While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Footwear Wholesaler

Written by the company

For Sneakerheads, By Sneakerheads


Contact info

3.1

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sneakertax is a scam

Ordered sneakers that were supposes to be kobe grinches. The order was three months late. Sneakers were labels 11.5 size, but were actually 10.5. I reported to sneakertax. Abolute horrible customer support. These guys are getting reject sneakers and selling them again online. Please dont waste your money with sneakertax. For the people that have already been scam, do not send back product, they will only keep and make out they didn't receive it

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Bad customer experience, extremely stressful

Bad customer experience. Agreed with the vendor to return a pair of shoes that did not fit, almost spent an additional £20 for a tracking return service to a delivery address somewhere in Vietnam. It's been almost two months since my shoes were returned, money was never refunded. They claim shoes never arrived.
Overall extremely negative experience. I strongly suggest to buy elsewhere.

21 January 2024
Unprompted review
Sneakertax logo

Reply from Sneakertax

Hello, we are truly sorry if you had an unexpected experience in our store. There seems to be a misunderstanding, we have not yet received the shoes back but we have issued a full refund for your order. We have tried to contact you via email but have not received a response yet. We look forward to receiving new updates from you soon. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look