But someday shoes from here thinking that they would be high quality UA’s. They’re the worst fake I have ever seen. The quality of leather on the Jordan 1 lows was terrible. Not even close, the cut... See more
Company replied
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See what reviewers are saying
Website says UA sneakers, but insole sock liner is supposed to be blue on the underside, not black. Also the toe box is distinctly replica shape. They are good reps, however. The netting is indi... See more
Company replied
I received 3 pairs of shoes and I'm absolutely in love! Far exceeded my expectations! The company provided fantastic & prompt customer service to all my queries over Instagram and kept me updated with... See more
Company replied
Customer Service Representative Jhon was amazing. He initiated a conversation with me about my order and guided me all the way through right up to and even after I received my kicks. This type of cust... See more
Company replied
Company details
Written by the company
solestate the mission to make your dream hype piece accessible. Stop paying ridiculous prices from resellers and start enjoying the hype without breaking your budget.
Contact info
2000 mcgill college, H3A3H3, Montreal, Canada
- info@solestate.co
- sneakerburger.ae
3.7
Average
523 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT BUY FROM HERE
But someday shoes from here thinking that they would be high quality UA’s. They’re the worst fake I have ever seen. The quality of leather on the Jordan 1 lows was terrible. Not even close, the cut of the patent leather on the 11 basic cover the whole sneaker. The Jumpman Jordan on the tongue reads “Jumpman Joqooon.
DO NOT BUY FROM HERE!
1 August 2024
Unprompted review
Reply from soletate
Hello Tony, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to know more details about this situation. Thank you
Reply from soletate
Thank you for your 4-star review! We're glad to hear you enjoyed your purchase. We apologize for the delay you experienced. Unfortunately, we encountered some stock availability issues that caused the longer delivery time. We appreciate your patience and understanding. Rest assured, we are working to improve our processes, and we expect future orders to be delivered much faster. Thank you for your support, and we look forward to serving you again soon!
Good and bad
Good shoes but the box was not well taken care of and very slow shipping. Overall great shoes !! S
26 June 2024
Unprompted review
Reply from soletate
Hello Armhel, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to know more details about this situation. Thank you!
Great shoes and fast customer service…
Great shoes and fast customer service response time.
25 June 2024
Unprompted review
Reply from soletate
Thank you so much for your kind words! 😊 We're thrilled to hear you love the shoes and that our customer service team was able to assist you quickly. Your satisfaction means the world to us! 👟💖
They have excellent customer service…
They have excellent customer service and perfect tennis shoes.
13 June 2024
Reply from soletate
Thank you so much for your kind words! We're thrilled to hear that you love both our customer service and our tennis shoes 😊🎾. Your satisfaction is our top priority, and we're always here to help you find the perfect fit!
TRASH TRASH COMPANY!!!
Shipped a pair of Jordan 3s to me which have the wrong color elephant print on them and stated that the color was right even tho the website shows the correct color. Only gave me 25% off instead of letting me return them for the correct pair. Who wants to walk around with wrong colors on their shoes? HORRIBLE.. JUST A SCAM. . NEVER AGAIN... DO NOT BUY FROM THEM!!!
18 June 2024
Reply from soletate
Hello Edward, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to find out more details about this situation. Thank you
Are they still in business??? (Apparently yes)
I bought shoes online and they had been 25 days processing. No answer from customer support (in the chat) and the email address from the site was bouncing. The phone number from their Canadian Facebook Page is not in service. Writing a review here got their attention and apparently my shoes are on their way.
24 May 2024
Unprompted review
Reply from soletate
Dear Sarah,
We sincerely apologize for the inconvenience and frustration you have experienced with your recent order. We understand how important it is to receive your purchase in a timely manner, and we regret the delay.
We are pleased to inform you that your shoes have now been shipped. Your tracking number is EB817283104CN. You can use this number to monitor the status of your shipment.
It appears that you may have been contacting us at our old email address, which is no longer in service. For future reference, please reach out to us at our new email address: csr.sneakerburger@gmail.com. Additionally, you can contact us via Instagram for any further assistance or inquiries.
We apologize once again for the inconvenience and appreciate your understanding. Thank you for your patience and for shopping with us.
Best regards,
customer service
The communication and customer service is top tier. However, my son used his allowance to save and bought his shoes. BUT their noticeably different from the originals. He's VERRY disappointed. Be mindful. But, this company does communicate in a timely manner and VERY helpful.
10 June 2024
Reply from soletate
Hello Kaye, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to know more details about this situation. Thank you
FAKE YEEZY ,
6 June 2024
Reply from soletate
Hello Kevin, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to know more details about this situation. Thank you
Reply from soletate
Thank you so much for your positive review! 😊 We're thrilled to hear that the shoes arrived quickly and met your expectations in quality. Your recommendation means a lot to us! 👟✨
Fakes!
