SnusExpress.com Reviews 258

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting they are often well-packed and arrive in good condition. Many also appreciate the ease of ordering and the promptness with which their orders are shipped. However, some people were dissatisfied with the delivery service, citing issues with long delivery times, missing tracking information, or orders not arriving at all. A few other people also felt that the response time to their inquiries was poor, with some reporting ignored emails and a lack of communication regarding their orders.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised fast delivery, with some... See more

Order

Consumers have mixed experiences with orders. Many reviewers praise the quick delivery times and ease of... See more

Product

Clients share ambiguous opinions on product quality and availability. Many reviewers praise the good quality,... See more

Response time

Users describe significant dissatisfaction with response times. Many customers report having to follow up... See more

Quality

People report positive experiences with quality. Many customers consistently praise the good quality of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update: received the order over a month later after shipping. Snus are good, good quality, outside of the duty costs it’s a good price from the company itself, and I appreciate the response from the... See more

Company replied

Rated 4 out of 5 stars

Well, I think the transaction went well, albeit some of my favorites can no longer be shipped to USA. One of the bonuses "Tropical Heat", I received, is better than a delicious candy, and the taste... See more

Company replied

Rated 2 out of 5 stars

Firstly, there was no tracking or shipment details issued. I had to follow up multiple times. The sad part is although it was said to have been shipped on the 27th of March, I am yet to receive th... See more

Company replied


Company details

  1. Tobacco Shop

Written by the company

When ordering snus online from SnusExpress, you'll get the freshest snus and best price! Brands like General, Catch, Göteborgs Rapé, Oden's and Thunder snus

Written by the company

FAST SHIPPING – WORLDWIDE!
Buy Swedish snus and tobacco-free nicotine pouches from SnusExpress.com. We ship to over 170 countries with multiple fast shipping options. Choose the best option for you!
CHOOSE FROM A BIG SELECTION OF SNUS!
SnusExpress.com offers over 450 products, providing one of the largest selections of Swedish snus and tobacco-free nicotine pouches online. Explore various high-quality and popular brands!
WORLD-CLASS CUSTOMER SERVICE!
Contact our customer support team for any questions or assistance. We're here to help and provide you with excellent service.

Contact info

3.1

Average

TrustScore 3 out of 5

258 reviews

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, tracking of the order, fast and cheap delivery (3 work days till Poland).
Everything is ok

1 October 2019
Unprompted review
Show reviews in all languages. (258 reviews)

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