Absolutely love SNS nails! The colours are beautiful and stay vibrant for weeks. They are so long lasting and never chip, even with busy daily work. My nails still look healthy and strong while wearin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The top coat arrived completely sealed shut. I emailed asking for a refund or replacement and no one ever responded. Unlikely to purchase again because of this experience.
Edit. Since writing this review I have noticed that my Natural Set is labelled Gelous Colour. I have emailed the company to ask exactly what is it as it is not a colour. I have not had a reply.... See more
Company replied
I love my SNS PRODUCTS I am never disappointed in what I order. I use all the products and the results are wonderful from dip enhancements to gel polish, I am NEVER LET DOWN... If there is an issue,... See more
Company replied
Company details
Written by the company
THE WORLD'S FINEST DIP POWDERS - SNS NAILS Is there anything better than having your nails picture-perfect and polished for the longest time to add a little extra something to your look day after day? Sounds like every mani enthusiast’s fantasy, but at SNS Nails we make that dream come true! Whether you are a professional nail master who likes to create artful designs on your clients’ nails or you are just starting out the journey of getting your nails done on a regular basis – the SNS range offers nail products to cater to every need and preference. Over 30 years ago, we introduced a breakthrough innovation: SNS Dipping Powders and the SNS Formula for healthy natural nails. 5 essential vitamins to heal and nourish nail beds, plus benzoyl peroxide to protect you from contamination and infection. At SNS Nails, we are devoted to giving our customers the best manicure experience possible with our extensive range of professional polishes, nail kits, tools and more. One of our most prominent bestsellers is our collection of signature dip powders – a special type of colourful powder blends, enriched with vitamins, minerals and calcium that can be easily applied on the nails, similar to acrylic, until the desired number of layers are reached. Here are a few reasons why SNS Nails dipping powders are your best nail care and beauty investment: Durable. Healthy. Easy Application. Easy Removal.
Contact info
Unit 1, 169-173 Hume Highway, 2166, Sydney, Australia
- online@snsnails.com.au
- snsnails.com.au
3.6
Average
56 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely love SNS nails
Absolutely love SNS nails! The colours are beautiful and stay vibrant for weeks. They are so long lasting and never chip, even with busy daily work. My nails still look healthy and strong while wearing them, which I really love. Perfect if you want beautiful nails without damaging them. Highly recommend!
22 February 2026
SNS nails in Fountain Gate in Narre…
SNS nails in Fountain Gate in Narre Warren
Cut my nails too short, thumbs almost bleed and I asked just for a trim
Rude staff
20 May 2026
Unprompted review
Reply from snsnails.com.au
Hi Cristina, thank you for taking the time to leave us a review, however, snsnails.com.au is a supplier of SNS products only. We are not a salon and do not perform nail services, nor are we associated with the salon you are referring in Fountain Gate.
The top coat arrived completely sealed…
The top coat arrived completely sealed shut. I emailed asking for a refund or replacement and no one ever responded. Unlikely to purchase again because of this experience.
18 January 2026
Prompt delivery of the products.
8 December 2025
User friendly with salon results.
Seamless ordering and delivery. Easy to use product.
29 November 2025
Great quality 🙏
29 October 2025
Received bottle of gel base and will…
Received bottle of gel base and will not open despite hot water so useless unable to use. Would like new bottle sent.
14 October 2025
Reply from snsnails.com.au
Dear Hayley, 1x SNS Gel Base 15ml replacement has been sent to you via Auspost . Regarding the bottle that you were not being able to open, we would suggest that you immerse it in hot water with the following steps :
immerse the bottle (including the cap) in hot water for 5 minutes. Do not force the bottle open to avoid injury or damage.
Remove the bottle from the water and cover the cap with a clean towel to protect your hands and improve grip.
Gently twist the cap to open it. We hope this helps.
Reply from snsnails.com.au
Dear Laura, Thank you very much for your amazing review, we are very glad to know that you enjoyed our products and services. Hope to see you again soon!
A great range of colours!
The dipping powders have two sizes and a vast array of colour choices. The ordering process is easy and delivery is fast.
27 July 2025
Reply from snsnails.com.au
Thank you very much for your amazing review, we are very glad to know that you enjoyed our products and services. Hope to see you again soon!
Reply from snsnails.com.au
Dear Sasha, Thank you very much for your amazing review, we are very glad to know that you enjoyed our products and services. Hope to see you again soon!
Always great service and packaging is…
Always great service and packaging is secure. Fast delivery. Great products 👌
1 June 2025
Reply from snsnails.com.au
Dear Michelle, Thank you very much for your amazing review, we are very glad to know that you enjoyed our products and services. Hope to see you again soon!
I got the Base Coat and i put it in hot…
I got the Base Coat and i put it in hot water and still cant get the lid off
20 May 2025
Reply from snsnails.com.au
Dear Haylee,
Immerse the bottle (including the cap) in hot water for 5 minutes. Do not force the bottle open to avoid injury or damage.
Remove the bottle from the water and cover the cap with a clean towel to protect your hands and improve grip.
Gently twist the cap to open it.
Prevent the Cap from Sticking in the Future with the following steps:
The primary reason for SNS bottle caps sticking is dried product residue (gel, base, top coat) left on the threads of the bottle or inside the cap.
Wipe the bottle neck and cap threads clean with a lint-free cloth or a small amount of acetone immediately after each use.
Ensure the cap is screwed on properly to create a good seal, but avoid overtightening.
Store the bottle upright in a cool, dry place.
By regularly cleaning the bottle neck and using the proper opening technique, you can prevent future issues with stuck caps. Hope this helps.
Reply from snsnails.com.au
Dear Billeigh, Thank you very much for your amazing review, we are very glad to know that you enjoyed our products and services. Hope to see you again soon!
I am very happy with the service from…
I am very happy with the service from SNS Nails. The products are a really good quality and I recieved quick delivery of my order. I would highly recommend SNS Nails.
13 December 2024
Reply from snsnails.com.au
Dear Tammy, Thank you very much for the wonderful review and trusting our products and services. We are very grateful for your support. Please enjoy your products and we will see you again soon!
Expressing knowledge of the technical…
Expressing knowledge of the technical aspects and expertise with execution
25 November 2024
Reply from snsnails.com.au
Dear Esther, thank you very much for your lovely feedback. Enjoy your products and do visit us again soon, we are at your service!
Sns products are amazing
Sns products are amazing, I use their pedi packs and they are amazing
3 November 2024
Reply from snsnails.com.au
Thank you very much Tammy for your wonderful review! We really appreciate your time and we are happy to know that you love our products! Enjoy your pedi packs and we hope to see you again soon!
AMAZING
This is the only nail product apart from nail polish I can wear as highly allergic to other products with really bad chemicals. This product is amazing I can do in the convenience of my own home. Thanks for creating your range. I love it. Janet
29 January 2025
Reply from snsnails.com.au
Dear Janet, thank you very much for the wonderful review, we could not have asked for more!! We are very happy to know that you can wear SNS nails without any allergic reactions. Stay healthy and happy and we shall see you again soon!
Reply from snsnails.com.au
Dear Anne, Thank you very much for the lovely review! We are very pleased to hear that you like our products and services. Please do enjoy your products and we shall see you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.