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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers encountered significant issues with payments, including problems with autopay, incorrect credit postings, and being harassed for payments already made. Reviewers also reported receiving wrong or damaged products, with no resolution or refund, and expressed dissatisfaction with the app's functionality, noting the removal of features like personal loans and popular online store vouchers. The customer service was frequently criticized for being unresponsive and unhelpful, leaving many feeling unheard and unsupported. Some people also felt that their orders were problematic, with money deducted but no product received, or orders being cancelled without proper communication. Some customers also raised concerns about the company's practices, including product authenticity and issues with the EMI system.

What people talk about most

Payment

Customers consistently express dissatisfaction with payment processes, citing issues such as being bombarded... See more

Product

Reviewers highlight negative aspects of product. Many customers report receiving defective, damaged, or... See more

Application

Clients share negative opinions on the app. Many reviewers express dissatisfaction, citing issues such as the... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report extremely poor customer... See more

Order

Reviewers consistently express dissatisfaction with their ordering experiences. Many customers report issues... See more

Based on these reviews

Rated 1 out of 5 stars

Refused the Crossbeats parcel on 21 July. Still no ₹866 refund or EMI cancellation. No support, no clear policy. Complaints already filed at RBI CMS, Consumer Court & Cyber Cell Noida. #SnapmintFraud... See more

Rated 1 out of 5 stars

Maine gijar mangaya h but wo tuta hua aya or inka koi number bhi nhi lagta na hi koi massage complete kese kru return kese hoga itna fake karte ho aap log contact me

Company replied


2.0

Poor

TrustScore 2 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 1 month

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

USEUALLY I AM USING AMAZON APP THRU…

USEUALLY I AM USING AMAZON APP THRU SNAPMINT
I THINK MARCH SNAPMINT IS NOT WORKING AMAZON SO
I WAS STOP SHOPPING

10 April 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Krushi,

We’re sorry to hear about your experience and the inconvenience caused.

We understand that you were unable to use the Amazon option via Snapmint, which affected your shopping experience. We truly regret the trouble this has caused.

We would like to get this checked and assist you further. Kindly share your details with us using the form below so our team can connect with you and resolve this at the earliest:

https://hosturl.link/7hTcGc

We appreciate your patience and look forward to resolving your concern.

Best regards,
Team Snapmint

Rated 1 out of 5 stars

I'm already an user

I'm already an user, before my credit limits was 12,000 , with 7000 available limit, but suddenly it changed to 1480, I don't know why, and flipkart and Amazon shopping option also have been disabled?

6 April 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi,

We’re sorry for the inconvenience caused.

Please note that the issue with Flipkart and Amazon shopping access is due to a temporary technical problem, and our team is actively working to resolve it at the earliest. We understand this has impacted your experience and truly appreciate your patience.

Regarding the change in your credit limit, we request you to share your registered details through the form below so we can review your account and assist you better:

https://hosturl.link/7hTcGc

We’re here to help and will ensure this gets addressed as soon as possible.

– Team Snapmint

Rated 1 out of 5 stars

all of giftcard and shopping option not…

all of giftcard and shopping option not avaialble anymore and not able to shop after now

1 April 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi,

We’re really sorry for the inconvenience caused.

Currently, gift card and shopping options are temporarily unavailable due to a technical issue. Our team is actively working on fixing this, and we expect it to be resolved soon. We understand how frustrating this can be and truly appreciate your patience.

Please share your registered details with us through the form below so we can keep you updated and assist you further:

https://hosturl.link/7hTcGc

– Team Snapmint

Rated 4 out of 5 stars

The app was fine till the glitch.

The app was fine , it was the app that gives me the freedom to order lots of food from zomoto , lots of my needs from amazon , and lots of cloths from myntra. But after the removal( said as techinal glitch) of the vouchers, i would loss the intrest in the snapmint, so if the issue is technical it should be resolved primarily and if the apps are completely removed from the app the snapmint should clarrify that too so we pay the remaining emi and delet the app.

31 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Yash,

Thank you for sharing your detailed feedback with us and for your continued support. We're glad to know that Snapmint has been helpful for your purchases in the past.

We completely understand your concern regarding the unavailability of vouchers for platforms like Amazon, Zomato, and Myntra. Please be assured that this is a temporary technical issue, and our team is actively working to restore these options as soon as possible.

We appreciate your patience and understanding during this time. Your feedback is valuable to us, and we’re committed to improving your experience. If you need any assistance, feel free to reach out to our support team anytime.

