Customer service was super nice and Will help you wherever they can! Took a little long and i dont need 10 reminders that my package is coming from China with al Chinees Words and directions like im b... See more
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Company details
Written by the company
Designed for style, comfort & performance. Your favorite snow outwear for less. Worldwide Shipping✈️📦
Contact info
2229 South Grand Ave, 92705, Santa Ana, United States
- services@snowears.com
- snowears.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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I read the review here saying that…
I read the review here saying that return is not allowed, so I sent an email before purchasing. They replied that it’s returnable and only flash sales are not allowed. So it went pretty well and I love my hoodie!
Great purchase from Snowears
Loved the new jacket from Snowears! I bought the Tolasmik X ZERO Catcher Motion Jacket and it fit me great. I'll definitely be coming back more for future purchases.
hello the website is great the shipping…
hello the website is great the shipping is great the ski clothes are super good quality I recommend this site!
Doesn't Seem Legitimate. Something is Off
What a mistake I made landing on this website. Find the same product at a reputable vendor outside of China.I placed an order mid Nov. and received no confirmation/order # but my card was charged. A package did arrive weeks later. The item was hugely oversized. The website requires an order number to start the exchange or return process. There is no phone number on the website, so I used their online form. It kept rejecting my submission, so I later found an email address. By Jan. 5 someone finally contacted me by email. After many exchanges, she found the order number. Finally - one full month later, she asked if I would like to exchange the item for a smaller size. Two days later, the same person said she would not exchange it or offer a credit. It was too late. Yes, because it took them 2 months to get to this point.
I have ordered 3 sets from snoweras and…
I have ordered 3 sets from snoweras and always had at good experience! I love how the clothes fit on me and how the make me look in the park😄
I recently purchased some snow gear…
I recently purchased some snow gear from snowears, and I couldn't be happier with my experience. Not only was the ordering process smooth and hassle-free, but the quality of the products exceeded my expectations. The jacket and pants kept me warm and dry during a full day on the slopes, and the attention to detail in the design really stood out. Additionally, the customer service was excellent; they were responsive and helpful when I had a question about sizing. Overall, I highly recommend this company to anyone in need of reliable and stylish snow gear. I'll definitely be a returning customer for future winter adventures!
love it soooo much
love it soooo much! pieces come with extremely well designes and high quality
Great communication!!
Great communication!!! So awesome to email a company and get clear direct help.
I really like this hat/helmet
I really like this hat/helmet! There's nothing else like it anywhere. I live in Colorado where the weather is either very sunny or snowy, so this is perfect for me. It keeps my ears warm and blocks the sun or snow with the bill. The hat is of very good quality and I also wear it on its own.
I ordered blue snow mittens
I ordered blue snow mittens. They came in mint green. I have to pay return shipping and a 10% restocking fee when it was clearly their fault.
I am even more angry with this company after reading their reply. It took them 10 months to reply which is just before the next Christmas season. My receipt has been double checked and it clearly stated I ordered blue mittens.
Not a reputable company to deal with!!!
Very shady!!

Reply from snowears.com
Be careful ordering
Be careful ordering, they won’t let you to return item if it doesn’t fit you. Awful customer service, waist of money
ordered a ski suit last week receive it…
ordered a ski suit last week receive it today. I love the quality and the material. great customer service recommend it!
Customer service sucks
I read the size chart and ordered what would fit me. Turns out to be too small. I asked if I could return for a size bigger and they said no. No customer service at all
very nice vender
very nice vender. great quality of goods, very friendly communications. for the people giving 1 star review complaining about partial refunds, i just don't get it. for international businesses, any refunds would have to take out custom fees and shipment fees. the host never said full refund either. i am very satisfied with the quality of the items
Good quality
Good quality!Awosome looks!It can definitely make me feel unique in the snow mountain!Need to size up,Im 5‘11 and 200pounds. XXL fit me well.
I absolutely love these pants
I absolutely love these pants! They are the most stylish and trendy pants I've ever owned. I was pleasantly surprised when they arrived in just 8 days, much faster than I expected. The quality is outstanding and they fit perfectly. I couldn't be happier with my purchase!
Smooth shopping experience
I purchased some reaaaally dope snowboarding outfits here and the whole shopping experience is really smooth. If you want to buy some ski/snowboard clothing with unique design,you are in the right place:)
Super impressed with the pants quality
Super impressed with the pants quality! (Doorek) Highly recommended if you are looking for baggy ski pants
This company in China
This company in China, pure fraud company, sold products returned to deduct my money
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