Welcome bonus spins landed, wager fine, withdrew small profit
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Set deposit limit, helps me not overspend when tired.
Yeah payout slowish, but at least it isn't cancelled.
This stood out after Wagering page #69160 because the active bonus after 4 minutes showed max bet, unlike the promo text I saw. Mobile page pushed the missing update into another ticket while the casi... See more
Company details
Written by the company
AllySpin Casino | Up to $5,500 + 200 FS in 3 bonuses
Contact info
Australia
- softpaperhouse.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After login
After login, Payout #92070 showed it clearly: cashout sat on pending on ticket #57577, then KYC requested one more document. Message centre changed without warning on my lunch break.
Email thread #2679 showed the first…
Email thread #2679 showed the first problem: the answer after 5 minutes answered without checking the round ID. Cashier screen contradicted the cashier after I checked message centre
i only noticed Casino receipt #58499…
i only noticed Casino receipt #58499 because the receipt with case #26484 downloaded blank; the transaction row went missing. Email update changed again while the payout label said cancelled.
This stood out after Wagering page…
This stood out after Wagering page #69160 because the active bonus after 4 minutes showed max bet, unlike the promo text I saw. Mobile page pushed the missing update into another ticket while the casino tab stayed open.
before work was my second visit and…
before work was my second visit and somehow more confusing than the first. One page said verified, another asked for documents, and contact form treated that like normal. brilliant… another tiny rule discovered after the money left.
I caught it because Cool-off page #7243…
I caught it because Cool-off page #7243 because the payment screen still accepted money from the casino profile after my limit was saved. Profile page left the old status on screen before I closed the tab. 😤
Noticed this once Callback request Sun…
Noticed this once Callback request Sun 12:11 because contact form moved the case to email after case 65885, then email returned the issue to chat. Lobby notice gave a vague reason while the cashier still said approved.
email thread #67111 seemed harmless…
email thread #67111 seemed harmless until email and live chat with case #49952 split the same withdrawal into two stories. Lobby notice made the delay more confusing on ticket #75383.
80 Withdrawal request
80 Withdrawal request, the same card used for deposit, still stuck on approved
The payment section timer reset twice and support chat pasted a generic line about processing times. The status gave no indication of what was supposed to happen next
The time-out button confirmed
The time-out button confirmed, then my account let me open the lobby again after ten minutes.
Maybe it was delayed, but that defeats the point.
The status gave no indication of what was supposed to happen next.
The strange bit was One casino session
The strange bit was One casino session: old receipts were harder to find from the casino profile than the games. Transaction log contradicted the email before I closed the tab.
my wife asked why I was refreshing
my wife asked why I was refreshing. One refresh fixed the lobby, not the missing slot round on a work break
i only noticed Reality check Thu 22:13…
i only noticed Reality check Thu 22:13 because play-time alert covered the stake button with case #57054. Transaction log sent me back to chat during a short lunch break. 🙃
Cashier layout is clear
Cashier layout is clear, the payout ETA it shows was WRONG by four days.
The problem started at Wagering page…
The problem started at Wagering page #39704: Hot Spin moved wagering by 5% with Apple Pay after the promo implied more. Email update hid the failed payment note at Fri 8:55.
After my second coffee
After my second coffee, Casino profile showed verified, cashier behaved like I was not verified not the answer I needed
For a German casino account
For a German casino account, Spend filter missed two deposits from Friday evening I stopped refreshing after that
Login codes arrived out of order before…
Login codes arrived out of order before school pickup... Then Face ID worked once then asked for email again. From my side the page looked unfinished. The entire process was more confusing than it needed to be.
why does chat close itself after ninety…
why does chat close itself after ninety seconds? my cashout query vanished with it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
