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Rated 1 out of 5 stars

Avoid avoid avoid, look at the pictures of the new sofa I got delivered and they refuse to fix or refund

Rated 3 out of 5 stars

Salesman promised a call before,nothing would be a problem Delivery drivers just turned up had nothing off the salesman about the call before also it’s the normal Delivery drivers brilliant and h... See more

Rated 1 out of 5 stars

Ordered a sofa set through their eBay site on 16th May. Due to change of requirement, it was agreed on 21st May that I could cancel the order (before the sofa was due to be delivered). However, I... See more

Rated 5 out of 5 stars

These 2 men are the best delivery guys I've ever met. Polite, funny ans professional. If every delivery person was like these 2, I'd order more haha. They did give me a qr code to write their review... See more

Company details

  1. Living Room Furniture Store

Written by the company

Find the latest sofas online at direct trade prices, we stock leather, fabric, corner and recliner sofas within 7 days across the UK


Contact info

2.1

Poor

TrustScore 2 out of 5

24 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Beware: very slow in issuing refunds…

Ordered a sofa set through their eBay site on 16th May. Due to change of requirement, it was agreed on 21st May that I could cancel the order (before the sofa was due to be delivered).

However, I was not refunded the money until 21st June after I raised escalated a claim through PayPal

22 June 2020

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