The data this product produces is fantastic! Initially I gave a 1 star review due to an issue with my subscription and have deleted the review. There was a delay in the response time however eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's pretty much a scam or at least it is so since they suddenly started requesting a monthly subscription. If you purchased the item before August 2025 it worked as promised without any issues and ab... See more
Company replied
Soccerbee allows me to feel like a pro, to be a pro in so many aspects of my training and games. It's affordable, easy to use, and you can compete against friends and other soccer players worldwide by... See more
The product was fine and arrived on time. The issues were they never stated that you have to pay a monthly fee in order to use the product. You could only do expedited shipment for $30. Then when the... See more
Company replied
Company details
Written by the company
Optimized for team sports, our GPS tracker lets you instantly check your performance right after the game. Track distance, top speed, high-speed running, sprint counts, activity range, and a total score based on required performance levels for each position.
Contact info
#815, SK V1 Center 1, 48, Achasan-Ro 17-Gil, Seongdong-gu, 04799, Seoul, South Korea
- 07047861360
- contact@ubeeslab.com
- soccerbee.io
3.3
Average
37 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From negative to positive experience
The data this product produces is fantastic!
Initially I gave a 1 star review due to an issue with my subscription and have deleted the review.
There was a delay in the response time however everything ended up being resolved. Then I had an issue with the tracker itself.
Due to the outcomes of my experience in dealing with Soccerbee I am more than happy to give them 5 stars for the way they have handle the situation and how promptly they have resolved both issues. This experience proved to me that great customer service and satisfaction still exists today.
26 March 2026
Unprompted review
Reply from SOCCERBEE
Hello David,
We’re very glad to hear that you’re satisfied with the service.
At Soccerbee, we aim to grow alongside our players as a trusted partner in helping them improve through data.
If you have any questions or suggestions while using the service, please feel free to contact us anytime.
Thank you again for choosing Soccerbee.
I want to reset my statsports tracker
I want to reset my statsports tracker
Id: 2APHS-APX300
Ic: 25854-APX300
25 January 2026
Unprompted review
Reply from SOCCERBEE
Hello ΜΑΡΙΑ ΛΙΑΚΟΥ,
We would like to assist you with your request, however, the product you mentioned is not ours, so unfortunately we are unable to provide support for it.
Please contact the place where you purchased the product for further assistance.
We wish you a Happy New Year.
Thank you.
False advertising
The product was fine and arrived on time. The issues were they never stated that you have to pay a monthly fee in order to use the product. You could only do expedited shipment for $30. Then when the package came it was COD and I had to pay another $39.80 in order to get the package which they didn’t say that. When I called the post office I had to call 2 other people to find out it’s International fees which they never said. So the 50% really wasn’t true after all the fees.
7 December 2025
Reply from SOCCERBEE
Hello,
Thank you for purchasing Soccerbee.
We did include information about the subscription requirement and the possibility of customs duties on the product detail page, but it seems this may not have been clearly visible. We apologize for any confusion this caused. We will make these important details more prominent to prevent similar misunderstandings in the future. Thank you for bringing this to our attention.
We also regret that recent increases in import duties in the United States have resulted in higher costs compared to the past. We are actively exploring ways to minimize the burden on our customers, and we want to emphasize that customer satisfaction and trust remain our top priorities.
Your feedback helps us improve and move forward.
We sincerely appreciate your honest and constructive input.
A scam
It's pretty much a scam or at least it is so since they suddenly started requesting a monthly subscription. If you purchased the item before August 2025 it worked as promised without any issues and absolutely NO MENTION of any extra money or subscriptions. Suddenly, after that date, it stopped downloading any data unless you paid them money.
19 September 2025
Unprompted review
Reply from SOCCERBEE
Hello Pippo Franco,
We’re sorry to hear that this is how you feel.
To ensure long-term stability and sustainable operation of the service, we made a policy decision to transition the app to a paid model. This change was clearly communicated to existing users multiple times at least two months in advance. In addition, customers who purchased our product before the subscription launch were granted an extended free access period, and the subscription fee was offered at a significantly discounted rate compared to the standard price.
Providing reliable data analysis and maintaining the service requires ongoing operational costs, and this policy change was a necessary decision. If you understand the value of the data and wish to continue using the service, we hope you can also understand the reasoning behind this update. We remain fully committed to delivering a more stable service with clear and meaningful value that justifies this change.
Thank you.
Reply from SOCCERBEE
Dear Abel Ramirez,
Thank you for using Soccerbee. If you have any questions while using the product, please feel free to contact us anytime through our customer support email or the inquiry section in the app.
Thank you again.
Reply from SOCCERBEE
Hello Igor Baranowski,
Thank you for using Soccerbee.
Soccerbee is a service that utilizes GPS to record and analyze your outdoor activities.
If you are experiencing difficulties with the device or the app, we kindly ask you to share the details with us through the in-app customer support center or by emailing us at contact@ubeeslab.com
Once we receive your message, we will review the matter and get back to you as quickly as possible.
Thank you.
Soccerbee Team
Exactly as shown
I ordered the vest for my son, it came in a speedy time. The vest is a comfortable fit. It's exactly as shown on the web. The only draw back I don't think we were aware that you needed a subscription to retrieve the information and stats.
