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Snuzone Reviews 19,735

•
TrustScore 4.5 out of 5

4.6

Shipping Service
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See what reviewers are saying

Rated 4 out of 5 stars

Good Site for buying Snus never had Problems, always delivered on time and they have good sales from time to time. Would recommend buying here!

Rated 5 out of 5 stars

Incredible service and commitment as well as a very helpful and responsive help desk. Delivery tracking is quick and easy and always delivered with care.

Rated 5 out of 5 stars

I recently ordered from Snus Zone and I had a great experience. The delivery was impressively fast, which really stood out to me. Everything arrived in perfect condition, exactly as expected. The o... See more

Rated 4 out of 5 stars

The products I ordered are the products I received so that is good. It took 8 days for my package to arrive but I paid for delivery that should have taken 2-4 day so that is less good. 4 stars is a ge... See more

Company details

  1. Shipping Service

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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Rated 4 out of 5 stars

Reliable company

Good experience, delivery took some time but that was DHL's fault, can't complain!

20 January 2026
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Reply from Snuzone

Hello,

thank you for your review!

We are glad to hear that you had a good experience with us overall. We are pleased that everything worked out to your satisfaction despite the slightly longer delivery time by DHL. If you have any questions about the delivery status, please feel free to contact our customer service team at support@snuzone.com.

Kind regards,
Snuzone

Rated 5 out of 5 stars

Why buy from snuzone?

Well first of all, they have excellent prices and a wide range of snus. Shipping took as long as promised (3-5 days) and packaging was nice and light so it was easy to carry. Snus was also fresh and just like it has to be so i give them 5/5 stars, i recommend ordering from here to everyone and i have not had any problems up to this point.

20 January 2026
Rated 5 out of 5 stars

Besttttt

The products are consistently high quality, the website is easy to use, and the ordering process is smooth and reliable every single time. Deliveries are fast, everything arrives well packaged, and customer service has always been helpful whenever I’ve had a question :)

22 January 2026
Unprompted review
Rated 1 out of 5 stars

My order didnt arrive

19 January 2026
Unprompted review
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Reply from Snuzone

Hello,

thank you for your feedback!

According to the shipment tracking, you were unfortunately not at home during the first delivery attempt. Another delivery attempt should be made later today. If this does not happen, please contact our customer service directly at support@snuzone.com.
Our team will of course provide you with the best possible support in resolving this issue.

Best regards,
Snuzone

Rated 1 out of 5 stars

Wrong address and returned order problem

I have not received my order because it was returned back and I have not heard back from you regarding the order.

9 January 2026
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Reply from Snuzone

Hello,

thank you for your message!

After checking your tracking information, we were unable to find you at the address provided, which is why the delivery failed.
In addition, a nickname was provided instead of your full name when placing the order, which unfortunately made delivery difficult or impossible.

Our customer service team has already taken care of your request.

Best regards,
Snuzone

Rated 4 out of 5 stars

Got what I ordered but in double delivery time

The products I ordered are the products I received so that is good. It took 8 days for my package to arrive but I paid for delivery that should have taken 2-4 day so that is less good. 4 stars is a generous rating given that I had to pay for late shipping.

12 January 2026

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