This is the 2nd time I have completed I won’t be doing a third. I was happy with service I as given from explaining the measurements, cleaning and delivery thank you K.
Company replied
Location
Switch locationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
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See what reviewers are saying
Gary was spot on made the experience really easy and positive for us, this was our first sofa and he helped us envisage it really well
Company replied
Lauren at Solofology Speke was great, she gave me time to have a wander around the store before I came back to the Alder sofa I had chosen, she was also patient whilst I decided if I wanted to add a f... See more
Company replied
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, United Kingdom
4.9
Excellent
2K reviews
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I went into two sofology’s
I went into two sofology’s, both people who helped me were super helpful, gave great advice and helped me find my dream sofa.
15 February 2026
Reply from Sofology - Speke Liverpool
Thank you for awarding us 5 stars Stephen.
Friendly staff welcoming
Friendly staff welcoming. Very simple application for financing.
15 February 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great Experience
All the staff at Speke Liverpool were helpful, approachable, friendly and knowledgeable.
12 February 2026
Reply from Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Been waiting since October given 5…
Been waiting since October given 5 dates been sitting in garden furniture with osteoporosis osteoarthritis osteoarthritis.. no reply from CEO
Complaints gave me £50 gesture… never again will I order from them…. Next step I’m going to cancel
Been in touch with rip of Britain and fb have a page of angry customers.
17 October 2025
Unprompted review
Reply from Sofology - Speke Liverpool
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Excellent service
Received a warm welcome from professional staff, Stephen is willing to help check stock availability and setup the account in a speedy way, thank you and longing to receive our new sofa.
9 February 2026
Reply from Sofology - Speke Liverpool
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Excellent service
Excellent service, great staff not pushy but very helpful I felt very confident in making my purchase.
This is my second sofa purchase in Eight years and the service is just as good now as then. Thank you 😊
10 February 2026
Reply from Sofology - Speke Liverpool
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Speke Liverpool
Thank you for choosing Sofology!
Helpful staff
31 January 2026
Reply from Sofology - Speke Liverpool
Thank you for taking the time to leave a 5-star review!😊
Great customer service with your staff…
Great customer service with your staff member Stephen
Shame there was no deals at the time to bring the cost down a bit
1 February 2026
Reply from Sofology - Speke Liverpool
Hi Steph, we did recently had some reduced ranges but this sale ended yesterday. Thank you for awarding us 5 stars.
Steven was so helpful with helping us…
Steven was so helpful with helping us choose our first Sofa! Would definitely recommend sofology on service and knowledge. Steven helped us figure out what would fit our space after the first sofa we initially seen online was too large.
1 February 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Speke Liverpool
Thank you for choosing Sofology!
Sean the salesman was excellent….. very informative and friendly
Sean the salesman was excellent
27 January 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Sean, we will make sure to pass this on! Have a nice day.
Absolutely made up with our new sofa
Absolutely made up with our new sofa! Rebecca was brilliant with us, she gave us lots of time to find the right sofa for us. We did have problems with the measurements at home as to which sofa we could have. She even emailed over a couple of different ones to see if we could fit them in, which we really appreciated as it saved us going back and too from the store. All in all a great experience and she is a credit to your company!
26 January 2026
Reply from Sofology - Speke Liverpool
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very good service salesman very…
Very good service salesman very knowledgeable and thorough
24 January 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great range
Great range. Time to try sofas. No pressure to buy. Staff helpful and informative.
23 January 2026
Reply from Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Speke Liverpool
Thank you for taking the time to leave a 5-star review!😊
Excellent service at Speke
Excellent service initially from Rebecca who helped to find a sofa to meet my requirements and then when ready to order fantastic service from Shaun. Friendly, professional and knowledgeable throughout. Would highly recommend.
19 January 2026
Reply from Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Speke Liverpool
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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