Best Regards,
Team Snapmint

Rated 5 out of 5 stars

The app is genuinely great

The app is genuinely great, but from some days i am not able to see amazon,flipkart,myntra,tatacliq,nykaa like brands all i see are brands that is not any use of mine

28 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Aditya,

Thank you so much for your positive feedback! We're glad to hear that you're enjoying the app 😊

We understand your concern regarding the unavailability of brands like Amazon, Flipkart, Myntra and Nykaa. This may be due to a temporary issue, and our team is actively working to make these options available again as soon as possible.

We truly appreciate your patience and support. If you need any further assistance, feel free to reach out to us anytime.

Best Regards,
Team Snapmint

Rated 4 out of 5 stars

I loved snapmint and purchased many…

I loved snapmint and purchased many products from Amazon and Flipkart in EMIs, but recently Amazon and Flipkart are not available in the online store category and neither the vouchers are available, they assured me that it's a technical issue and will be solved soon but it's still not available and I am not able to purchase products from these apps and neither I am able to write review in playstore.

27 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Chiranjib,

Thank you for your continued support and for sharing your experience with us. We're really glad to know that you've enjoyed using Snapmint for your purchases 😊

We understand your concern regarding the unavailability of Amazon and Flipkart in the online store category, as well as the vouchers. Please be assured that this is a temporary technical issue, and our team is actively working to restore these options at the earliest.

We truly appreciate your patience and understanding in the meantime. If you need any assistance, please feel free to reach out to our support team anytime—we’re always here to help.

Best Regards,
Team Snapmint

Rated 1 out of 5 stars

Warning

Warning: Snapmint is a complete scam – Do NOT buy anything from them!

I ordered a reMarkable Pro tablet through Snapmint after seeing their ad on Instagram. I paid the full amount upfront as required. Instead of the tablet, they delivered cheap earphones worth almost nothing.
This is outright fraud. Snapmint is scamming customers by showing premium products in ads but sending junk items.

Now they are bombarding me with harassing automated messages and calls demanding "statement due" amounts. They are threatening to:
Damage my CIBIL score
Issue legal notices
Send recovery agents to my address.

If you have the guts, send your recovery people to my address right now.

I will happily ignore your auto-generated texts, block your numbers, and deal with any fake legal threats properly.

Do not waste your money on Snapmint's website or app.

They are big scammers who misuse the EMI system and cheat innocent buyers.

Stay away and save yourself the headache!

24 January 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Aquib,

We sincerely regret the experience you’ve had and understand your concern. This is certainly not the experience we aim to provide at Snapmint.

We request you to please share your registered details with us via the link below so our team can urgently review your concern and assist you with the exchange process:

https://hosturl.link/7hTcGc

Our team will look into this on priority and provide you with the best possible resolution at the earliest.

We appreciate your patience and are here to support you.

Best Regards,
Team Snapmint

Rated 3 out of 5 stars

All the giftcards are removed

All the giftcards are removed, no more support of amazon and other apps

22 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi,

Thank you for sharing your feedback with us. We understand your concern regarding the availability of gift cards and supported brands.

We would like to inform you that all vouchers have not been removed. Some options may be temporarily unavailable due to a technical issue, and our team is actively working to restore them at the earliest.

We request you to please share your details with us via the link below so we can assist you better:

https://hosturl.link/7hTcGc

We appreciate your patience and are here to help you with the best possible resolution.

Best Regards,
Team Snapmint

Rated 5 out of 5 stars

When i login my account myntra option…

When i login my account myntra option is not showing why?

18 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Rishabh,

Thank you for your wonderful 5-star review and for sharing your experience with Snapmint. We’re delighted to know that you are enjoying our services.

We would like to inform you that Myntra is currently unavailable on Snapmint due to a temporary technical issue. Our team is actively working on resolving this at the earliest. We sincerely request your patience and understanding in the meantime.

Rest assured, we are committed to providing you with the best possible experience.

