but he reassured me and completed it quickly for me.

Matthew was very helpful and my requests were dealt with and implemented quickly. Great service!

Explanation of what to do was very straightforward, and necessary changes to the system were done for me with minimal fuss.

Absolutely first class customer service.

A genuine pleasure to talk to a knowledgeable and helpful real person.

45 minute telephone conversation with no friction or attempts to end the call early.