Got 2 pairs of shoes they are definitely not “UA” as advertised. Absolute rip offs selling fakes at high prices. Would not recommend at all!
18 May 2024
Reply from soletate
Hello Harley, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to know more details about this situation. Thank you!
Reply from soletate
We're delighted to hear that you're enjoying your new shoes! 👟 Quality is our top priority, and we're thrilled that it's shining through in your purchase. If there's anything else we can do to enhance your experience, don't hesitate to let us know. Happy stepping! 🚶♂️
Great experience, shipping a bit too long
The experience was great. The shoes are great. It took three weeks for the shoes to arrive. If it was faster, I would have given a five star review.
13 April 2024
Unprompted review
Reply from soletate
We're thrilled to hear you love the shoes and had a great experience overall! We apologize for the delay in shipping and appreciate your feedback. We're constantly working to improve our delivery times, and we hope to exceed your expectations in the future. Enjoy your kicks! 👟✨
I can't say enough about sneakerburger
I can't say enough about sneakerburger. I have a collection that I'd never thought I have. They have a huge selection, prices are great and customer service is fanominal
19 April 2024
Reply from soletate
Thank you so much for your amazing review! We're thrilled to hear that SneakerBurger helped you expand your collection beyond expectations. Providing a vast selection, fair prices, and exceptional customer service is what we strive for. We look forward to continuing to serve you and adding even more fantastic additions to your collection! 🙌👟
Received product exactly as described…
Received product exactly as described with no issues. Quality of the shoes was even better than I expected. I was also surprised that I received the shoes in only 2 weeks
19 April 2024
Reply from soletate
Thank you for sharing your experience! We're thrilled to hear that you received your order promptly and that the shoes exceeded your expectations in terms of quality. Providing accurate descriptions and timely delivery are priorities for us, and we're glad to have met your needs. We aim to continuously surprise and delight our customers with exceptional products and service. Enjoy your new shoes! 👟✨
When i ordered first time shoes from…
When i ordered first time shoes from this site i was bit worried regarding price & quality. But when i got my first pair of shoes from them. I just fell into love with the quality which is amazing.
19 April 2024
Reply from soletate
We're thrilled to hear that your first experience with us exceeded your expectations! 😊 Providing top-notch quality at a great price is what we aim for, and we're delighted that you're loving your new shoes. Thanks for giving us a chance, and we can't wait to serve you again in the future! 🎉
Shoes are amazing as always
Shoes are amazing as always. My go to for my Jordan obsession. I only wish there were more options in women sizing. I feel the men’s size gets all the good colours and I’m left buying elsewhere. Shipping has never been a problem, usually 2 weeks to Canada.
15 December 2023
Unprompted review
Reply from soletate
Thank you so much for your support and feedback! We're thrilled to hear that you're loving our shoes and that they're your go-to for your Jordan obsession. We completely understand your desire for more options in women's sizing, and rest assured, we're continuously working to expand our offerings to cater to all our amazing customers. Your input is invaluable to us, and we'll definitely take your comments into consideration as we strive to improve our product range. We're glad to hear that shipping to Canada has been smooth for you, and we'll keep working hard to ensure that your shopping experience remains top-notch. Stay tuned for updates on new releases and colorways, and thank you again for your support! 👟🌟
I have been a customer 2 years and…
I have been a customer 2 years and going. Im not stopping either!! The quality is top notch, 100%. The customer service us even better. Don't sleep on sneakerburger
2 February 2024
Unprompted review
Reply from soletate
Hey there! 🎉 We're absolutely thrilled to hear that you've been part of the SneakerBurger family for 2 amazing years! 🙌 Knowing that you find our quality top-notch and our customer service even better truly warms our hearts. 🌟 Your loyalty means the world to us, and we're committed to keeping those sneaker vibes strong for many more years to come! 👟🍔 Thanks a million for your awesome support – here's to countless more stylish steps together!
Sweet shoes as always
5 February 2024
Unprompted review
Reply from soletate
Hey shoe connoisseur! 🌟 We're over the moon to hear that you're loving our kicks as always! 👟✨ Your sweet feedback is the fuel that keeps our sneaker game strong, and we're beyond grateful for your ongoing support. 🙏 Strut with confidence in your fabulous footwear, and remember, the best is yet to come! 🚀 Can't wait to keep delivering those stylish vibes your way. Stay awesome! 👟😎
I received my pair of Jordan 4 Royalty…
I received my pair of Jordan 4 Royalty and it was not even a convincing replica to the actual Jordan 4. I sent an email to customer service and their reply was this is ua and its expected. The whole time I purchased from them (3×) their product was I thought legit. Now I know that ua doesn't exist and it isn't real Jordan's. If you want replicas for cheap go to DH Gate.com for the same shoes for $30.00. This is very disheartening cuz I actually believed they were legit.
13 February 2024
Reply from soletate
Hello Anthony, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to know more details about this situation. Thank you!
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