Warm regards,
Team Snapmint

Rated 1 out of 5 stars

order EMI

Subject: Complaint Regarding Incorrect EMI Charges for Amazon Purchase via Snapmint

Dear Snapmint Support Team,
I would like to raise a complaint regarding an issue with my recent purchase from Amazon using Snapmint EMI.
I purchased a vacuum cleaner on 17 February 2026 through Amazon and selected the Snapmint EMI option.
Amazon Order Number: 404-7658818-5101162
Snapmint Order Number: 51783289
On the same day, I paid ₹274 through UPI and also paid two EMIs of ₹750 each as part of the EMI plan. However, when the order was delivered, it showed Cash on Delivery, and I had to pay the full amount of ₹1,728 to receive the product.
This means that I have already paid the complete amount for the product. Despite this, I am still receiving calls and messages regarding pending EMI payments. Additionally, the ₹274 paid earlier appears to be an extra payment, and I would like clarification regarding this amount.
I kindly request you to review this issue, stop the EMI reminders immediately, and confirm that there are no pending dues on my account. If the ₹274 payment is extra, please process the refund at the earliest.
I would appreciate a prompt resolution to this matter.
Thank you.
Sincerely,
Yogesh Kumar Sharma

3 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Yogesh,

We sincerely apologize for the inconvenience caused and understand your concern. This is certainly not the experience we want for our customers.

Please be assured that our team is reviewing your case on priority, and we will connect with you shortly to resolve the issue. Kindly ignore the EMI reminders for now.

Thank you for your patience and understanding.

Regards,
Team Snapmint

Rated 1 out of 5 stars

Myntra app doesn't appear on app.

15 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Akanksha,

We’re sorry for the inconvenience caused. We understand your concern regarding Myntra not appearing on the app.

This is due to a temporary technical issue, and our team is actively working to resolve it at the earliest. We request you to kindly bear with us in the meantime.

Thank you for your patience.

Regards,
Team Snapmint

Rated 1 out of 5 stars

DO NOT AVAIL ANY credit…FROM THESE IDIOTS

I purchased some utensils using credit from snapmint.the second and last intallment was due on 3-3-2026. I paid the due on the same day. But this company is sending me msg every two hours,that”the due is not paid. Your cibil score will decline.you won’t get loans from the banks……blah….blah.” It is very much annoying. Their system and processes are pathetic. Wonder if their ceo and cfo are sane. Order No: 47963916.

4 March 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Ramanathan,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

This company doesn’t deserve even one…

This company doesn’t deserve even one star. They have extremely poor customer service and mislead innocent people in the name of EMI schemes. They sell defective products, and once you receive the product, nobody addresses your grievances. You only receive automated emails and recorded responses on the phone.

21 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Sir,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

DON'T BELIEVE SNAPMINT

Didn't expect this from from.snapmint. I ordered 2 wireless earphones. The money got deducted and the next month emi is due for 3rd March. There's no option to stop or cancel auto pay. Very bad didn't expect this

22 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Palkani,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

Sabse bekar app hai ,snapmint yaha se…

Sabse bekar app hai ,snapmint yaha se ,maine ek leader bycycle managaya par wo bhi sahi nahi hai ,aur ek Airdopes 181 pro mangaya usme chlate chalte band ho jata tha use replace kiya to uske badle kal ko jo aaya uska model hi change karke bhej diye ,ab jo model aaya Airdopes 121 pro plus aa gaya aur isme bhi yahi problem hai chalte chalte band ho jata hai ,aur product bhi galat aa gaya aur customer care se to kabhi baat bhi nahi hota hai jaldi ,snapmint se to kuch lene layak nhi hai , maine apne ne wife ke naam par liya tha product dono bycycle aur Airdopes bhi

22 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Mintu,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

Is wab said me koi contact no nahi he…

Is wab said me koi contact no nahi he or koi help nahi karta kripya isa thik kare

21 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Manish,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

Literally received an empty box wrote…

Literally received an empty box wrote to them via email

20 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Vedant,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

scam snapmint

I’m honestly very frustrated with Snapmint. They delivered an empty parcel to me — there was literally nothing inside the box. I raised the issue immediately, but instead of helping, they denied responsibility and still started my EMIs.

Because of this, my credit score dropped from around 720 to 670. This is really upsetting. Why should I pay for something I never received?

It feels very unfair and stressful. I just want a proper resolution, not damage to my credit for a mistake that wasn’t mine.

1 September 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Sanjay, We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Rated 5 out of 5 stars

Self employment

17 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi,Thank you so much for taking the time to share your positive feedback. We appreciate your kind words and are delighted to hear that you had a great experience with our services. Knowing that our efforts are making a difference motivates our entire team to keep delivering the best service possible.Team Snapmint!!

Rated 1 out of 5 stars

I borrowed a loan of amount 5000 but…

I borrowed a loan of amount 5000 but that amount didn't disbursed in my account yet and emi started and autopay also. Started. I have complained already but there is no response from them

7 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Suman,

We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Team Snapmint!

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