Snowcountry Reviews 206

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

A really good experience to shop at snowcountry! A comfortable shopping process, speedy process to send my product, and UPS delivered at the agreed day but earlier than expected, just perfect from beg... See more

Rated 5 out of 5 stars

Really good customer service and fast delivery. I bought some skis incl. fitted bindings. One ski was unfortunately damaged when I received them. I took some photos of the damage and contacted t... See more

Rated 3 out of 5 stars

Hard to evaluate the shop when you send out the evaluation request before you ship any of my order. Still waiting on confirmation of shipping 10 days after ordering. Hope to hear back on my order soon... See more

Company replied

Rated 5 out of 5 stars

I had ordered two thermo mugs. They were delivered quickly but unfortunately one of the lids was broken inside. So I wrote to the support and got a quick and positive respons. After a few days I rece... See more

Company details

  1. Winter sport Store
  2. Outdoor Sports Store
  3. Ski Shop
  4. Snowboard Shop

Written by the company

Velkommen hos Snowcountry - den førende webbutik med Freeski & Snowboard. Vi befinder os i et lille land, men tænker stort. I over 10 år har vi leveret det bedste udstyr til freeskiere og snowboardere i Europa - og længere væk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A really good experience to shop at…

A really good experience to shop at snowcountry! A comfortable shopping process, speedy process to send my product, and UPS delivered at the agreed day but earlier than expected, just perfect from beginning to end - and I love my new ski helmet! Can’t wait to start using it! Will definitely shop with you again 👌🏼

26 January 2026
Rated 1 out of 5 stars

They want me to rate snowcountry even…

They want me to rate snowcountry even before I received the package. And some how I never did recieve the package. Its Unreliable and not very satisfactory. If Possible Snowcountry is worth 0-stars

And I dont understand Dutch

11 August 2025
Snowcountry logo

Reply from Snowcountry

Kære Ole,

Leveringen af din ordre har desværre taget alt for lang tid, på trods af at vi afsendte ordren inden for 24 timer efter modtagelse af din bestilling. Den ankom først på den dag, hvor du skrev din anmeldelse. Undskyld for ulejligheden.

//Dennis
Team Snowcountry

Rated 3 out of 5 stars

Request for experience quicker than the order processing

Hard to evaluate the shop when you send out the evaluation request before you ship any of my order. Still waiting on confirmation of shipping 10 days after ordering. Hope to hear back on my order soon.

10 April 2025
Snowcountry logo

Reply from Snowcountry

Dear Gitte,

Thank you for reaching out our helpdesk and i just see you have picked up your order 2 days ago.

We truly value your feedback and patience, and we’re here to ensure your experience with us is positive. Don’t hesitate to let us know if there’s anything else we can do!

Best regards,

//Dennis
Team Snowcountry

Rated 5 out of 5 stars

I am very satisfied

I am very satisfied. The price of the product were superior and the delivery was right on the spot. Cheaper than buying in my home country and much faster. Can only recommend.

6 January 2025
Rated 5 out of 5 stars

Best service

I ordered a ski helmet and a some goggles on Black Friday, but I changed my mind about the color of the helmet. I contacted customer service to see if we could exchange it for the same price as the other helmet. Within a day at most, they had created a new order and prepared it for shipping. Amazing service! Definitely not the last time I shop here! And the prices are unbeatable!

16 December 2024
Rated 5 out of 5 stars

Very fast delivery and good customer…

Very fast delivery and good customer service
I ordered a Stanley Thermo bottle. It had a small dent in the cap - most likely from the delivery. I contacted support and got a very fast response, offering a new bottle or a discount. Overall a very good experience.

19 November 2024

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