Sofology - Leeds Reviews 3,644

Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.

Sales assistant Marvin was informative, friendly and happy to help.

Very good service and the salesperson was extremely patient and helpful.

Nice and friendly staff with no hard sell. Made the ordering process easy and not over complicated

Sag we spoke to he was so polite and very helpfull we ordered our sofas and will recamend him to a friend.

I gave a full review following my recent experience at sofology. The salesmen we dealt with were Scott and Hugo and they were both excellent. I gave the whole experience a grade 10.

Fantastic experience buying a sofa. The staff member who helped us was brilliant

Comfortable shopping experience, Zak was easy going, no sales push on a big ticket item.

Wasn’t pestered in the shop left to look, Mervin the sofa sales assistant was brilliant very knowledgeable and really helped when purchasing the sofa

When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purchase more advice provided with no heavy sell. Can’t wait to see my new sofa! Thank you to everyone in the store, it was a very pleasant experience.

Helpful advise regarding fabric and seating size for the space we have.

No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required

Our store assistant mirvin was amazing 😍😍

Great experience.

A mistake was made with our order which was quickly rectified when I phoned the store.

Everything was explained clearly during the ordering process.

Terrible service and place . Sales people con you into buying. They don’t tell you that every sofa is no cancellation and once you sign your tied into buying it. They send you an email and say you can change the sofa but they charge another 25% on top of the original price plus the sofa you want to change too. So be warned do not buy from this company

Very poor experience. Salesman told us ( we are pensioners) that corner sofa suite and a separate 2 seater recliner would fit in our new sitting room ( we haven’t moved there yet). We gave him the measurements and he said all would be fine. After 4 days our son told us not only it wouldn’t fit but the recliner systems would clash. Sofology changed the 2 seater to a 1 seater but charged us £500, for the change. After only 4 days.! The sofa hadn’t even been started yet as we’d asked it not to be done until at least 1 July from a 5th May order. Sofology should retrain their staff.

Jo was great!! Very patient and very helpful.

Great experience with Sofology so far. Staff was really friendly, helpful and knowledgeable without being pushy, and the ordering process was smooth and easy. Looking forward to receiving the sofa.