We have ordered a lot of photobooks from them but I think the quality has gone way down. The photos look terrible. There were also duplicates - lots of them - after they did the layout automatically.... See more
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Orders- missing, incorrect, damaged. Customer service - call centres based in Asian countries, responses are exact repetitions, ‘escalating’ means email which you don’t here from to resolve the issue,... See more
I ordered photos at the start of March and I never received my online photos. My son needed them for a school project. It's been a month and there's no way to email anyone for support. I'm very disapp... See more
When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arr... See more
Company details
Written by the company
At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.
Contact info
201 Sussex Street, 2000, Sydney, Australia
- snapfish.com.au
Hasn’t replied to negative reviews
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i love the product
i love the product, easy to use, fast effecient service with lots of price specials which help make it affordable.
Always a winner
I love making calendars and other items with Snapfish. It's so easy to use and always exceeds my expectations. Will use again and again for sure!
I love my photo book
I love my photo book. It was easy to make & arrived sooner than was predicted. This was my second book & l’m excited for my next project.
Happy Fathers Day
I recently made a Fathers Day photo book. It was great fun to make and the finished product was perfect. I will continue to use Snapfish for any future photo projects.
Wedding Souvenir
I have been making gift books for members of our recent wedding party, to commemorate the day, I’ve found it straight forward and easy to do and learnt little tricks as I have gone along,
I’ve just finished 2 in the last couple of weeks and am planning another 2.
I have found the finished project is a true reflection of the finished delivered item.
Love the site
Love the site, and the amazing deals.
Easy to create your projects.
I will return.
Danielle
Exceptional customer satisfaction
I ordered tote bags for my up coming book launch and they were delivered on time. I am very happy with the quality of the product and the photo printed on the bag.
Easy to use and my products are kept on…
Easy to use and my products are kept on file so I can back and order more if needed.
First time I have used Snapfish
First time I have used Snapfish. I was so pleasantly surprised how beautiful the book was presented the pages of photos was really well done
The whole process was easy
I will definitely ordering again
Fast delivery
Fast delivery. Great customer service. Love the free 50 prints when you use your app .
As always
As always, my Snapfish album was put together easily and came out looking fantastic!
My Dad and Mum love it and have it on display:)
Love my book thanks very much
Quality products
The product (photo book) was just the quality I had hoped. Ordering was easy and delivery was prompt.
Photobooks
Getting easier and easier to use the photo book creation.
Delivery was quick and efficient
Packaging secure and environmentally friendly
Great photo books!
Great photo books have been made for us over the years by Snapfish.
Also enjoy their canvas creations.
Wouldn't use anything else
The updates to the photo book in recent times have been terrific. I love the ability to nudge pictures (to line them up) with my keyboard and to find embellishments by keywords. The quality of the books are wonderful and they always arrive in good time and condition. The next improvements I'd like to see are more embellishments, I often can't find something for my themes and the ability to flip backgrounds so I can use the same one twice, with (say) the picture on the outside edges.
Love working with snapfish recommended…
Love working with snapfish recommended it to other photo friends
An album didn't get to me but a replacement was sent sent out asap with tracking
smudged canvas/poor packaging/delivery charges
The canvas print I ordered and received...with a black border was “worn/rubbed” in the corners ...thus revealing white canvas underneath...due to poor packaging.
Instead of being able to collect orders from Kmart like I did in the past, I'm disappointed because Snapfish now charges for delivery. I’m now looking at other photo printers because they don’t charge for delivery..or I can click and collect.
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