I ordered a photo of 1976 rugby team, with title writing above the players and names listed below the team. Photo arrived after 2 weeks with some of the writing cut off both above and below. Customer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company uses a New Zealand domain (.co.nz) but is an American company, charge through the nose for shipping and their $25 canvas's are actually $120NZD. It should be illegal for a company to use... See more
Worst site i’ve ever used and will use for photographs. Ordered a book for a family member, of a family holiday and Snapfish sent the book half full with photos of complete strangers! A massive violat... See more
Have used snapfish a few times now but will think twice next year when I do our calendars. The shipping is ridiculously high and goes up another $7 or so for each calendar you add, after minimum is... See more
Company details
Information provided by various external sources
At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.
Contact info
Montgomery Street 100, 94104, San Francisco, Australia
- snapfish.co.nz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On the whole they have done well but I…
On the whole they have done well but I had one lot of photos that didn’t turn up here? There is now I could find on the site to let them know that it hasn’t turned up.
I love Snapfish
I love Snapfish. Easy program to use. Affordable. Efficient service. Prompt delivery.
Great quality
Great quality.
I always use Snapfish to create family albums.I can save my book and come back to it and upload more/edit pages etc at any time.
good quality & delivery
I have had a few photo books over the…
I have had a few photo books over the years and they have all been excellent. Each time I learn more of how to do it better for myself. They are certainly value for money especially when you do them when they are on special.
Happy customer with a few ideas for improvements
I have created many photobooks with Snapfish, and I have been very happy with the final product with one exception, where the coloring was slightly greenish.
I find it easy to upload photos, but hard to see the small thumbprints when you are choosing from a large number of images to put on a page. Easy to manipulate once installed on the page, and easy to rearrange pages. The price is excellent when there are specials, and I have never had to wait long for the finished product to arrive. I would love it if a PDF version could be made possible so I could keep an electronic copy on my own computer.
my photos showed excatly what was on…
my photos showed excatly what was on screen an they arived perfectly packaged thanks heaps an i might add they arrived before date given yay

Reply from Snapfish New Zealand
I use Snapfish for all my photos
I use Snapfish for all my photos. Easy to order and great photos.
I have made numerous books & calendars-…
I have made numerous books & calendars- all very easily using snapfish please continue with this awesome service 👍👏😊
Always love my purchases from snap…
Always love my purchases from snap fish, the mugs are always great quality and photos turn out really well!
Perfect photobooks and perfect service- thanks snapfish
I have been making snapfish photo books for years.
Always great service.
If there is a problem it has been sorted with no worries.
Have told many people about snapfish and they have used it too
Thanks snapfish
Great site
Colleen
Your website is very user friendly and…
Your website is very user friendly and there are so many options when putting your project together. Have ordered 3 different items and love every one of them. Will definitely use Snapfish again.
Brilliant..keep up the good work:):)
We were really impressed with our Thank…
We were really impressed with our Thank You cards they looked very professional and arrived on time.
Would defiantly use this service again.
Great Service!!
Once I worked out how to use the website to create my canvasses it was easy. Delivery very quick and my orders were excellent.
Quality Service
Very happy with the canvas photos and photo book. Great quality and service, thank you.
Happy repeat customer
I have used Snapfish on many occasions for photobooks, calendars and gift items. They consistently provide a high quality product with prompt delivery. Prices are competitive. I would recommend them to all.
Excellent Quality and Service
I have been using snapfish.co.nz for photo gifts for around 8 years now, and the quality, service and pricing has always been exceptional. Other websites and providers of photo gifts do not come close to snapfish in terms of the quality and offering available. On a couple of occasions, I have had issues with the gifts ordered, and these have been resolved immediately and professionally. I have recommended this website to lots of family and friends.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







