Sofology - Stockport Reviews 

1,799
TrustScore 5 out of 5

4.8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service, the gentleman that served us(Jeremy) was very helpful indeed. He was not pushy at all. He had our best interests at heart. He gave us several options to help with our choice of furn... See more

Rated 5 out of 5 stars

When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... See more

Company replied

Rated 5 out of 5 stars

All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more

Company replied

Rated 5 out of 5 stars

Whilst visiting the store I was greeted by Maria who was absolutely amazing provided excellent customer service in friendly and polite manner. Gemma and Paris also very helpful. Gemma demonstrated com... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

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4.8

All reviews

(1,799)

17,195 reviews in the last 12 months

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Rated 5 out of 5 stars

Gemma was fantastic and extremely welcoming

Gemma was fantastic, very professional and very welcoming from start to finish. Gemma helped me design the sofa to fit my living room perfectly, extremely happy with the service I received today, walked out of the store a very happy customer and would highly recommend.

7 September 2025
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Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Paris the young lady who served us was…

Paris the young lady who served us was excellent. Very knowledgeable & very helpful

6 September 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Firstly as you enter a member of staff…

Firstly as you enter a member of staff introduces themselves then leaves you alone, such a refreshing change. The quality of the furniture is great. And the staff were professional and friendly. Overall a great experience.

4 September 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

I was greeted by Gemma whom was happy…

I was greeted by Gemma whom was happy to help me with my added extra purchase of a matching foot poof to complete our living room.
Gemma is an asset to your company explaining everything clearly went through the whole process.
I would be happy to come back to your store again in the near future for another purchase.
Many thanks to Sofology and most of Gemma.

Kind regards
Ian

2 September 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Amazing service and easy to do

Brilliant service in store and very informative young lady and I was directed to the website for all the details and when I got home I measured all the space and bought the sofa and chair I wanted, very quick and very easy to do, very happy customer

2 September 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Nice customer service

Nice customer service , very professional

2 September 2025
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Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service, thank you!

31 August 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Very happy!

All the staff were extremely helpful, knowledgeable and friendly. They made a nice cup of coffee too! Would highly recommend buying from here.

28 August 2025
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Reply from Sofology - Stockport



Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Sofology Stockport.
Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Maria was extremely helpful in taking…

Maria was extremely helpful in taking the time to go through all the options available and making sure we got exactly what we wanted. I would definitely recommend. Thank you

25 August 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Sofa and chair.

The assistant was friendly and explained everything about the purchase clearly.I can’t fault Sofology in anyway.

25 August 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

The in store help was great

The in store help was great, very attentive and helpful, explaining every option available to us clearly. We are so excited for our new sofa to arrive and with a lead in time of only 5 weeks, we couldn’t be happier. It’s the perfect sofa and we knew it as soon as we saw it! Thanks so much Sofology and the team at Stockport!

23 August 2025
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Reply from Sofology - Stockport

Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

The staff were extremely good very…

The staff were extremely good very knowledgeable very welcoming

19 August 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Excellent knowledge and service

Excellent knowledge and service

20 August 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Wonder and helpful staff especially Paris

On arrival the lady that dealt with us was called Paris, she was very professional and knowledgeable, we in all the time we were in the Stockport store,felt we weren’t being constantly followed around but at all times her and her colleagues were available to help me and my partner with any queries, we ended up purchasing a sofa, all to our specifications 😊

19 August 2025
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Reply from Sofology - Stockport

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Paris. Stockport Branch

Paris. Stockport branch. Protect her at all costs. She is an asset. My experience was 1st class.

16 August 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

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