9 September 2025
Reply from SOCCERBEE
Dear Patricia,
Thank you very much for purchasing Soccerbee.
Our service is designed to help players track their performance using GPS, enabling them to grow through self-management. Beyond that, by accumulating and analyzing this data, players can demonstrate their value and gain greater exposure to new opportunities.
We are committed to ensuring that this service continues to provide meaningful benefits for your child throughout their football journey in the years ahead. Please rest assured that we will always strive to be a brand you can trust and feel satisfied with.
Thank you once again for choosing us.
Soccerbee team are very good
Got my tracker as a birthday gift, it worked very well until i randomly began to hear a shaking noise, it than began to stop tracking or recording data, i reached out to the soccerbee team, within a day they had got back to me, asked no questions besides my shipping info and sent me a new one which arrived within 3 days, i have now used it for multiple sessions works like a charm, i cant express enough appreciation for the whole team and how they are building the football community, that is what footballs all about.
1 August 2025
Unprompted review
Reply from SOCCERBEE
Hello Lucas,
We are truly delighted to hear that you are satisfied with the Soccerbee service.
If you have any questions or suggestions while using the app, please feel free to reach out to our customer support team at any time. We also hope you stay injury-free and continue enjoying your football experience with Soccerbee.
Thank you once again.
Waste of money …
WE got this for our son's birthday but it doesn't save any of the data and I have tried to contact the company to pay for the subscription so we can use it but have had no reply not very happy with the product at all waste of money and not great customer service
1 August 2025
Reply from SOCCERBEE
Hello Kristy,
Thank you very much for purchasing Soccerbee.
If you’re having any difficulties using the app, please tap the settings button on the top right of My Page. From there, you can reach our Customer Service team via the Setting menu. Alternatively, you’re welcome to send us your specific enquiry by email at contact@ubeeslab.com, and we’ll be sure to get back to you.
As we’re unable to confirm through which channel your original message was sent, we’d kindly ask you to contact us again via one of the channels above. This will allow us to review your enquiry properly and provide you with the appropriate support.
Many thanks, and we appreciate your understanding.
No proper disclosure! BE AWARE!!!!
I bought it full price and now you publish for subscription and NEW PRICE IS very low !!! this is more like a SCAM!! should tell it before i buy!!! now im stuck with it!!! better other products!!!!
18 June 2025
Reply from SOCCERBEE
Dear Customer,
Thank you very much for purchasing Soccerbee.
We would like to assure you that there are various benefits available exclusively for our existing customers. If you plan to continue using the GPS, your recent purchase will actually bring you more advantages in the long run.
Details regarding these benefits have been announced through in-app notices, our website, and social media channels. We kindly ask you to refer to those for more information.
Should you have any further questions regarding your benefits, please feel free to contact our customer support team via email. We’ll be happy to assist you promptly and thoroughly.
Once again, thank you for choosing Soccerbee.
Great experience with SoccerBee
Great experience with SoccerBee! The performance analysis is highly detailed and really helpful for improving. I highly recommend it to anyone looking to track and enhance their game!
11 March 2025
Unprompted review
This GPS tracker is beyond great...
This GPS tracker is beyond great. Unlike with other GPS trackers where you have to wait to get your data, with this one you are able to see the data immediately after your session with everything laid out for you within the app which is super easy to read to collect all of the information from the session! I also like the position specific data that it gives me to know more about my positional performance!
9 October 2024
Unprompted review
SoccerBee is a game changer
SoccerBee GPS trackers are something that I think are vital to soccer players at any level improving their game. As a pro for 8 years it plays a massive role in my game. It shows me what things I am doing well throughout the season and what things still need some work. I would recommend this to any soccer player looking to improve their overall game!
9 November 2024
Unprompted review
No shipping available to Puerto Rico.
28 October 2024
It helped me track my performance and…
It helped me track my performance and get better results at soccer!
1 August 2024
Unprompted review
Helps a ton!
This is a very useful product because it helps players track their fitness data such as max speed, total sprints and total distance covered throughout a game.
27 July 2024
Unprompted review
Huge help to my Mens college program!
As a college soccer coach I would HIGHLY recommend the SoccerBee GPS vests. They have not only been easy to use with my team, but they have enjoyed comparing their stats with each other. As a coach, I love that it’s the players who are responsible for using, uploading, and sharing the stats. I have been able to use the information to address some bad habits and also to motivate and reinforce some positive actions. We lovethe SoccerBee product and we are proud to partner with them!
4 March 2024
Unprompted review
Amazing
I’ve been using the SoccerBee GPS tracking device, and it’s a game-changer! From tracking my speed and distance to analyzing my performance, this device has it all. Lightweight, accurate, and super easy to use. Perfect for anyone serious about improving their soccer skills.
18 July 2024
Unprompted review
The Best GPS Tracker on Market
Well, first of all the product arrived my house so quick, their logistics of delivery is so effective. Then, I really like how it looks in a physic al aspect, so aerodynamic and high performance. And finally, the product is so complete since the GPS shows many important details for an athlete and specially for a soccer player, it shows maximum speed, average speed, distance, number of sprints, important movements in the court, and also the time of training.
16 July 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.