socialcatfish.com Reviews 548

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I'd give them a zero star if I could. There was a reasonable rate for a 3-day trial. But when I actually went to sign up, the 3-day trial offer was for an extremely limited service. I was doing r... See more

Rated 1 out of 5 stars

Purchased a subscription with hopes of finding out if my husband is cheating on me. Everything that they advertise is not accurate on what they actually can provide you with. My husband's phone number... See more

Rated 1 out of 5 stars

I’ve made multiple requests to Social Catfish to remove my personal information, and they have failed to do so. Despite following their official opt-out process more than once, my data remains... See more

Rated 5 out of 5 stars

!!Erin!! Thank you so much for your Service Support Kindness Patience as a customer service representative I honestly enjoyed speaking with you & greatly appreciated your help. There honestl... See more

Company details

  1. Electronics & Technology

Written by the company

We help you verify if the person that you met online is really them.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

548 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

i put in a call earlier today and was…

i put in a call earlier today and was fortunate that Erin replied back shortly to attaned to my question. Erins, really explained and laid out how i can use the servcies of SocialCatfish to address my challeng.
Erin was polite and professional at all times, wish i had similar esperiences with other business.
Thanks Erin
Regards Tony V.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank you very much for your help Erin

Thank you very much for your help Erin. I am 78yrs old and find it hard to wade through things at times however you not only answered my enquiry but pointed me in the right direction for further help especially with reactivating my account again.
I really appreciate your input.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Giving me a sense of closure - full crypto service

I don't have a happy story in the sense of reaching out and saving a lot of money. I only reached out after having lost a LOT of money and experiencing a sense of shame and loss. Despite that, I found Sheridan to be an incredible resource. He was never judgemental and has helped me to move toward a sense of closure with regard to my whole situation. He really felt like a partner and an ally throughout the process. I found the ID verification and the blockchain work to be very helpful My only "complaint" would be that the full blockchain report took longer than expected, but I feel it was still worthwhile. Many thanks to Sheridan for his time and efforts.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

I had a situation that I needed Information I could not find

I had a situation that I needed Information on. I could no longer get find out what I needed. I called SocialCatfish, the ladies that answered the phone were so polite and helpful. I needed and Investigator and Sheridan from SocialCatfish called me back. He sent me questions that I needed to answer, with any photos, additional info that could help him. Sheridan called me for a lengthy discussion. He also shared with me on emotions, thoughts andbthings I could do since there was going to be a void in my life. He followed up about our conversation. He updated me daily. Then he wrote me saying he had the pertinent
Information that I was looking for. Sheridan is a 10 in my book and a great representative of SocialCatfish. If you need help, do not hesitate to contact them. Thank you SocialCatfish.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank you from crazy old lady

Thank you, Erin! I am sure you hung up from my call talking about the crazy, confused old lady you had to deal with first thing on a Monday morning!!
Thank you for helping me untangle myself today. Clearly, things on the internet are more like putting my chubby hand on a hot burner than bringing me joy.
I love the work you do untangling real scams. It is crazy sad!!

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Above and Beyond customer support!

I was a bit unsure of the website initially, but after quickly and effortlessly locating customer support and chatting with an ACTUAL agent on their 24hr cust. support chat, Erin, all my questions were answered and resolved.
The site really does work, and if you are unsure or have any issues, customer support is absolutely tremendous and will resolve or help you with an issue you encounter (very quickly I may add!) So you truly have nothing to lose if you give socialcatfish.com a try! You.wonr be disappointed 👍

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Just another scam site

Just another scam site. Advertises a service, and all you have to do is upload a photo for them to check. You upload the photo, and it goes through fancy loading animations (and animations are all they are because its not actually doing anything). Then it says there are matches, BUUUUT they are blurred out. You have to enter your email first, and there is a disclaimer saying you will be spammed with offers and other crap like that, and crap is what it will be because, the next screen demands money to unlock the results.

Sites like that ought to be outlawed. Nowhere before that do they say they charge for the service. They let you jump through hoops, and GIVE them your information that they will then sell, and then ask for money on the back end.

Scam. Scam. Scam.

11 November 2024
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR MONEY !!I wasted almost…

DONT WASTE YOUR MONEY !!I wasted almost $50 on the stupid hardware trying to get real truth of depth of my boyfriends cheating on me . AND IT GOT me absolutely NO where no useful info just his multiple years ago emails and phone numbers hes ik positively no longer associated with and basic of basics on who relatives are or possible acquaintances.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Erin was awesome

Erin was awesome, as she took care of my situation in such a quick and professional manor. She is a great example of what customer service should be!!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Erin is customer support!…

The customer service went above and beyond helping me with my search namely and operator named Erin. I was beyond frustrated and the response time was direct and very helpful describing what I needed in order to get what I was after. Thank you again Erin you are a great support member!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Chesca Chua was very helpful

Chesca Chua was very helpful. She answered all of my questions and assisted me with adding a new credit card to my account and helped me get my account back in order. I had tried to add the new credit card earlier today, but I was unable to. So she was very helpful to me. She was also a very pleasant lady to speak with. I am very satisfied with her performance and hope that I would be able to speak with her again if I need help in the future.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

If you are trying to find romance online.

If you are trying to find romance Online, you must have this site! I didn’t even really need it after the first three days, but I let it renew because it was so worth the money. If I’m ever in the position that I am talking to someone new online. I will definitely sign up again!

16 October 2024
Unprompted review

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