Sneakids Reviews 205

TrustScore 4 out of 5

4.0

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Company details

  1. Children's Clothing Store

Written by the company

Sneakids : Baskets Enfant, Vêtements Mode Fille et Garçon, Jouet et Lifestyle.


Contact info

4.0

Great

TrustScore 4 out of 5

205 reviews

5-star
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Rated 5 out of 5 stars

Excellent service and delivery!

Excellent service and delivery!

6 January 2025
Sneakids logo

Reply from Sneakids

Hello ,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 1 out of 5 stars

poor delivery and no response to emails

i ordered a helmet for a birthday and paid high postage. despatch was slow and delivery took much longer that stated and kids birthday missed. it is not clear where fault lies between carrier and company. I have tried to contact Sneakids for explanation and refund of postage as this was not as promised but they will not respond. avoid this lot at all costs- and their many other companies.

27 April 2024
Unprompted review
Sneakids logo

Reply from Sneakids

Hello Andrew,

We are very sorry for your negative experience. The Spacefoot team strives to offer you the best, both in terms of products and customer experience.

We regret what happened.

Could you please write to us at customer@spacefoot.com (specifying your order number) to provide us with more details?

Wishing you a great day,

The Spacefoot Customer Service Team

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