Excellent service, the gentleman that served us(Jeremy) was very helpful indeed. He was not pushy at all. He had our best interests at heart. He gave us several options to help with our choice of furn... See more
Location
Switch locationThe Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
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When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... See more
Company replied
All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more
Company replied
Whilst visiting the store I was greeted by Maria who was absolutely amazing provided excellent customer service in friendly and polite manner. Gemma and Paris also very helpful. Gemma demonstrated com... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom
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Gemma was fantastic and extremely welcoming
Gemma was fantastic, very professional and very welcoming from start to finish. Gemma helped me design the sofa to fit my living room perfectly, extremely happy with the service I received today, walked out of the store a very happy customer and would highly recommend.

Reply from Sofology - Stockport
Paris the young lady who served us was…
Paris the young lady who served us was excellent. Very knowledgeable & very helpful

Reply from Sofology - Stockport

Reply from Sofology - Stockport
Firstly as you enter a member of staff…
Firstly as you enter a member of staff introduces themselves then leaves you alone, such a refreshing change. The quality of the furniture is great. And the staff were professional and friendly. Overall a great experience.

Reply from Sofology - Stockport

Reply from Sofology - Stockport
I was greeted by Gemma whom was happy…
I was greeted by Gemma whom was happy to help me with my added extra purchase of a matching foot poof to complete our living room.
Gemma is an asset to your company explaining everything clearly went through the whole process.
I would be happy to come back to your store again in the near future for another purchase.
Many thanks to Sofology and most of Gemma.
Kind regards
Ian

Reply from Sofology - Stockport
Amazing service and easy to do
Brilliant service in store and very informative young lady and I was directed to the website for all the details and when I got home I measured all the space and bought the sofa and chair I wanted, very quick and very easy to do, very happy customer

Reply from Sofology - Stockport

Reply from Sofology - Stockport

Reply from Sofology - Stockport
Very happy!
All the staff were extremely helpful, knowledgeable and friendly. They made a nice cup of coffee too! Would highly recommend buying from here.

Reply from Sofology - Stockport
Maria was extremely helpful in taking…
Maria was extremely helpful in taking the time to go through all the options available and making sure we got exactly what we wanted. I would definitely recommend. Thank you

Reply from Sofology - Stockport
Sofa and chair.
The assistant was friendly and explained everything about the purchase clearly.I can’t fault Sofology in anyway.

Reply from Sofology - Stockport
The in store help was great
The in store help was great, very attentive and helpful, explaining every option available to us clearly. We are so excited for our new sofa to arrive and with a lead in time of only 5 weeks, we couldn’t be happier. It’s the perfect sofa and we knew it as soon as we saw it! Thanks so much Sofology and the team at Stockport!

Reply from Sofology - Stockport
The staff were extremely good very…
The staff were extremely good very knowledgeable very welcoming

Reply from Sofology - Stockport
Jeromy was really helpful when we chose…
Jeromy was really helpful when we chose our sofa

Reply from Sofology - Stockport

Reply from Sofology - Stockport
Wonder and helpful staff especially Paris
On arrival the lady that dealt with us was called Paris, she was very professional and knowledgeable, we in all the time we were in the Stockport store,felt we weren’t being constantly followed around but at all times her and her colleagues were available to help me and my partner with any queries, we ended up purchasing a sofa, all to our specifications 😊

Reply from Sofology - Stockport
Paris. Stockport Branch
Paris. Stockport branch. Protect her at all costs. She is an asset. My experience was 1st class.

Reply from Sofology - Stockport
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