Softwarekeep Reviews 622

I’m always nervous of software sellers via download. But based on Trustpilot reviews, I placed my order!

Within 20 mins, I’d downloaded and installed with a little help from Emir in chat. I messed up on the licence key so nothing to do with Software Keep but they guided me through.

I’d highly recommend them for superb delivery and service.

Very helpful and the issue was swiftly resolved by Karl

Carl was very knowledgeable and helpful, would recommend

Carl provided first rate support in getting the installation issue resolved… Thanks again!

Joe was brilliant! I got a super speedy response and he sorted out my technical problem straight away. Really helpful. I couldn't have asked for a better experience.

Jo was so helpful and effecient. I accidentally ordered windows instead of Mac. he was quick and very helpful

I was unable to download the product and so I contacted online chat. Carl was very helpful and within minutes I was sorted and able to download the software.
Thank you.

The assistant that helped me was called Joe, he was Very helpful, knowledgeable & polite.
I very highly recommend this chat service if you have a software question.

Had a delay in the software being sent. Spoke with Joe on the live chat and he resolved the issue for us within 10-mins. Great service from Joe. Very helpful.

Had an issue after purchasing Office 2019. Used online chat facility and Carl responded and dealt with my query patiently and professionally and resolved the issue completely. Excellent service.

I purchased an incorrect version. All fixed by Anne through the chat in 10 mins, and early on a Sunday morning too!

Did not automatically receive confirmation of order placement or a software download link. Used the chat feature to seek assistance and with help from Joe, after providing proof of payment as directed by him, a link was supplied and the matter resolved satisfactorily.

Anne was very helpful, patient and sorted my problems
quickly.

Carl was very helpful and sort my issue out very quickly.

Had issues downloading word mobile to my pc. Contacted the chat line for help. Joe the technician was very helpful and prompt. First time using this service. Thank you Joe for all your kind help.
James Kelleher

brilliant in ALL areas. patient and understanding. helpful and very very very focused on what i was trying to do

Carl was helpful and effective in resolving my issue with a wrong purchase, thank you!

Bought the wrong package (my mistake), spoke to Joe on chat within minutes & he sorted everything out

Office 2016 for Mac needed for an old Mac, bought installed got stuck, talked me through it and worked a treat. Problem dealt with quickly and easily on the phone - impressed.