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Company details
Written by the company
Embark on a journey with Softonia, a haven for cup enthusiasts and lovers of all things quirky and delightful. Nestled in the heart of the city, Softonia stands as a beacon of creativity and warmth, offering a vast array of cups including mugs, glassware, tumblers, and more. But that's just the beginning of our story.Step into Softonia and you'll discover a treasure trove of unique finds beyond just cups. From creative gifts that spark joy to everyday knick-knacks that add a touch of fun to your life, from custom-made presents that speak volumes to stunning jewelry pieces that enhance your style, we have something special for everyone.Our physical store is a carefully curated space, divided into distinct areas to showcase the diverse range of products we offer. Each zone invites customers to explore, touch, and experience the charm of our collection firsthand. And for those who prefer the convenience of online shopping, our website serves as a virtual extension of our store, where browsing and purchasing is just a click away.
Contact info
H1-304, Intercity Space Station, Nanjing, Jiangsu Province, China, 210000, Nanjing, China
- +8615905179177
- somi@softonia.shop
- softonia.shop
3.2
Average
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Disappointed
I orderes 3 tumblers for gifts. It came broken, stickers coming off, and it was cheaply made. Customer service was terrible and refuse to rectify the situation. I don't recommend buying anything from this shop.
15 August 2024
Poor Customer Service.
Received package, one tumbler was completely empty, another leaking. Pictures were sent. I received a response to only the leaking tumbler saying only a little of the liquid leaked out. Nothing about the one that was entirely empty. No further response to a replacement for the empty one.
26 July 2024
Not delivered , refunded
Had to wait three months for my delivery, they did not deliver the product after asking for the fourth time when it would be delivered. Did get a refund hence the two star..
30 July 2024
Unprompted review
Reply from Softonia
You purchased this plate, the factory production is defective, expect to wait a long time, so we gave you a refund processing, when our goods production is completed, we will send you an email, you can again ！
Reply from Softonia
Hello，we have not received any emails from you, you purchased this plate, we are now sold out and expect to send it out at the end of the week, you don't want to wait we can give you a refund. So it is rude to comment that we are a scam without contacting us first.
We look forward to hearing from you.
I love how it’s eco-friendly items
I love how it’s eco-friendly items, which is reusable and cool. This store is amazing and and i love how creative and inspiring this store is. I truly recommend this store for someone to buy a gift for or just really buy the creative items to use everyday!
27 June 2024
Unprompted review
Reply from Softonia
Thanks for your support, we will do better！
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