I ordered a product onthe 6th of November 2023. I paid for the product, but I never received the product. On the 2nd of January I contaced them online and was dealt with by both Emir and Eric. Th... See more
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See what reviewers are saying
I was afraid to finish installing MS Office at stage 4 due to confusion over contents of installation download and choices offered, I thought I might do something wrong. So i contacted SoftwareKeep su... See more
Very patient customer service on a tricky installation issue. Emir was a great help despite our being disconnected a couple of times. All issues were sorted, thank you! Many other companies I've dealt... See more
This is the fourth time I have got very good service and help from SoftwareKeep. Joe has given me very good service, which has ended with the best solution. The Chat afterwards followed up my wishes... See more
Company details
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Contact info
McKenzie Way 1591, 98281, Point Roberts, United States
- softwarekeep.eu
Thank you Anne
Anne joined the chat very very soon and sorted my issue out in a very professional way. Thank you
6 December 2020
Unprompted review
Great customer service
Great customer service. I accidentally brought an incompatible software version to my MacOS and SoftwareKeep customer support did cancel the order and refund the money right away
4 December 2020
Unprompted review
Joe is the best!
26 November 2020
Unprompted review
Excellent customer service!
Excellent customer service!
Emir took me through all the steps to install my apps
26 November 2020
Unprompted review
Joe was very helpful
Joe was very helpful when I didn't get my download key.
23 November 2020
Unprompted review
Thanks Joe for installing my Norton
Thanks Joe for installing my Norton. Will purchase again!
18 November 2020
Unprompted review
Joe was very helpful in sorting out my…
Joe was very helpful in sorting out my problems with installing and accessing Microsoft Office for my new Mac - I was a bit nervous and suspicious at first - but it is up and running now. Thanks Joe
18 November 2020
Unprompted review
Excellent customer service from Carl
8 November 2020
Unprompted review
Emir took possession of my computer perfectly
I encountered difficulty accessing Office 2019 after changing my computer. Emir took possession of my screen to solve my problem. Thank you, it was very quick
5 November 2020
Unprompted review
I coud not downlod the 2016 Home Student Ofice. Joe offer me the chance to help me entering in my PC. He done werry well his job. Greats thanks to him.
I coud not downlod the 2016 Home Student
2 November 2020
Unprompted review
Quick and solved the problem..
Quick and solved the problem... thanks a lot
26 October 2020
Unprompted review
I had a problem with receiving the…
I had a problem with receiving the order confirmation to be able to download the software. I was assisted by JD in less then 1 minute and the problem was solved. Thank you.
25 October 2020
Unprompted review
I had problem with my Office for Mac
I had problem with my Office for Mac. Anne contacted me via chat in 2 minutes and quickly solved my problem. Brill customer service. Thank you Anne.
24 October 2020
Unprompted review
I had purchased microsoft office and my…
I had purchased microsoft office and my key was not there, Emir was friendly enough to help me resend me the key and download it properly!
21 October 2020
Unprompted review
excellent assistance
After purchasing Office, I had problems installing it on my Mac. I asked for help in chat support and Jesus helped me step by step to solve every problem. He was very kind and very competent. Thanks
20 October 2020
Unprompted review
Great customer support
20 October 2020
Unprompted review
Jesus was of great help in fixing the…
Jesus was of great help in fixing the problem I encountered while trying to download and install Microsoft Office Home & Student.
Thanks a lot.
17 October 2020
Unprompted review
Technical Support
Excellent assistance from Emir when trying to move Microsoft Office to a new PC. Very efficient and helpful
12 October 2020
Unprompted review
Speedy purchasing and great technical support
After shopping around, I bought the Microsoft Office 2019 package as it was the most competitive price. I had problems after the installation, which was due to me not correctly deleting old Microsoft applications, but Emir from the tech support team was extremely helpful and patient in helping me to resolve it. Thank you!
29 September 2020
Unprompted review
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