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See what reviewers are saying

Rated 4 out of 5 stars

We purchased the latest version of PrintMaster (for greeting cards, banners, etc.) for Windows 11. Initially we had trouble installing it but after a couple of back-and-forth emails to troubleshoot th... See more

Rated 5 out of 5 stars

I have used Kofax PDF for many years. I just upgrade it. I have no issue purchasing or downloading the app. I did have an issue within the app though and the technician was AWESOME!! I highly reco... See more

Rated 1 out of 5 stars

The software that they sell is a scam and then when you finally dig deep enough to fink out who and what you are dealing with they charge you for an additional monthly charge without consent and when... See more

Rated 5 out of 5 stars

The software is friendly and easy to use. And I found out that the technical support always respond quickly when any issue happens to resolve the issue. I would recommend this as it's basically much... See more

Company details

  1. Software Company

Written by the company

SoftwareCW is a growing provider of computer software for personal, business, governmental and educational institutions. Headquartered in Texas, SoftwareCW offers many of the latest and most popular software titles at deeply discounted prices. Whether you need one piece of discontinued software or deep quantities of mainstream software, we are committed to offering you extraordinary customer service and making your software purchase an enjoyable experience.


Contact info

  • 1321 Upland Drive Suite 9743, 77043, Houston, United States

  • softwarecw.com

3.9

Great

TrustScore 4 out of 5

359 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Satisfied with customer service

We purchased the latest version of PrintMaster (for greeting cards, banners, etc.) for Windows 11. Initially we had trouble installing it but after a couple of back-and-forth emails to troubleshoot the issue, we were able to activate & install the program. Responses took some time but I'm sure it was just the number of emails in the queue.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I have used Kofax PDF for many years

I have used Kofax PDF for many years. I just upgrade it. I have no issue purchasing or downloading the app. I did have an issue within the app though and the technician was AWESOME!! I highly recommend Software CW.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to get acquainted for use.

The software is friendly and easy to use. And I found out that the technical support always respond quickly when any issue happens to resolve the issue. I would recommend this as it's basically much cheaper than adobe with the same functions I need.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

scamming website selling invalid…

scamming website selling invalid software keys and using the excuse of “your device wasn’t compatible” i had to purchase the same software somewhere else and it was in fact compatible. they then refuse to refund me for “opening” the key. a key that i couldn’t use because it came up invalid. DONT USE THIS COMPANY.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

New Improved Sound Forge 10

I previously used an old Sound Forge 10 and when I swapped computers I started using version 14. Again time to change computers but wanted to go back to Version 10. I noticed a new and improved version and got that one. It was very similar to the one I was using in the past yet had some neat new features. I loved it. Thanks so much. I am finding it so easy to use.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I decided to purchase office suit from…

I decided to purchase office suit from them due to the incredibly low price, which made it worth taking a chance, especially since PayPal was an accepted payment method. The software downloaded, installed, and activated smoothly without any issues. I'm extremely satisfied with the purchase. Everything indicates that it's a genuine product, and I managed to get it for about one-third of the official Microsoft list price, thanks to their discount.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

This shopping experience has definitely given me confidence

Recently, I had a great experience while shopping for pdf software on a platform that stood out to me. The selection was remarkable, offering a diverse range of options to suit various needs. What truly impressed me were the detailed descriptions provided for each software product. This level of insight made it significantly easier to compare different options and find the one that perfectly matched my requirements. From feature breakdowns to user reviews, every piece of information was meticulously curated, saving me a lot of time and effort. I'm thoroughly satisfied with my purchase because I found software that aligns perfectly with what I was looking for.

This shopping experience has definitely given me confidence for future purchases, and I truly appreciate the platform's thoughtful setup and organization!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

I messed up when downloading my new…

I messed up when downloading my new photo program. I emailed SoftwareCW customer support and they got back to me in record time. They were very helpful
& friendly and their instructions were easy to follow Probably the best on-line customer support I’ve dealt with.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Software CS staff are great.

I want to thank Software CS staff for the great support you have given me. The staff are great at their job, proactive and knowledgeable. I made a mistake and thought that Fusion PDF was compatible with Win 11 and it wasn't. I did not open the license information and was able to return Fusion PDF. The next day I received an email telling me that I will receive my refund within 3 to 5 days. That is top notch customer support.

I will be ordering, from SoftwareCS, a Win 11 PDF product. I will always be purchasing my software from SoftwareCS.

13 May 2025
Unprompted review
Rated 1 out of 5 stars

I have used Dragon products in the…

I have used Dragon products in the past. The price at CW software was attractive. Unfortunately the exe file would not install. I never opened the Registration key, and I requested a refund - which met their return policy requirements. They emailed me to indicate that they had refunded the purchase price to my credit card but stated that it could take the bank 5 to 10 days to prcess the refund. After 21 days the refund did notshow up on my credit card statement. I sent CW an email stating that they had until the end of the day to resolve this, and that if they failed to do so I would open a dispute with the bank. They did not reply until over 24 hours later - at whch point I had already opened a dispute with Chase Bank - who immediately issued me a refund. CW sent me an email stating that they coudl nto close the support case because the refund was still "in process" - and suggested that I should revoke and cancel the dispute with Chase! I don't think so. Today - five days later - they sent me an email stating that they have issued a refund. I don't know if they are untrustworthy or just have a messy back end system and I don't care. I will not do business with them again.

12 May 2025
Unprompted review
Rated 3 out of 5 stars

I downloaded Photoshop

I downloaded Photoshop and they added another service CW free for a month.Then charged me on the first month renewal I caught it as soon as it hit and had to dispute it through my credit card..I requested the refund from them and was denied. Until my CC got involved. I never downloaded it or use it and caught it in less that 10 days so they did refund my money and ask me to give them a review..Well I wouldn’t use them again.. so take that how you will.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience: quick response

I had been using my Design Cad 2022 for a while when suddenly it asked for my License Key. I went on line and followed the directions for finding it but it was not there. I emailed Design Can explaining the problem and Astrid very quickly emailed me back with an easy and flawless solution. Thank you, Astrid. You were very quick to respond and very professional.

4 April 2025
Unprompted review

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